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2010 ALGIM NZ Local Government Website Survey

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Presentation to 2010 ALGIM Web Symposium on the results from the online survey by New Zealand local government web teams.

The survey gives a snapshot of how NZ Councils manage their websites, what software they use, analytics, search, user testing, top five tasks, functionalitty and use of social media.

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2010 ALGIM NZ Local Government Website Survey

  1. 1. Tell us more… 2010 ALGIM Local Government Website Survey 2010 | Web Symposium
  2. 2. 2010 Website Survey  annual online survey  2 March – 16 April 2010  72 Councils participated  use as a resource 2010 | Web Symposium
  3. 3. 2010 Website Survey Provides snapshot of:  how Councils manage their website  software, reporting and search facilities  functionality and online services  top five tasks 2010 | Web Symposium
  4. 4. 2010 Website Survey New additions for 2010:  website hosting – internal or external  website strategy  social media policy and usage  block access to social networking sites 2010 | Web Symposium
  5. 5. The results. 2010 | Web Symposium
  6. 6. Website management  83% internally (60 Councils)  3% externally (2 Councils)  10% mix of both (14 Councils) 2010 | Web Symposium
  7. 7. Website hosting  36% internally (26 Councils)  64% externally (46 Councils) 2010 | Web Symposium
  8. 8. Content management  55% CMS third party (40)  24% CMS open source (17)  12% publish / author tool (9) 2010 | Web Symposium
  9. 9. Content management systems 1. EpiServer 2. SilverStripe 3. Microsoft Office Sharepoint Server (MOSS) & CMS 2010 | Web Symposium
  10. 10. Website strategy  51% yes (37)  49% no (35) 2010 | Web Symposium
  11. 11. Reporting packages 1. Google Analytics 2. SmarterStats 3. DeepMetrix Live Stats 4. Web Trends 2010 | Web Symposium
  12. 12. Search engines  68% built-in (49)  25% third party (19)  2% mix of both (3) 2010 | Web Symposium
  13. 13. Search engines  5% no search engine (4)  Hauraki, Opotiki, South Taranaki & Waitomo District Councils 2010 | Web Symposium
  14. 14. Search software 1. Google – CSE or Mini 2. Others: Lucene, Mondo, SLI, Zoom 2010 | Web Symposium
  15. 15. User testing  30% yes (23)  70% no (49) 2010 | Web Symposium
  16. 16. Payments by credit card  42% yes (31)  58% no (41) 2010 | Web Symposium
  17. 17. Top five tasks - 2010 1. Property and rates 2009 RESULTS: 1. Job vacancies 2. Job vacancies 2. Rates 3. Cemeteries 3. Council services 4. Contact us 4. Environmental data 5. Maps and 5. Contact us property 2010 | Web Symposium
  18. 18. Mobile device version  7% yes (5)  93% no (67) 2010 | Web Symposium
  19. 19. Social media 1. Facebook (24) 2. Twitter (18) 3. YouTube (16) 4. Flickr (7) 5. Bebo (4) 2010 | Web Symposium
  20. 20. Social media policy  17% yes (12)  83% no (60) 2010 | Web Symposium
  21. 21. Block social websites  44% yes (32)  50% no (37)  6% don’t know (5) 2010 | Web Symposium
  22. 22. Thank you. Report results now available at registration desk or visit: www.algim.org.nz 2010 | Web Symposium

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