SerpentCS.com has done the integration od your Odoo CRM with VOIP giant Ringcentral, to allow your calls being recorded, managed by your employees and easy management of integrated CRM !

1. Ringcentral Odoo Integration Module
1 :- Create Ringcentral Application

2.
2:- Check Client Secret key,Username, Application URL

3.
3:- Go to Odo:Company Add credentials as per Created Application in
ringcentral.
4: Added Permissions and ​OAuth Redirect URI of Odoo with https

4.
5 Once configured go to odoo and click on sign in
6:- Accept Authorize

5.
The configuration of ringcentral will be as above,user has to add following
fields:
-Ringcentral server:
-App key
-App secret
-Redirect uri
-Host and Port number
- The Ringcentral App Key will be your API Server URL in your ringcentral
account, and Ringcentral App Secret will be your client secret of your
ringcentral account as above mentioned.
- To perform any operation in ringcentral module user has to login,after
login in ringcentral user will able to view right sidebar menus.

6.
- If user wants to make a call,user has to use module's dialer after
dialing a number user will able to make call.
- User will also able to view previous missed and other call logs.
- To compose the new message user has to click on chat icon and they can
manage message operations,in this menu user is also able to view message
history.

7.
- Use message menu to view log of every type of messages.
- Use contact list to fetch contacts of ringcentral application user.

8.
- Use contact list to fetch contacts of ringcentral application user.
- If any phone call arrives then call screen will appear as per above and
user can either answer, reject or forward the call using above incoming
call screen.

9.
- After accepting a phone call user will able to mute, set call on hold ,
record a phone call.User will also manage the phone call other things like
phone call about and notes etc.