Every year, the Association of Local Government Information Management (ALGIM) conducts an annual survey of local authority (council) websites throughout New Zealand to ask questions from both a technical and content perspective. This presentation presents the high-level survey results and provides a snapshot of the New Zealand local government sector covering areas like: •how councils manage their website; •what software applications they use; •reporting and search facilities; •functionality and online services provided; and •use of social media, mobile apps and open data

1. The Association of Local Government
Information Management

2. 2014 ALGIM
Local Government
Website Survey
“
”

3. annual online survey
74 councils participated (78)
snapshot of sector
resource for you
About the survey

4. website management
software, reporting & search
functionality & online services
top five tasks
social media & mobile apps
What the survey tells us

5. 2014 survey
results...
“
”

6. 95% internally (+10 since 2012)
1% externally (-2 since 2012)
4% mix of both
Website content management

7. 31% internally (+2 since 2012)
69% externally (-6 since 2012)
Website hosting

8. 56% CMS third party (+11 2012)
38% CMS open source (+4 2012)
6% web publishing tools (= 4)
Content management

9. 1. Microsoft Sharepoint
2. EpiServer
3. SilverStripe
4. Joomla / MySource Matrix /
Umbraco
5. Drupal / SiteCore
Content management systems

10. 1. Google Analytics (+17 2012)
2. Crazy Egg & Sharepoint (=)
3. AW Stats (+2 2012)
4. SmarterStats (-5 2012)
Reporting packages

11. 1. Property & rates (2013: #2)
2. Cemeteries (#1)
3. Contact us (#4)
4. Job vacancies (#5)
5. Plans & publications (#3)
Top five tasks

12. 1. Property & rates (2013: #2)
2. Cemeteries (#1)
3. Contact us (#4)
4. Job vacancies (#5)
5. Plans & publications (#3)
Top five tasks

13. 1. Property & rates (2013: #2)
2. Cemeteries (#1)
3. Contact us (#4)
4. Job vacancies (#5)
5. Plans & publications (#3)
Top five tasks

14. 37% 27 councils – yes (+10 2013)
38% 28 councils – 12 months (-2)
31% 23 councils – no (-10 2013)
Website responsive design

15. 11% 8 councils – less than 10% (-8)
54% 40 councils – 10-25% (+9 2013)
22% 16 councils – 25-50% (+14 2013)
13% 10 councils – don’t know (-8 2013)
Accessing web from mobile

16. 1. Facebook (64 councils, +5)
2. YouTube (45 councils, +9)
3. Twitter (43 councils, +2)
4. LinkedIn (24 councils,+8)
5. Flickr & Google+ (8 councils)
Social media channels

17. 70% 27 councils – yes (+11 2013)
30% 23 councils – no (-11 2013)
Social media policy

18. 76% 18 councils – yes (-1 2013)
24% 56 councils – no (+3 2013)
Block social media sites

19. Report now available:
www.algim.org.nz / 2014webreports
Thank you.

20. www.algim.org.nz
www.facebook.com/ALGIMInc
@ALGIMInc
info@algim.org.nz
06 351 6330
Contact us