Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Zinnar -The Palestinian e-Government Interoperability Framework

1,554 views

Published on

Lecture Notes by Mustafa Jarrar at Birzeit University, Palestine.
See the course webpage at: http://jarrar-courses.blogspot.com/2014/01/introduction-to-zinnar.html
and http://www.jarrar.info
you may also watch this lecture at: http://www.youtube.com/watch?v=8CnPXdumsqk

The lecture covers:
Part 1: What is e-government
Part 2: E-government Frameworks
Part 3: Introduction to Zinnar
Part 4: Zinnar Organization and Committees

Published in: Technology, Spiritual
  • Be the first to comment

Zinnar -The Palestinian e-Government Interoperability Framework

  1. 1. Jarrar © 2015 1 Mustafa Jarrar Birzeit University mjarrar@birzeit.edu www.jarrar.info Ontology-Base Data and Service e-Governance The Palestinian e-Government Interoperability Framework - (Zinnar). ‫زنار‬ - ‫األلكترونية‬ ‫للحكومة‬ ‫الفلسطيني‬ ‫البيني‬ ‫التبادل‬ ‫إطار‬
  2. 2. Jarrar © 2015 2 Watch this lecture and download the slides from http://jarrar-courses.blogspot.com/2014/01/web-data-management.html More information about Zinnar: http://zinnar.pna.ps This talk is based on: Mustafa Jarrar, Anton Deik, Bilal Faraj: Ontology-Based Data And Process Governance Framework -The Case Of E-Government Interoperability In Palestine. Proceedings of the IFIP International Symposium on Data-Driven Process Discovery and Analysis (SIMPDA’11). Pages(83-98). 2011.
  3. 3. Jarrar © 2015 3 Why e-Goverment in Palestine? Like other countries: 1. To make the life of citizens easier 2. For effectiveness and transparency in public services. 3. Improve economy: more income, less spending Egov for Palestine is not a luxury, but a must (political, economical, social) ‫فلسطين‬ ‫في‬ ‫اإللكترونية‬ ‫الحكومة‬‫ترفا‬ ‫ست‬ٌ‫ل‬‫ملحة‬ ‫ضرورة‬ ‫بل‬(‫اقتصاديا‬ٕ‫و‬ ‫سياسيا‬ ‫اجتماعيا‬ٕ‫و‬( ‫لتسهيل‬‫حياة‬‫المواطنين‬ ٔ ‫اعلية‬‫افضل‬‫وشفافية‬ ٕٕٔ ‫اقتصاد‬‫افضل‬ But More: (To Bridge Palestinians) • To serve Palestinians who live inside but unable to reach public offices because of the hundreds of Israeli check-points between cities. • To connect and serve Palestinians refugees and foreigners (70% of Palestinians). ‫االسرائيلية‬ ‫الحواجز‬ ‫رغم‬ ‫خدمات‬ ‫تقديم‬ ‫والمغتربين‬ ‫لالجئين‬ ‫خدمات‬ ‫تقديم‬( 75% ‫الفلسطينين‬ ‫من‬(
  4. 4. Jarrar © 2015 4 Outline Part 1: What is e-government Part 2: E-government Frameworks Part 3: Introduction to Zinnar Part 4: Zinnar in Details Part 5: Zinnar Organization and Committees Keywords:e-Government, electronic services, government-to-government, government-to-business, government-to-citizen, E-government Frameworks, Interoperability Framework, Zinnar, Ontology, The Entity Server, Data Messages, Demo, The address server, Service, Repository, Ontology-based Service , Governance, Government Ontology
  5. 5. Jarrar © 2015 5 What is e-Government (Simplified Demo) ? ######## ######## ######## ######## Transport Interior Health Ministry AMinistry BMinistry CMinistry D Metadata Authentication Server Payment Server Portal Name: PIN: ########### ###########  Authenticate User?  12345 e-Government is a (framework) to enable electronic services: government-to-government (G2G), government-to-business (G2B), and government-to-citizen (G2C). ‫هي‬ ‫اإللكترونية‬ ‫الحكومة‬(‫أطر‬‫ومعايير‬)ً‫ا‬‫إلكتروني‬ ‫خدماتها‬ ‫تقديم‬ ‫من‬ ‫الحكومة‬ ‫تمكن‬ ‫وللمؤسسات‬ ‫أخرى‬ ‫حكومية‬ ‫لجهات‬‫والمواطنين‬.
  6. 6. Jarrar © 2015 6 What is e-Government (Simplified Demo) ? ######## ######## ######## ######## Transport Interior Health Ministry AMinistry BMinistry CMinistry D Metadata Authentication Server Payment Server Portal Name: PIN: ########### ###########  Authenticate User?  12345 e-Government is a (framework) to enable electronic services: government-to-government (G2G), government-to-business (G2B), and government-to-citizen (G2C). ‫هي‬ ‫اإللكترونية‬ ‫الحكومة‬(‫أطر‬‫ومعايير‬)ً‫ا‬‫إلكتروني‬ ‫خدماتها‬ ‫تقديم‬ ‫من‬ ‫الحكومة‬ ‫تمكن‬ ‫وللمؤسسات‬ ‫أخرى‬ ‫حكومية‬ ‫لجهات‬‫والمواطنين‬.
