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IBM Lotus Unified Communications, Sametime Advanced & Unified Telephony w/SharePoint Integration Capabilities


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IBM Lotus Unified Communications, Sametime Advanced & Unified Telephony w/SharePoint Integration Capabilities

  1. 1. at the Speed of Business Jason Faszholz, Ixion Corporation West Region Software Sales Executive Unified Communications Strategy, Sametime Advanced, Integration Capabilities & Unified Telephony Collaborate Communicate &
  3. 3. Our Vision
  4. 4. … in a Lotus Sametime client
  5. 5. … in Lotus Notes
  6. 6. Introducing the IBM Lotus Sametime 8 Product Family Presence Awareness Encrypted IM with Rich text, Emoticons Integration with Microsoft Office, Lotus Notes and Microsoft Outlook Video, VoIP chat in the enterprise Telephony Integration File Transfer, Screen Capture Web Conferencing Mobile Clients Supported Public IM Federation Open Programming Model Persistent Chat Rooms Real-Time Community Collaboration Tools Instant Screen Share Location Services
  7. 7. Introducing the IBM Lotus Sametime 8 Product Family
  8. 8. IBM Sametime Unified Telephony Sametime Unified Telephony Alcatel- Lucent Planned availability Q1 2009
  9. 9. Everything you need as SaaS - Lotus Sametime Unyte Publishing Application Sharing Annotation Polling Recording Chat Audiocasting and more…..
  10. 10. Collaboration is the Key to UC
  11. 11. Finding an expert… 1
  12. 12. Finding an expert… 1 2
  13. 13. Finding an expert .. 1 3 2
  14. 14. Finding an expert.. 1 3 2 4
  15. 15. Finding an expert… 1 3 2 5
  16. 16. Finding an expert… 1 3 2 5 6
  17. 17. Instant Share
  18. 18. Persistent Chat Rooms
  19. 19. Broadcast Chat
  20. 20. Instant Poll
  21. 21. Location Services <ul><li>Location information stored on the Sametime Advanced server. </li></ul><ul><ul><li>Last available information for offline users. </li></ul></ul><ul><ul><li>Previously identified geographic locations. </li></ul></ul><ul><li>Partners/3 rd parties can leverage for location-aware plug-ins. </li></ul>
  22. 22. Partner audio/ video integration Enterprise PBX Audio / Video Conferencing server OR PBX integration via APIs/SPIs to Lotus Sametime
  23. 23. IBM Lotus Sametime Unified Telephony Heterogeneous PBX environments
  24. 24. Lotus Sametime Unified Telephony <ul><li>Rich, Unified Communications and Collaboration experience </li></ul><ul><ul><li>Lotus Sametime Unified Telephony brings a rich unified communication and collaboration experience to users, allowing them to seamlessly take advance of integrated voice, video, and telephony capabilities </li></ul></ul><ul><li>Simplified integration into heterogeneous Communications Environments </li></ul><ul><ul><li>Lotus Sametime Unified Telephony simplifies integrating voice, video, telephone and collaboration environments – particularly for companies with multiple PBX environments </li></ul></ul>
  25. 25. Sametime Unified Telephony All UI depictions are not final and are subject to change <ul><li>Click-to-call/click-to-conference </li></ul><ul><li>Embedded soft phone </li></ul><ul><li>Aggregated Telephony/IM presence </li></ul><ul><li>Automated incoming call management </li></ul><ul><li>Multiple PBX integration </li></ul>
  26. 26. Planned Roadmap for Lotus Sametime Family Lotus Sametime Entry/Standard 8.0 Lotus Sametime Unified Telephony Lotus Sametime Advanced 8.0 Lotus Sametime “Next” Subject to Change Lotus Sametime Entry/Std 8.0.1 Q1 2008 Q2 2008 Q3 2008 Q4 2008 Lotus Sametime Entry/Std 8.0.2 1H 2009 Lotus Sametime Advanced 8.0.1
  27. 27. Sametime 8.0.2 - Microsoft SharePoint Integration
  28. 28. Sametime “Next” - Major Themes <ul><li>Enable more effective online meetings </li></ul><ul><li>Introduce Sametime Web browser access </li></ul><ul><li>Extend Sametime Communications Enabled Business Process integration </li></ul><ul><li>Simplify deployment & administration of Sametime </li></ul>ALL PLANS SUBJECT TO CHANGE
