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Mosaic, Public Sector Forums, Efficiency Through E-Planning

Mosaic\'s Jason McNeil [Director and Principal Consultant] speaks at the Public Sector Forums\' Efficiency Through e-Planning Conference; delivering a presentation on PARSOL\'s[3] achievements and contribution to DCLG\'s e-Planning Programme.

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Mosaic, Public Sector Forums, Efficiency Through E-Planning

  1. 1. PARSOL Planning … and its contribution to the e-Planning Programme By Jason McNeil, BEng (hons), PARSOL Planning Project Manager Director and Principal Consultant, Mosaic Consulting Associates Ltd.
  2. 2. Background <ul><li>P lanning and R egulatory S ervices O n L ine </li></ul><ul><li>Launched in April 2003 </li></ul><ul><ul><li>Assist LA’s deliver Planning, Environmental Health, Trading Standards & Building Control services online </li></ul></ul><ul><li>Delivered by a consortium of Councils led by Wandsworth </li></ul><ul><ul><li>By Local Authorities for Local Authorities </li></ul></ul><ul><li>Funded by DCLG, in support of the e-Planning Programme </li></ul>
  3. 3. Workstreams <ul><li>Electronic Application Consultation </li></ul><ul><li>Expert System (Do I need Planning Permission?) </li></ul><ul><li>Fast Track (Agent Accreditation Scheme) </li></ul><ul><li>Service Delivery Standards </li></ul><ul><li>Local Development Frameworks & Regional Spatial Strategies (RSS) </li></ul><ul><li>Sustainable Product Migration </li></ul>
  4. 4. Sustainable Product Migration <ul><li>PARSOL ‘officially’ finished end of OCT/06 </li></ul><ul><li>Overarching remit spanning all workstreams </li></ul><ul><li>Provide a sustainable life, after PARSOL, for selected PARSOL Project deliverables </li></ul><ul><li>Migration to: </li></ul><ul><ul><li>Planning Portal </li></ul></ul><ul><ul><li>Planning Advisory Service </li></ul></ul><ul><ul><li>DCLG, NeSDS, LABC, CIEH, etc </li></ul></ul>
  5. 5. Electronic Application Consultation Overview <ul><li>Chaired by Chris Kendall, Planning Portal </li></ul><ul><li>Key Outcomes </li></ul><ul><ul><li>Exchange electronic application consultation pilot study </li></ul></ul><ul><ul><ul><li>Reference System </li></ul></ul></ul><ul><ul><ul><li>Post Implementation Review (PIR) </li></ul></ul></ul><ul><ul><ul><li>Business Case for a future National Implementation </li></ul></ul></ul><ul><ul><ul><li>Sustainable Funding Model for a future National Implementation </li></ul></ul></ul><ul><ul><li>Electronic Application and Consultation Best Practice Guidance Notes </li></ul></ul><ul><ul><li>Electronic Consultation Take-up Survey </li></ul></ul><ul><ul><li>Migration to the Planning Portal </li></ul></ul>
  6. 6. Electronic Application Consultation Pilot Reference System
  7. 7. Electronic Application Consultation Best Practice Guidance Notes <ul><li>Designed to improve electronic consultation between LPAs and their Consultees </li></ul><ul><ul><li>Nail down fundamental technical inhibitors, e.g. </li></ul></ul><ul><ul><ul><li>Maximum File Sizes </li></ul></ul></ul><ul><ul><ul><li>Naming Conventions </li></ul></ul></ul><ul><ul><ul><li>Scanning Resolutions </li></ul></ul></ul><ul><ul><li>Standard business transactions between all stakeholder, e.g. </li></ul></ul><ul><ul><ul><li>Timing of requests for comments </li></ul></ul></ul><ul><ul><ul><li>Delivery of decision notices </li></ul></ul></ul><ul><li>Concise, accessible, set of business rules and example transactions </li></ul>
  8. 8. Electronic Application Consultation Best Practice Business Rules
  9. 9. Electronic Application Consultation Take-up Survey <ul><li>Determine the currently level of capability to engage in electronic consultation </li></ul><ul><ul><li>Survey of 20 statutory consultees </li></ul></ul><ul><ul><li>Analysis of the Pendleton Website Survey (DEC/05) </li></ul></ul><ul><ul><ul><li>Not Ready 32% </li></ul></ul></ul><ul><ul><ul><li>Good 2% </li></ul></ul></ul><ul><ul><ul><li>Better 8% </li></ul></ul></ul><ul><ul><ul><li>Best 59% </li></ul></ul></ul>