  7. 7. Jarrar © 2015 7 What is e-Government (Simplified Demo) ######## ######## ######## ######## Transport Interior Health Ministry AMinistry BMinistry CMinistry D Metadata Authentication Server Payment Server <Query><Query> Portal Renew License Register Car Renew Passport Register New born Copy of Birth Certificate List of allowed services Choose Renew Driving License Transport Interior Health
  8. 8. Jarrar © 2015 8 What is e-Government (Simplified Demo) Ministry A Metadata Authentication Server Payment Server <Query><Query> Portal Renew License Register Car Renew Passport Register New born Copy of Birth Certificate List of allowed services Choose Renew Driving License Name: Name: Name: ccc Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa Xxxxxxxx Xxxxxxxx Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa Vvvv bbbbb <Query> ######## ######## ######## ######## <Query> = = = = = = = = = = <Query> = = = = = = = = = = Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa Ministry D HealthHealth Ministry C InteriorInterior Ministry B TransportTransport  Servers interoperate among each other to exchange data messages (to implement an e-service), similar to exchanging papers between ministries in the real world. ‫إل‬ ‫بيانات‬ ‫رسائل‬ ‫بينها‬ ‫فيما‬ ‫الوزارات‬ ‫أنظمة‬ ‫تتبادل‬ ،‫حكومية‬ ‫خدمة‬ ‫أي‬ ‫إلنجاز‬،‫كترونيا‬ ‫رسمية‬ ‫وثائق‬ ‫الموظفين‬ ‫يتبادل‬ ‫كما‬.
  9. 9. Jarrar © 2015 9 What is e-Government (Simplified Demo) Ministry D Ministry C Transport Interior Health Ministry A Metadata Authentication Server Payment Server Portal Renew License Register Car Renew Passport Register New born Copy of Birth Certificate List of allowed services Choose Renew Driving License Name: Name: Name: ccc Xxxxxxxx Xxxxxxxx Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa Vvvv bbbbb Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa  Interior Health Ministry B Transport  Servers interoperate among each other to exchange data messages (to implement an e-service), similar to exchanging papers between ministries in the real world. ‫إل‬ ‫بيانات‬ ‫رسائل‬ ‫بينها‬ ‫فيما‬ ‫الوزارات‬ ‫أنظمة‬ ‫تتبادل‬ ،‫حكومية‬ ‫خدمة‬ ‫أي‬ ‫إلنجاز‬،‫كترونيا‬ ‫رسمية‬ ‫وثائق‬ ‫الموظفين‬ ‫يتبادل‬ ‫كما‬.
  10. 10. Jarrar © 2015 10 What is e-Government (Simplified Demo) ######## ######## ######## ######## Transport Interior Health Ministry AMinistry BMinistry C Metadata Authentication Server Payment Server <Query><Query> Portal Renew License Register Car Renew Passport Register New born Copy of Birth Certificate Name: Name: Name: ccc Xxxxxxxx Xxxxxxxx Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa Vvvv bbbbb <Query> = = = = = = = = = = Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa  Ministry D  Servers interoperate among each other to exchange data messages (to implement an e-service), similar to exchanging papers between ministries in the real world. Transport Interior Health ‫الموظفي‬ ‫يتبادل‬ ‫كما‬ ،‫بيانات‬ ‫رسائل‬ ‫بينها‬ ‫فيما‬ ‫الوزارات‬ ‫أنظمة‬ ‫تتبادل‬ ،‫حكومية‬ ‫خدمة‬ ‫أي‬ ‫إلنجاز‬‫وثائق‬ ‫ن‬ ‫رسمية‬. ‫رسائل‬ ‫تبادل‬ ‫من‬ ‫الوزارات‬ ‫أنظمة‬ ‫لتتمكن‬ ‫ومعايير‬ ‫أطر‬ ‫بناء‬ ‫الى‬ ‫نحتاج‬ ‫اإللكترونية‬ ‫الحكومة‬ ‫لبناء‬‫إلكترونية‬ A framework is needed to allow this Interoperability between servers, taking into account the (Organizational, Technical, and Semantics) issues.
  11. 11. Jarrar © 2015 11 What is e-Government (Simplified Demo) ######## ######## ######## ######## Transport Interior Health Ministry AMinistry BMinistry C Metadata Authentication Server Payment Server <Query><Query> Portal Renew License Register Car Renew Passport Register New born Copy of Birth Certificate Name: Name: Name: ccc Xxxxxxxx Xxxxxxxx Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa Vvvv bbbbb <Query> = = = = = = = = = = Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa  Ministry D  Servers interoperate among each other to exchange data messages (to implement an e-service), similar to exchanging papers between ministries in the real world. Transport Interior Health ‫الموظف‬ ‫يتبادل‬ ‫كما‬ ،‫بيانات‬ ‫رسائل‬ ‫بينها‬ ‫فيما‬ ‫الوزارات‬ ‫أنظمة‬ ‫تتبادل‬ ،‫حكومية‬ ‫خدمة‬ ‫أي‬ ‫إلنجاز‬‫وثائق‬ ‫ين‬ ‫رسمية‬. ‫رس‬ ‫تبادل‬ ‫من‬ ‫الوزارات‬ ‫أنظمة‬ ‫لتتمكن‬ ‫ومعايير‬ ‫أطر‬ ‫بناء‬ ‫الى‬ ‫نحتاج‬ ‫اإللكترونية‬ ‫الحكومة‬ ‫لبناء‬‫ائل‬ ‫إلكترونية‬ A framework is needed to allow this Interoperability between servers, taking into account the (Organizational, Technical, and Semantics) issues. Data Message <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"> <SOAP-ENV:Header> . . . <SOAP-ENV:Header> <SOAP-ENV:Body> . . . <Person> <PersonID>123456789</PersonID> <FName>Rula</FName> . . . <Nationality>PAL33</Nationality> . . . </SOAP-ENV:Body>