  29. 29. Sametime Next online meetings <ul><li>Increase usage </li></ul><ul><ul><li>Access via Sametime (or Notes) clients or web browsers (zero download viewing) </li></ul></ul><ul><ul><li>Persistent meeting rooms (consistent meeting room URL) </li></ul></ul><ul><ul><li>Improved screen sharing and document sharing quality </li></ul></ul><ul><ul><li>Better out-of-the-box video quality (H.264 codec) </li></ul></ul><ul><ul><li>Easy record and playback of meeting content in a standard format </li></ul></ul><ul><ul><li>Calendar access from Lotus Notes and Microsoft Outlook </li></ul></ul><ul><li>Improved meeting reliability </li></ul><ul><ul><li>HTTP/HTTPS connectivity replaces T.120 (simplifies firewall/SSO) </li></ul></ul><ul><ul><li>Improved bandwidth efficiency/ tolerance </li></ul></ul><ul><ul><li>Built in meeting room failover </li></ul></ul><ul><ul><li>Better horizontal scalability (e.g: across geographies) </li></ul></ul><ul><li>Open & extensible conferencing platform </li></ul><ul><ul><li>Video conferencing partner interoperability (Polycom etc) via TCSPI enhancements </li></ul></ul><ul><ul><li>Componentized architecture (shares code/platform with ST Adv, SUT) </li></ul></ul>
  31. 33. Calendar plugin The current meeting opens automatically, so he can see the details or join it from here
  32. 34. Sametime Web browser access <ul><li>1 to1 chat </li></ul><ul><li>User Status </li></ul><ul><li>Location </li></ul><ul><li>Quick Find for contact list </li></ul><ul><li>Adding contacts and groups </li></ul><ul><li>Sending announcements </li></ul><ul><li>Contact List </li></ul><ul><li>Business cards </li></ul><ul><li>Rich text editing </li></ul><ul><li>Emoticons </li></ul><ul><li>N-way chat with invitation </li></ul><ul><li>Public IM chat via Sametime Gateway </li></ul><ul><li>Branding capability </li></ul><ul><li>Click to call via TCSPI </li></ul><ul><li>REST API’s </li></ul>
  33. 35. Where to start? UC 2 enabling business processes Major European Bank Add telephony to collaboration Enterprise wide UC Adoption Add collaboration to telephony
  34. 36. # 1 most used Enterprise IM solution – Osterman Research, August 2007 Surpassed 100 million entitled users 30% more customers in 2007 1 / 3 were Outlook/Exchange shops Product of the Year – UC Magazine “ IBM Leads Enterprise Instant Messaging with Robust Functionality and Market Presence” – The Forrester Wave™ Vendor Summary, Q4 2007 North American Unified Communications Global Excellence Award – Frost & Sullivan, 2007
  35. 37. Broad Eco-system: Over 400 Business Partners
  36. 38. IBM Offers a Holistic Approach for easy integration avoid rip-and-replace YOUR timeline flexibility YOUR choice of trusted vendors open platform Plan, deploy, manage Software, services, financing complete solution in collaboration, communications & SOA experience in business process knowledge
  37. 39. Questions?
  38. 40. Major Features of Lotus Sametime Unified Telephony <ul><li>Click-to-call/click-to-conference </li></ul><ul><ul><li>Allow users to make phone calls to others in a buddy list or other applications. While available through partner integration with Sametime Standard/Advanced, Lotus Sametime Unified Telephony enables this with many and multiple PBXs. </li></ul></ul><ul><li>Embedded softphone </li></ul><ul><ul><li>User will be able to make/receive/control calls from with their Lotus Sametime client, with a uniform experience across backend PBXs </li></ul></ul><ul><li>Aggregated Telephony/IM presence </li></ul><ul><ul><li>Users can see telephony attributes (such as whether someone is on the phone) within their Sametime presence information. While available through partner integration with Sametime Standard/Advanced, Lotus Sametime Unified Telephony enables this with many and multiple PBXs </li></ul></ul><ul><li>Incoming call management </li></ul><ul><ul><li>User can provide a single number and receive calls on a preferred device (phone, PC, mobile phone, etc.). The preferred device can be controlled by rules, user setting, or user alert. </li></ul></ul><ul><li>PBX Integration </li></ul><ul><ul><li>All of the key features will work with SIP-based PBXs and traditional PBXs from different and multiple vendors </li></ul></ul>
  39. 41. Closing..... <ul><li>Contact Info </li></ul><ul><ul><li>[email_address] </li></ul></ul><ul><ul><li>Cell – 817.308.4112 </li></ul></ul><ul><ul><li>Office – 972.906.3756 </li></ul></ul><ul><li>Additional Product/Solution Info & Presentations </li></ul><ul><ul><li> </li></ul></ul><ul><li>THANK YOU!!! </li></ul>