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jaybaer.com | Contact Michelle Joyce, Director of Events (704) 965-2339
Jay Baer
Hall of Fame Speaker, New York Times 

be...
DOES YOUR CUSTOMER EXPERIENCE
CREATE CONVERSATION?
The best way to grow ANY business is for your
customers to grow it for ...
“Jay’s on-stage delivery and customization for our
audience was the most impressive speaker
experience I have ever had.”
D...
‣ Jay is President of Convince & Convert, a strategy
consulting firm that helps companies and
organizations gain and keep ...
‣ Jay is a best-selling author of six books,
including: Talk Triggers: The Complete Guide to
Creating Customers with Word ...
‣ Named one of the world’s top influencers of Chief
Marketing Officers, B2B marketers, and small
business owners
‣ Named o...
“Jay was the host for three days at our global
IBM conference (3000+ in attendance) and he
was fantastic. He was very well...
RECENT
APPEARANCES
‣ Each presentation is customized
for your audience and includes real
and relevant attendee examples
‣ Jay uses the credib...
‣ Approachable and
low-maintenance
‣ Jay’s presentations are sprinkled
with humor throughout. Attendees
are guaranteed to ...
POPULAR
PROGRAMS
The best way to grow ANY business is for your customers to grow it for you. But
that only occurs if you deliver a customer...
Haters aren’t your problem … ignoring them is.
If it feels like there are more complaints than ever, and that you’re spend...
Your customers’ expectations are going up and up and up. That’s scary, yes. But it is
also the single greatest business op...
jaybaer.com | Contact Michelle Joyce, Director of Events (704) 965-2339
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‣ Jay is a best-selling author of six books,
including: Talk Triggers: The Complete Guide to
Creating Customers with Word of Mouth and Hug
Your Haters: How to Embrace Complaints and Keep
Your Customers. His second book, Youtility: Why
Smart Marketing is About Help not Hype, was also
a runaway #1 Amazon best seller.
NEW YORK TIMES

BEST-SELLING AUTHOR

Published in: Business
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