  12. 12. Jarrar © 2015 12 Outline Part 1: What is e-government Part 2: E-government Frameworks Part 3: Introduction to Zinnar Part 4: Zinnar in Details Part 5: Zinnar Organization and Committees Keywords:e-Government, electronic services, government-to-government, government-to-business, government-to-citizen, E-government Frameworks, Interoperability Framework, Zinnar, Ontology, The Entity Server, Data Messages, Demo, The address server, Service, Repository, Ontology-based Service , Governance, Government Ontology
  13. 13. Jarrar © 2015 13 E-government Frameworks The e-government project in Palestine is divided into five main frameworks: ‫الحكومة‬ ‫منها‬ ‫تتكون‬ ‫التي‬ ‫الرئيسية‬ ‫األطر‬ ‫الخمسة‬ ‫اإللكترونية‬ 1. Infrastructure (‫التحتية‬ ‫)البنية‬ 2. Security Framework (‫المعلومات‬ ‫أمن‬ ‫)إطار‬ 3. Interoperability Framework (‫المعلومات‬ ‫أمن‬ ‫)إطار‬ 4. Legal Framework (‫القانوني‬ ‫)االطار‬ 5. Policy (‫السياسات‬) (‫الخمسة‬ ‫األطر‬)
  14. 14. Jarrar © 2015 14 E-government Frameworks ######## ######## ######## ######## Transport Interior Health Ministry AMinistry BMinistry C Metadata Authentication Server Payment Server Portal Renew License Register Car Renew Passport Register New born Copy of Birth Certificate Name: Name: Name: ccc Xxxxxxxx Xxxxxxxx Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa Vvvv bbbbb = = = = = = = = = = Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa  Ministry D Transport Interior Health •How to connect ministries, internet? Private network? How to manage? •‫هل‬‫شبكة‬ ‫أم‬ ‫اإلنترنت‬ ‫عبر‬ ‫الوزارات‬ ‫تربط‬ ‫خاصة؟‬ •‫الشبكة؟‬ ‫هذه‬ ‫يدير‬ ‫من‬ •... ✓‫الشبكة‬‫الحكومية‬(Done.) 1. Infrastructure (‫التحتية‬ ‫البنية‬) (‫الخمسة‬ ‫األطر‬)
  15. 15. Jarrar © 2015 15 2. Security Framework (‫المعلومات‬ ‫أمن‬ ‫إطار‬) E-government Frameworks ######## ######## ######## ######## Transport Interior Health Ministry AMinistry BMinistry C Metadata Authentication Server Payment Server Portal Renew License Register Car Renew Passport Register New born Copy of Birth Certificate Name: Name: Name: ccc Xxxxxxxx Xxxxxxxx Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa Vvvv bbbbb = = = = = = = = = = Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa  Ministry D Transport Interior Health Integrity, PKI, digital signature, monitoring, •‫بة‬َ‫ط‬‫المخا‬ ‫الوزارة‬‫الرسالة‬ ‫مصدر‬ ‫من‬ ‫متأكدة‬ •‫لمصدر‬ ‫يمكن‬ ‫ال‬‫ال‬‫رسالة‬‫إرسالها‬ ‫إنكار‬ •‫في‬ ‫الرسائل‬ ‫محتوى‬ ‫تغيير‬ ‫يمكن‬ ‫ال‬‫الطريق‬ ✓‫المعلومات‬ ‫امن‬ ‫فريق‬:‫سياسات‬ ‫وثيقة‬, PalCERT 1. Infrastructure (‫التحتية‬ ‫البنية‬) (‫الخمسة‬ ‫األطر‬)
  16. 16. Jarrar © 2015 16 3. Interoperability Framework( ‫التبادل‬ ‫إطار‬ ‫البيني‬) E-government Frameworks ######## ######## ######## ######## Transport Interior Health Ministry AMinistry BMinistry C Metadata Authentication Server Payment Server Portal Renew License Register Car Renew Passport Register New born Copy of Birth Certificate Name: Name: Name: ccc Xxxxxxxx Xxxxxxxx Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa Vvvv bbbbb = = = = = = = = = = Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa  Ministry D Transport Interior Health Organizational/technical/semantic interoperability •‫مفهوم‬ ‫الرسائل‬ ‫محتوى‬‫األنظمة‬ ‫بين‬‫المتخاط‬‫بة‬ •‫متوافقة‬ ‫الوزارات‬ ‫في‬ ‫اإلدارية‬ ‫األنظمة‬ •‫متوافقة‬ ‫الوزارات‬ ‫مختلف‬ ‫في‬ ‫البرمجيات‬ ✓‫اللجنة‬‫للتبادل‬ ‫الوطنية‬‫البيني‬] Zinnar + XRoad[ 1. Infrastructure (‫التحتية‬ ‫البنية‬) 2. Security Framework (‫المعلومات‬ ‫أمن‬ ‫إطار‬) (‫الخمسة‬ ‫األطر‬)
  17. 17. Jarrar © 2015 17 1. Infrastructure (‫التحتية‬ ‫البنية‬) 4. Legal Framework (‫القانوني‬ ‫اإلطار‬) E-government Frameworks ######## ######## ######## ######## Transport Interior Health Ministry AMinistry BMinistry C Metadata Authentication Server Payment Server Portal Renew License Register Car Renew Passport Register New born Copy of Birth Certificate Name: Name: Name: ccc Xxxxxxxx Xxxxxxxx Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa Vvvv bbbbb = = = = = = = = = = Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa  Ministry D Transport Interior Health Laws/regulations needed to enable e- transactions •‫قانون‬ ‫مقبولة‬ ‫المتبادلة‬ ‫الرسائل‬ ‫جميع‬ً‫ا‬‫ي‬ •‫األصول‬ ‫حسب‬ ‫مراعاة‬ ‫الخصوصية‬ •‫يحق‬/‫تزويد‬ ‫عن‬ ‫اإلمتناع‬ ‫ما‬ ‫لوزارة‬ ‫يحق‬ ‫ال‬ ‫البيانات‬. ✓‫اللجنة‬‫القانونية‬(‫قانون‬ ‫مسودة‬ ‫المعامالت‬) 2. Security Framework (‫المعلومات‬ ‫أمن‬ ‫إطار‬) 3. Interoperability Framework( ‫التبادل‬ ‫إطار‬ ‫البيني‬) (‫الخمسة‬ ‫األطر‬)