  10. 10. Electronic Application Consultation Take-up Survey  10. Officer's Committee reports online  8. View decision notices online   7. Online Decision Register  6. Monitor application progress     3. Attachments to be viewed online     2. Online application register     1. Ease of Access to planning pages Best 58% Better 8% Good 2% Not Ready 32% Readiness 21 Point Website Survey Criteria
  11. 11. LPA Capability Map
  12. 12. <ul><li>Council for British Archaeology </li></ul><ul><li>English Heritage </li></ul><ul><li>English Nature </li></ul><ul><li>Environment Agency </li></ul><ul><li>Garden History Society </li></ul><ul><li>Health and Safety Executive </li></ul><ul><li>SPAB </li></ul><ul><li>Sport England </li></ul><ul><li>The Theatre Trust </li></ul><ul><li>The Victorian Society </li></ul>Consultee Capability Maps
  13. 13. Expert System Do I need Planning Permission? <ul><li>Chaired by Jim Worley, Melton Council </li></ul><ul><li>Key Outcomes </li></ul><ul><ul><li>Revision of the Planning and Building Control knowledge base scripts </li></ul></ul><ul><ul><li>Promotion to LPAs and Suppliers </li></ul></ul><ul><li>Suppliers of knowledge base solutions </li></ul><ul><ul><li>Team Knowledge </li></ul></ul><ul><ul><li>Software AG </li></ul></ul><ul><ul><li>Northgate </li></ul></ul><ul><ul><li>CAPS (due early 2007) </li></ul></ul><ul><li>Number of LPAs live or signed-up to implement solutions, 23 </li></ul><ul><li>Migration to PAS </li></ul>
  14. 14. Fast Track Agent Accreditation <ul><li>Chaired by Louise Norie, Waverley Council </li></ul><ul><li>Key Outcomes </li></ul><ul><ul><li>Revision of Fast Track Checklist </li></ul></ul><ul><ul><li>Aligned with Electronic Application and Consultation Best Practice Guidance </li></ul></ul><ul><ul><li>Outline business case for a nationally operated scheme </li></ul></ul><ul><ul><li>National ‘electronic only’ scheme delivered through the Planning Portal - Right First Time </li></ul></ul><ul><ul><li>Revised Fast Track Checklist to be retained for use Locally </li></ul></ul><ul><ul><li>Extended to include Householder Development, Single or Replacement Dwellings, Electronic Applications </li></ul></ul>
  15. 15. Service Delivery Standards <ul><li>Chaired by Eric Woulds, Kirklees, Planning Officers’ Society (POS) </li></ul><ul><li>Key Outcomes </li></ul><ul><ul><li>Revision of the e-Planning Service Delivery Standards, superseded by … </li></ul></ul><ul><ul><li>the Better Planning Services Standards </li></ul></ul><ul><ul><li>Proposed use as assessment criteria for 07/08 Planning Delivery Grant (PDG) Allocations </li></ul></ul><ul><ul><li>Online self assessment tool hosted on the esd-Toolkit </li></ul></ul><ul><ul><li>Migration to the Planning Advisory Service (PAS) </li></ul></ul>
  16. 16. Service Delivery Standards <ul><li>Launched at the RTPI Planning Convention (June 2006) by Baroness Andrews (OBE) and Richard Goodwin [DCLG] </li></ul>Baroness Andrews (OBE) [Parliamentary Under Secretary of State], Richard Goodwin [former e-Planning Programme Director]
  17. 17. Service Delivery Standards <ul><li>Toolkits & Guidance Notes Review </li></ul><ul><ul><li>8 Minor Revisions </li></ul></ul><ul><ul><li>SP06, SP12, SP19, SP20, SP22, SP23, SP25, SP26 </li></ul></ul><ul><ul><li>6 Major Revisions </li></ul></ul><ul><ul><li>SP07, SP09, SP13, SP14, SP15, SP21 </li></ul></ul><ul><ul><li>1 New Guidance Note </li></ul></ul><ul><ul><li>Keeping Applicants and Agents Informed </li></ul></ul><ul><ul><li>3 Withdrawn </li></ul></ul><ul><ul><li>SP08, SP10, SP11 </li></ul></ul><ul><li>Migration to PAS </li></ul>
  18. 18. Service Delivery Standards <ul><li>Planning and Building Control Information Online </li></ul><ul><li>Assist LPA’s publish planning, building control applications, appeals, enforcement registers, etc. while ensuring compliance against </li></ul><ul><ul><li>Data Protection Act 1998 </li></ul></ul><ul><ul><li>Copyright and Design and Patents Act 1988 </li></ul></ul><ul><li>Agreed with the Information Commissioners Office (ICO) </li></ul><ul><li>Migration to PAS </li></ul>
