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New Zealand local government website survey 2015

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Summary of results from the 2015 ALGIM (Association of Local Government Information Management Inc) New Zealand local government websites. The survey reports on website management, analytics, social media and functionality.

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New Zealand local government website survey 2015

  1. 1. 2015 ALGIM Local Government Website Survey “ ”
  2. 2. About the survey annual online survey 85% councils participated (66/78) snapshot of sector use as a resource
  3. 3. What the survey tells us website management software, reporting & search functionality & online services top five tasks social media & mobile apps
  4. 4. Website ranking assessment Self-Assessed Web Standards Compliance Self-Assessed Website Functionality & Online Services Accessibility Audit (Blind Foundation) Enquiry Response Times (ALGIM) Best Practice Review (ALGIM) 10% [45%] 20% [20%] 30% [20%] 10% [5%] 30% [10%]
  5. 5. 2015 ALGIM Local Government Survey results “ ”
  6. 6. Website hosting 71% ▲ Internally Externally ▼ 29%
  7. 7. Content management 49% ▼ CMS third party 45% ▲ CMS open source 3% ▼ Web publishing tools 3% Other
  8. 8. Content Management Systems (CMS) 1. = Sharepoint & SIlverStripe 2. EpiServer 3. Drupal, MySource Matrix, Umbraco 4. WordPress 5. SiteCore, Joomla, Kentico ▬▲ ▬ ▲▲▲ ▲ ▬ ▼ ▲
  9. 9. Reporting packages 1. Google Analytics 2. Sharepoint 3. Crazy Egg & AW Stats 4. = SmarterStats, Joomla, Woopra & Web Log Expert ▬ ▬ ▼ ▬
  10. 10. Top five tasks 1. Property & rates 2. Cemeteries 3. Job vacancies 4. = Contact us & GIS/maps 5. Plans ▬ ▬ ▲ ▼ ▲ ▬
  11. 11. Website responsive design 57% ▲ Yes 24% ▲ Next 12 months 19% ▼ No
  12. 12. Accessing your website from mobile 3% ▼ Less than 10% 39% ▼ 10-25% 50% ▲ 25-50% 1.5% Over 50%
  13. 13. 2015 ALGIM Local Government Social Media “ ”
  14. 14. 95% Facebook 73% YouTube 47% LinkedIn 17% Flickr 10% Google+ & Instagram Social media tools67% Twitter
  15. 15. Social media management 42% HootSuite 20% Tweetdeck 45% Other
  16. 16. 29% ▼ Yes No ▲ 71% Do you have a social media policy?
  17. 17. 82% ▲ Yes No ▼ 18% Do you block access to social media?
  18. 18. Thank you. Survey report now available: www.algim.org.nz / 2015webreports
  19. 19. Contact us

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