  18. 18. Jarrar © 2015 18 E-government Frameworks ######## ######## ######## ######## Transport Interior Health Ministry AMinistry BMinistry C Metadata Authentication Server Payment Server Portal Renew License Register Car Renew Passport Register New born Copy of Birth Certificate Name: Name: Name: ccc Xxxxxxxx Xxxxxxxx Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa Vvvv bbbbb = = = = = = = = = = Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa  Ministry D Transport Interior Health 5. Policy (‫السياسات‬) What services to offer first? To which people? •‫األولويات؟‬ ‫أهم؟‬ ‫وأيها‬ ‫تقدم؟‬ ‫خدمات‬ ‫أية‬ •‫لمن‬‫الخدمات‬ ‫تقدم‬(‫أجانب‬ ‫مواطنين؟الجئين؟‬‫؟‬) •‫التنفيذ‬ ‫خطة‬ •…. ✓‫سياسات‬ ‫مسودة‬! 1. Infrastructure (‫التحتية‬ ‫البنية‬) 2. Security Framework (‫المعلومات‬ ‫أمن‬ ‫إطار‬) 3. Interoperability Framework( ‫التبادل‬ ‫إطار‬ ‫البيني‬) 4. Legal Framework (‫القانوني‬ ‫اإلطار‬) (‫الخمسة‬ ‫األطر‬)
  19. 19. Jarrar © 2015 19 Outline Part 1: What is e-government Part 2: E-government Frameworks Part 3: Introduction to Zinnar Part 4: Zinnar in Details Part 5: Zinnar Organization and Committees Keywords:e-Government, electronic services, government-to-government, government-to-business, government-to-citizen, E-government Frameworks, Interoperability Framework, Zinnar, Ontology, The Entity Server, Data Messages, Demo, The address server, Service, Repository, Ontology-based Service , Governance, Government Ontology
  20. 20. Jarrar © 2015 20 Palestinian Interoperability Framework (Zinnar) Interoperability is divided into three types: 1- Semantic Interoperability (‫التوافق‬ ‫مدى‬‫ودالالتها‬ ‫المتبادلة‬ ‫المفاهيم‬ ‫على‬) The ability of computer systems to exchange data and have that data properly interpreted by the receiving system in the same sense as intended by the transmitting system. 2- Organizational Interoperability (‫مشتركة‬ ‫خدمة‬ ‫إلنجاز‬ ‫وتناغمها‬ ‫المؤسسات‬ ‫بين‬ ‫واإلجرائية‬ ‫اإلدارية‬ ‫القدرة‬) The ability of the government organisations to collaborate to achieve their mutually agreed goals. In practice, organisational interoperability is established through the integration of business processes and the related exchange of information. (read more) 3- Technical Interoperability (‫األنظمة‬ ‫بين‬ ‫والتقني‬ ‫الفني‬ ‫التوافق‬ ‫مدى‬) The ability of organisation’s systems to communicate and exchange data messages
  21. 21. Jarrar © 2015 21 Zinnar – The Palestinian Interoperability Framework
  22. 22. Jarrar © 2015 22 How to use the Ontology? Ministry D Ministry C Transport Interior Health Ministry A Metadata Payment Server Portal Renew License Register Car Renew Passport Register New born Copy of Birth Certificate Name: Name: Name: ccc Xxxxxxxx Xxxxxxxx Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa Vvvv bbbbb Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa Interior Health Ministry B Transport Message3Message2Message1 Message4 Ontology The (naming, meaning, data structure) in all exchanged messages commit to the Ontology
  23. 23. Jarrar © 2015 23 Entity Server Address Server Database of Databases Service Repository Classification codes Entity mappings GIS-enabled Addresses Metadata about all state DBs Business Processes, AsIs-ToBe, WSDL, UDDI CommitTo Palestinian Interoperability Framework (Zinnar) Semantic & Organizational Interoperability are (Realized in 5 Servers) http//:zinnar.pna.ps Technical Interoperability e-Government Service Bus (Service-Oriented Architecture) X-Road Tech Standards SOAP, WSDL, UTF-8… ‫سجل‬ ‫العناوين‬ ‫سجل‬ ‫الخدمات‬ ‫البيانات‬ ‫قواعد‬ ‫سجل‬ ‫سجل‬ ‫الكينونات‬ Ontology ‫األنطولوجيا‬
  24. 24. Jarrar © 2015 24 Entity Server Address Server Database of Databases Service Repository Classification codes Entity mappings GIS-enabled Addresses Metadata about all state DBs Business Processes, AsIs-ToBe, WSDL, UDDI CommitTo Palestinian Interoperability Framework (Zinnar) Semantic & Organizational Interoperability are (Realized in 5 Servers) http//:zinnar.pna.ps Technical Interoperability e-Government Service Bus (Service-Oriented Architecture) X-Road Tech Standards SOAP, WSDL, UTF-8… ‫سجل‬ ‫العناوين‬ ‫سجل‬ ‫الخدمات‬ ‫البيانات‬ ‫قواعد‬ ‫سجل‬ ‫سجل‬ ‫الكينونات‬ Ontology ‫األنطولوجيا‬ Part of the Government Ontology  Legal Person Module