  19. 19. LDF & RSS Workstream <ul><li>Chaired by Martin Howell, Wandsworth, PAROL Chair </li></ul><ul><li>Key Outcomes </li></ul><ul><ul><li>Development of XML Schema to support the publication and consultation of Local Development Frameworks (LDF) and Regional Spatial Strategies (RSS) Documents </li></ul></ul><ul><ul><li>Business case for a National Electronic LDF/RSS Consultation Service </li></ul></ul><ul><li>Migration to the Planning Portal </li></ul><ul><ul><li>LDF Document Publication Service </li></ul></ul><ul><ul><li>Supplier accreditation Programme </li></ul></ul>
  20. 20. Recognition <ul><li>Joint winner of the RTPI’s 2005 Award for ‘e-Planning’ (2 nd February 2006) </li></ul>“ The RTPI was very pleased to be able to award PARSOL a 2005 National Planning Award. One of the reasons for PARSOL’s great success is that it was started by local authority professionals who had a clear understanding of what was possible and what would be useful.” Kelvin MacDonald, Director of Policy and Research, RTPI
  21. 21. Recognition <ul><li>Former Minister for Local e-Government, Jim Fitzpatrick, presents a plaque of recognition to PARSOL for their contribution to the Local E-Government Programme </li></ul>Jason McNeil (Mosaic), Jim Fitzpatrick (Minister), Martin Howell (Wandsworth)
  22. 22. So what next? Business Drivers <ul><li>Escalating priority placed on take-up of e-Planning Services; </li></ul><ul><li>ongoing pressure to meet BV109 targets; </li></ul><ul><li>LDF plan making and reporting through AMR; </li></ul><ul><li>all of which are reflected in the proposed PDG (07/08) allocation criteria </li></ul><ul><li>Impending introduction of the Single Application Form (1App) </li></ul><ul><ul><li>expected increase in the submission of electronic applications; thus, </li></ul></ul><ul><ul><li>creating additional pressure for LPAs to fully embrace ‘end-to-end’ e-Planning; </li></ul></ul><ul><ul><li>through effective electronic engagement with citizens and government organisations alike </li></ul></ul>
  23. 23. So what next? Business Transformation <ul><li>So far, the e-Planning Programme has delivered the technology groundwork enabler for change </li></ul><ul><li>Next, authorities must focus on rethinking their business process to make e-Planning ‘business as usual’ </li></ul><ul><li>Efficiencies, from investment in e-Planning, will only be realised through change programmes keyed on: </li></ul><ul><ul><ul><li>suitably trained personnel; </li></ul></ul></ul><ul><ul><ul><li>business process improvement, and </li></ul></ul></ul><ul><ul><ul><li>appropriate application of technology </li></ul></ul></ul><ul><li>Those authorities who fail to take the next vital steps of business transformation will suffer the surmountable ‘dis’-benefits from e-Planning, while missing out on the many attainable cashable efficiency gain benefits </li></ul>
  24. 24. A shameless plug <ul><li>Mosaic specialises in the delivery of business transformation programmes; </li></ul><ul><li>proven through our recent successful delivery of the PARSOL Planning National Project; </li></ul><ul><li>previous work with DCLG’s Planning Portal; </li></ul><ul><li>and over 13 years of e-Business advisory experience to high profile public, commercial and defence organisations; </li></ul><ul><li>we can help … </li></ul>Business Strategy Interim Management Change Management Programme Management Project Management Stakeholder Engagement Requirements Specification Procurement Management Process Improvement Benefits Realisation Resourcing Training
  25. 25. A parting thank you <ul><li>On behalf of DCLG, Wandsworth Council, PARSOL Planning Board … </li></ul><ul><li>‘ our most sincerest thanks for your support and contribution to the success of the PARSOL Planning National Project’ </li></ul>