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2014 local government website survey

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Every year, the Association of Local Government Information Management (ALGIM) conducts an annual survey of local authority (council) websites throughout New Zealand to ask questions from both a technical and content perspective.

This presentation presents the high-level survey results and provides a snapshot of the New Zealand local government sector covering areas like:
•how councils manage their website;
•what software applications they use;
•reporting and search facilities;
•functionality and online services provided; and
•use of social media, mobile apps and open data

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2014 local government website survey

  1. 1. The Association of Local Government Information Management
  2. 2. 2014 ALGIM Local Government Website Survey “ ”
  3. 3. annual online survey 74 councils participated (78) snapshot of sector resource for you About the survey
  4. 4. website management software, reporting & search functionality & online services top five tasks social media & mobile apps What the survey tells us
  5. 5. 2014 survey results... “ ”
  6. 6. 95% internally (+10 since 2012) 1% externally (-2 since 2012) 4% mix of both Website content management
  7. 7. 31% internally (+2 since 2012) 69% externally (-6 since 2012) Website hosting
  8. 8. 56% CMS third party (+11 2012) 38% CMS open source (+4 2012) 6% web publishing tools (= 4) Content management
  9. 9. 1. Microsoft Sharepoint 2. EpiServer 3. SilverStripe 4. Joomla / MySource Matrix / Umbraco 5. Drupal / SiteCore Content management systems
  10. 10. 1. Google Analytics (+17 2012) 2. Crazy Egg & Sharepoint (=) 3. AW Stats (+2 2012) 4. SmarterStats (-5 2012) Reporting packages
  11. 11. 1. Property & rates (2013: #2) 2. Cemeteries (#1) 3. Contact us (#4) 4. Job vacancies (#5) 5. Plans & publications (#3) Top five tasks
  12. 12. 1. Property & rates (2013: #2) 2. Cemeteries (#1) 3. Contact us (#4) 4. Job vacancies (#5) 5. Plans & publications (#3) Top five tasks
  13. 13. 1. Property & rates (2013: #2) 2. Cemeteries (#1) 3. Contact us (#4) 4. Job vacancies (#5) 5. Plans & publications (#3) Top five tasks
  14. 14. 37% 27 councils – yes (+10 2013) 38% 28 councils – 12 months (-2) 31% 23 councils – no (-10 2013) Website responsive design
  15. 15. 11% 8 councils – less than 10% (-8) 54% 40 councils – 10-25% (+9 2013) 22% 16 councils – 25-50% (+14 2013) 13% 10 councils – don’t know (-8 2013) Accessing web from mobile
  16. 16. 1. Facebook (64 councils, +5) 2. YouTube (45 councils, +9) 3. Twitter (43 councils, +2) 4. LinkedIn (24 councils,+8) 5. Flickr & Google+ (8 councils) Social media channels
  17. 17. 70% 27 councils – yes (+11 2013) 30% 23 councils – no (-11 2013) Social media policy
  18. 18. 76% 18 councils – yes (-1 2013) 24% 56 councils – no (+3 2013) Block social media sites
  19. 19. Report now available: www.algim.org.nz / 2014webreports Thank you.
  20. 20. www.algim.org.nz www.facebook.com/ALGIMInc @ALGIMInc info@algim.org.nz 06 351 6330 Contact us

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