  25. 25. Jarrar © 2015 25 Entity Server Address Server Database of Databases Service Repository Classification codes Entity mappings GIS-enabled Addresses Metadata about all state DBs Business Processes, AsIs-ToBe, WSDL, UDDI CommitTo Palestinian Interoperability Framework (Zinnar) Semantic & Organizational Interoperability are (Realized in 5 Servers) http//:zinnar.pna.ps Technical Interoperability e-Government Service Bus (Service-Oriented Architecture) X-Road Tech Standards SOAP, WSDL, UTF-8… ‫سجل‬ ‫العناوين‬ ‫سجل‬ ‫الخدمات‬ ‫البيانات‬ ‫قواعد‬ ‫سجل‬ ‫سجل‬ ‫الكينونات‬ Ontology ‫األنطولوجيا‬ Database of Databases Meta data about each state databases
  26. 26. Jarrar © 2015 26 Entity Server Address Server Database of Databases Service Repository Classification codes Entity mappings GIS-enabled Addresses Metadata about all state DBs Business Processes, AsIs-ToBe, WSDL, UDDI CommitTo Palestinian Interoperability Framework (Zinnar) Semantic & Organizational Interoperability are (Realized in 5 Servers) http//:zinnar.pna.ps Technical Interoperability e-Government Service Bus (Service-Oriented Architecture) X-Road Tech Standards SOAP, WSDL, UTF-8… ‫سجل‬ ‫العناوين‬ ‫سجل‬ ‫الخدمات‬ ‫البيانات‬ ‫قواعد‬ ‫سجل‬ ‫سجل‬ ‫الكينونات‬ Ontology ‫األنطولوجيا‬ Lookups/ classification codes Agreed and Standardized and published in the Entity Server
  27. 27. Jarrar © 2015 27 Entity Server Address Server Database of Databases Service Repository Classification codes Entity mappings GIS-enabled Addresses Metadata about all state DBs Business Processes, AsIs-ToBe, WSDL, UDDI CommitTo Palestinian Interoperability Framework (Zinnar) Semantic & Organizational Interoperability are (Realized in 5 Servers) http//:zinnar.pna.ps Technical Interoperability e-Government Service Bus (Service-Oriented Architecture) X-Road Tech Standards SOAP, WSDL, UTF-8… ‫سجل‬ ‫العناوين‬ ‫سجل‬ ‫الخدمات‬ ‫البيانات‬ ‫قواعد‬ ‫سجل‬ ‫سجل‬ ‫الكينونات‬ Ontology ‫األنطولوجيا‬ A server of all address (GIS enabled), Same address (for a person) is stored in all ministries
  28. 28. Jarrar © 2015 28 Entity Server Address Server Database of Databases Service Repository Classification codes Entity mappings GIS-enabled Addresses Metadata about all state DBs Business Processes, AsIs-ToBe, WSDL, UDDI CommitTo Palestinian Interoperability Framework (Zinnar) Semantic & Organizational Interoperability are (Realized in 5 Servers) http//:zinnar.pna.ps Technical Interoperability e-Government Service Bus (Service-Oriented Architecture) X-Road Tech Standards SOAP, WSDL, UTF-8… ‫سجل‬ ‫العناوين‬ ‫سجل‬ ‫الخدمات‬ ‫البيانات‬ ‫قواعد‬ ‫سجل‬ ‫سجل‬ ‫الكينونات‬ Ontology ‫األنطولوجيا‬ Repository of public serv Metadata, AsIS, ToBe, e
  29. 29. Jarrar © 2015 29 Entity Server Address Server Database of Databases Service Repository Classification codes Entity mappings GIS-enabled Addresses Metadata about all state DBs Business Processes, AsIs-ToBe, WSDL, UDDI CommitTo Palestinian Interoperability Framework (Zinnar) Semantic & Organizational Interoperability are (Realized in 5 Servers) http//:zinnar.pna.ps Technical Interoperability e-Government Service Bus (Service-Oriented Architecture) X-Road Tech Standards SOAP, WSDL, UTF-8… ‫سجل‬ ‫العناوين‬ ‫سجل‬ ‫الخدمات‬ ‫البيانات‬ ‫قواعد‬ ‫سجل‬ ‫سجل‬ ‫الكينونات‬ Ontology ‫األنطولوجيا‬
  30. 30. Jarrar © 2015 30
  31. 31. Jarrar © 2015 31
  32. 32. Jarrar © 2015 32 Outline Part 1: What is e-government Part 2: E-government Frameworks Part 3: Introduction to Zinnar Part 4: Zinnar in Details Part 5: Zinnar Organization and Committees Keywords:e-Government, electronic services, government-to-government, government-to-business, government-to-citizen, E-government Frameworks, Interoperability Framework, Zinnar, Ontology, The Entity Server, Data Messages, Demo, The address server, Service, Repository, Ontology-based Service , Governance, Government Ontology
  33. 33. Jarrar © 2015 33 Government Ontology: Why do we need it? E D C B A • Why do we really need a “Framework” to agree on the naming, meaning, structure of the data, …? • Can’t we simply agree on all of this “ad-hoc”, without a framework or ontology? F Suppose • A governmental agency A provides a certain service to agency B. • The developers from agency B must understand/(agree with the developers from agency A) on the naming, meaning, structure of the data, business rules, … This must be done for all other agencies that want to consume certain services from A.
  34. 34. Jarrar © 2015 34 Government Ontology: Why do we need it? A B C D E F Suppose B is the provider of the services … • Why do we really need a “Framework” to agree on the naming, meaning, structure of the data, …? • Can’t we simply agree on all of this “ad-hoc”, without a framework or ontology?
  35. 35. Jarrar © 2015 35 Government Ontology: Why do we need it? A B C D E F • Why do we really need a “Framework” to agree on the naming, meaning, structure of the data, …? • Can’t we simply agree on all of this “ad-hoc”, without a framework or ontology? Suppose C is the provider of the services …
  36. 36. Jarrar © 2015 36 Government Ontology: Why do we need it? A B C D E F  Building the Palestinian e-Government “ad-hoc” is not scalable. • Why do we really need a “Framework” to agree on the naming, meaning, structure of the data, …? • Can’t we simply agree on all of this “ad-hoc”, without a framework or ontology?
  37. 37. Jarrar © 2015 37 Government Ontology: Why do we need it?  Building the Palestinian e-Government “ad-hoc” is not scalable. A B E F C D Ontology  We need a framework (Ontology), such that: • The WSDL of a service “commits” to the Ontology. • The consumer of the service refers to the ontology to understand the meaning, structure and business rules pertaining to the data. • Why do we really need a “Framework” to agree on the naming, meaning, structure of the data, …? • Can’t we simply agree on all of this “ad-hoc”, without a framework or ontology?
  38. 38. Jarrar © 2015 38 e-Government (Data Messages) ######## ######## ######## ######## Transport Interior Health Ministry AMinistry BMinistry C Metadata Authentication Server Payment Server <Query><Query> Portal Renew License Register Car Renew Passport Register New born Copy of Birth Certificate Name: Name: Name: ccc Xxxxxxxx Xxxxxxxx Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa Vvvv bbbbb <Query> = = = = = = = = = = Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa  Ministry D Transport Interior Health  Servers interoperate among each other to exchange data messages (to implement an e-service), similar to exchanging papers between ministries in the real world.  A framework is needed allow this Interoperability between servers, taking into account the (Organizational, Technical, and Semantics) issues. Data Message <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"> <SOAP-ENV:Header> . . . <SOAP-ENV:Header> <SOAP-ENV:Body> . . . <Person> <PersonID>123456789</PersonID> <FName>Rula</FName> . . . <Nationality>PAL33</Nationality> . . . </SOAP-ENV:Body> Such codes should be standardized between the service provider and the consumer
  39. 39. Jarrar © 2015 39 How to use the Entity Server? Ministry D Ministry C Transport Interior Health Ministry A Metadata Payment Server Portal Renew License Register Car Renew Passport Register New born Copy of Birth Certificate Name: Name: Name: ccc Xxxxxxxx Xxxxxxxx Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa Vvvv bbbbb Aaa aaa aaa a aaaaa Bbbbb bbbb a bb aaa Interior Health Ministry B Transport Message3Message2Message1 Message4 Entity Server Using the same entity codes when transferring data between governmental agencies. All entities (codes, names, and mappings) appear in data messages should defined in the Entity Server.
  40. 40. Jarrar © 2015 40 How to use the Entity Server? • Governmental agencies cannot communicate without the Entity Server. • Service providers and consumers don’t have to change their internal databases, but when exchanging messages they have to use those shared entities. Entity Server NationalityCode NationalityName PSE ‫فلسطيني‬ . . . Code Name PAL ‫فلسطين‬ . . . Nationality ‫فالسطيني‬ . . . . . . <NationalityCode>PSE<NationalityCode/> . . . Agency A Agency B
  41. 41. Jarrar © 2015 41 Demo
  42. 42. Jarrar © 2015 42 The Entity Server
  43. 43. Jarrar © 2015 43 The Entity Server (example entity)
  44. 44. Jarrar © 2015 44 The Entity Server (mapping tables)
  45. 45. Jarrar © 2015 45 The Entity Server (Methodology) • For each Entity, we: – provide the classification in different formats: (Web service (XML), xls, sql, html). – provide Documentation that also serves as log/history document of the Entity. – make sure the developed standards cover tables used in different governmental agencies.
  46. 46. Jarrar © 2015 46 The Entity Server
  47. 47. Jarrar © 2015 47 The Entity Server (entity-identity mappings) In case same entities (e.g. people) are identified differently across organizations, exchanging data about such entities requires that their identities are mapped to each other For example: (Passportnumber1, Passportnumber2) of the same person, (IDNumber, Name-Bdate-BirthPlace) of the same person, (A.Platnumber, B.platenumber) of the same car; or (A.landnumber, B.landcode) of the same land. A mapping table should be built to link different identities of the same entity. Such entity-identity mappings are stored in the Entity server.
  48. 48. Jarrar © 2015 48 The address server
  49. 49. Jarrar © 2015 49 The address server: Why do we need it? Addressing info is not consistent across all governmental agencies • E.g., different agencies register different names/numbers for the same building/street/area/region. • In addition, how to know that ‘Beit Sahour Str’ is part of ‘Beit Sahour ’, and that ‘Beit Sahour ’ is part of ‘Bethlahem’. In order for different governmental agencies to interoperate, they must use the same address system. Street Beit Sahour St Street Shepherds Field Street Karkafe Street agency A agency B agency C Currently: citizens have different address cross ministries; ministries cannot register full address; different spellings of towns and streets; ministries cannot send official letters to citizens, etc.
  50. 50. Jarrar © 2015 50 The Address Server
  51. 51. Jarrar © 2015 51 The Address Server
  52. 52. Jarrar © 2015 52 Database of State Databases
  53. 53. Jarrar © 2015 53 Database of State Databases
  54. 54. Jarrar © 2015 54 Database of State Databases
  55. 55. Jarrar © 2015 55 Service Repository
  56. 56. Jarrar © 2015 56 Service Repository • Metadata about e-governmental services will be collected and kept in a repository of services. • Such metadata includes specifications of: • Formal description of governmental services (including the AS- IS and TO-BE business processes models), • Web services (WSDL) , • Web service repository (UDDI).
  57. 57. Jarrar © 2015 57 Business Process modeling • There is typically a set of services that a ministry provides to citizens, to enterprises, and to other governmental institutions. • Such services (called business processes) for all ministries should be well defined (formal AS-IS and TO-BE models); or at least those services that need to be provided.
  58. 58. Jarrar © 2015 58 Service Repository: governmental Business Processes As-is process model Re-engineered process “To-be model”
  59. 59. Jarrar © 2015 59 Ontology-based Service Governance . . . . . . . . . <?xml version="1.0" encoding="UTF-8"?> <definitions xmlns="http://xmlsoap.org/wsdl/"> . . . <element name=“Citizen“> . . . <service name=“CitizenProfileService">. . .</service> </definitions> Citizen CitizenProfile Service ServiceSpecificationWSDLGovernmentOntology DatabaseofStateDatabases FirstName Registry (1) Registered Data FirstName, … . . . . . . Provided Services Citizen Profile Service, … Implements Maps to Commits to Commits to Business Process Models
  60. 60. Jarrar © 2015 60 Ontology-based Service Governance . . . . . . . . . <?xml version="1.0" encoding="UTF-8"?> <definitions xmlns="http://xmlsoap.org/wsdl/"> . . . <element name=“Citizen“> . . . <service name=“CitizenProfileService">. . .</service> </definitions> Citizen CitizenProfile Service ServiceSpecificationWSDLGovernmentOntology DatabaseofStateDatabases FirstName Registry (1) Registered Data FirstName, … . . . . . . Provided Services Citizen Profile Service, … Implements Maps to Commits to Commits to Business Process Models Government ontology describes not only the data but also the services (classification). Thus, not only the data in WSDL files are rooted and linked with concepts in the ontology but also the services names (web services) are also linked and rooted in the ontology In this way, as web services are sub processes in the ASIS and TOBEs, it implies a link between the business process and ontology.
  61. 61. Jarrar © 2015 61 The Government Ontology in more details
  62. 62. Jarrar © 2015 62 Ontology-based Service Governance The Government Ontology can be viewed as a framework (or a standard) that consists of the agreed-upon vocabulary (naming), meaning, structure and business rules pertaining to the data exchanged in e-Government services.
  63. 63. Jarrar © 2015 63 Zinnar – Palestinian Government Ontology Legal-Person Module
  64. 64. Jarrar © 2015 64 Government Ontology – What is it? The Government Ontology is a formal description of the terminology (concepts and their interrelationships) that are communicated in the Government domain.  so that all the terminology in the web services is mapped to (commits to) this ontology.
  65. 65. Jarrar © 2015 65 Government Ontology – How it was built? • The Government Ontology in Palestine was built smoothly with low cost. • Only two persons were involved, and it was delivered at a short time; • Few meetings with some domain experts were conducted. The way the ontology was engineered was effective, mainly, because:  The ontology was modularized into several modules,  The notion of gloss, to also informally describe concepts,  The use of ORM, to model and graphically represent the ontology.
  66. 66. Jarrar © 2015 66 Government Ontology – What is it? The Government Ontology is modularized into separate (but connected) modules. Such modules are: Legal Person, Address, Organization, Car, Land.
  67. 67. Jarrar © 2015 67 Government Ontology – How it was built? The Government Ontology is modularized into separate (but connected) modules. Such modules are: Legal Person, Address, Organization, Car, Land. Modularization is based on (Modularity criteria): 1. Subject-oriented 2. Purpose/Task-oriented 3. Stability Modules are: 1. Easier to reuse 2. Easier to build, maintain, and replace 3. Enable distributed development of modules 4. Enable the effective management and browsing
  68. 68. Jarrar © 2015 68 Zinnar – Palestinian Government Ontology Still more topics need to be covered
  69. 69. Jarrar © 2015 69 Government Ontology (Example) Each Module consists of three components: (1) ORM Diagram, (2) Glossary, (3) Business Rules. ORM Diagram Glossary Business Rules
  70. 70. Jarrar © 2015 70 Government Ontology (Example) Each Module consists of three components: (1) ORM Diagram, (2) Glossary, (3) Business Rules. ORM Diagram Glossary Business Rules 1- ORM Diagram
  71. 71. Jarrar © 2015 71 Government Ontology (Example) Each Module consists of three components: (1) ORM Diagram, (2) Glossary, (3) Business Rules. ORM Diagram Glossary Business Rules 2- Glossary
  72. 72. Jarrar © 2015 72 Government Ontology (Example) Each Module consists of three components: (1) ORM Diagram, (2) Glossary, (3) Business Rules. ORM Diagram Glossary Business Rules 3- Business Rules ‫سجلت‬ ‫إذا‬ ‫إال‬ ‫الربح‬ ‫بقصد‬ ‫عمل‬ ‫أي‬ ُ‫ا‬‫مع‬ ‫تتعاطى‬ ‫أن‬ ً‫ا‬‫شخص‬ ‫عشرين‬ ‫من‬ ‫أكثر‬ ‫تضم‬ ‫لمجموعة‬ ‫يجوز‬ ‫ال‬‫كشركة‬ ‫القانون‬ ‫بمقتضى‬ ‫محدودة‬ ‫مساهمة‬. ‫ا‬ ‫قيمة‬ ‫تقل‬ ‫وال‬ ‫القيمة‬ ‫متساوية‬ ‫أسهم‬ ‫إلى‬ ‫ويقسم‬ ،‫األردنية‬ ‫بالعملة‬ ‫يكون‬ ‫األسهمي‬ ‫المال‬ ‫رأس‬ ‫مقدار‬‫لسهم‬ ‫دنانير‬ ‫عشرة‬ ‫على‬ ‫تزيد‬ ‫وال‬ ‫واحد‬ ‫دينار‬ ‫عن‬ ‫االسمية‬.
  73. 73. Jarrar © 2015 73 Outline Part 1: What is e-government Part 2: E-government Frameworks Part 3: Introduction to Zinnar Part 4: Zinnar in Details Part 5: Zinnar Organization and Committees Keywords:e-Government, electronic services, government-to-government, government-to-business, government-to-citizen, E-government Frameworks, Interoperability Framework, Zinnar, Ontology, The Entity Server, Data Messages, Demo, The address server, Service, Repository, Ontology-based Service , Governance, Government Ontology
  74. 74. Jarrar © 2015 74 ‫بزنار؟‬ ‫االلتزام‬ ‫يعني‬ ‫ماذا‬ 1. ‫عند‬‫تبادل‬‫بيانات‬ ) ‫إلكترونيا‬‫او‬‫ورقيا‬ ( ‫مع‬‫مؤسسات‬‫حكومية‬‫او‬‫خاصة‬‫او‬‫دولية‬‫تلتزم‬‫المؤسسة‬ ‫المرسلة‬‫بالتسميات‬‫والتصنيفات‬‫واالنطولوجيا‬‫المقرة‬‫من‬‫قبل‬‫لجنة‬‫التبادل‬‫البيني‬ . 2. ‫عند‬‫تطوير‬‫او‬‫شراء‬‫برمجيات‬‫جديدة‬‫تلتزم‬‫المؤسسة‬‫المرسلة‬‫بالتسميات‬‫والتصنيفات‬‫والمواصف‬‫ات‬ ‫المقرة‬‫من‬‫قبل‬‫لجنة‬‫التبادل‬‫البيني‬ . 3. ‫عند‬‫إصدار‬‫خدمة‬‫ويب‬‫جديدة‬ ) ‫او‬‫تعديل‬‫خدمة‬‫موجودة‬ ( ‫تلتزم‬‫المؤسسة‬‫المصدرة‬‫بتسجيل‬‫هذه‬ ‫الخدمة‬‫حسب‬‫المواصفات‬‫المقرة‬‫من‬‫قبل‬‫لجنة‬‫التبادل‬‫البيني‬ . 4. ‫عند‬‫إستخدام‬‫خدمة‬‫ويب‬‫جديدة‬‫تلتزم‬‫المؤسسة‬‫المستخدمة‬‫بتسجيل‬‫هذا‬‫االستخدام‬‫حسب‬‫المواصفات‬ ‫المقرة‬‫من‬‫قبل‬‫لجنة‬‫التبادل‬‫البيني‬ . 5. ‫عند‬‫استحداث‬‫سجل‬‫او‬‫قاعدة‬‫بيانات‬‫جديدة‬ ) ‫او‬‫اجراء‬‫تعديل‬‫جوهري‬‫على‬‫سجل‬‫قائم‬ ( ‫تلتزم‬ ‫المؤسسة‬‫بتسجيل‬‫هدا‬‫السجل‬‫حسب‬‫المواصفات‬‫المقرة‬‫من‬‫قبل‬‫لجنة‬‫التبادل‬‫البيني‬ .
  75. 75. Jarrar © 2015 75 ‫الفلسطيني؟‬ ‫البيني‬ ‫التبادل‬ ‫لجنة‬ ‫مهمات‬ 1. ‫اصدار‬‫االطر‬‫الفنية‬‫والمفاهيمية‬‫والدارية‬‫التي‬‫تمكن‬‫المؤسسات‬‫الحكومية‬‫من‬‫تبادل‬‫البيانات‬‫والخدمات‬ . 2. ‫االدارة‬‫واالشراف‬‫على‬‫عمليات‬‫تبادل‬‫البيانات‬‫والخدمات‬‫بين‬‫المؤسسات‬‫الحكومية‬‫والمؤسسات‬‫الخاصة‬ ‫والدولية‬،‫واالشراف‬‫على‬‫استخدام‬‫هذه‬‫االطر‬‫وااللتزام‬‫بها‬ . 3. ‫اصدار‬‫التسميات‬‫والمواصفات‬‫المتعلقة‬‫بالبيانات‬‫والخدمات‬‫واالجراءات‬‫الحكومية‬ . 4. ‫االدارة‬‫واالشراف‬‫على‬‫سجل‬‫العناوين‬‫الفلسطيني‬‫ومتابعة‬‫استعماله‬‫من‬‫قبل‬‫جميع‬‫المؤسسات‬ . 5. ‫االدارة‬‫واالشراف‬‫على‬‫سجل‬‫سجالت‬‫البيانات‬‫الحكومية‬‫ومتابعة‬‫التزام‬‫المؤسسات‬‫بذلك‬ . 6. ‫االدارة‬‫واالشراف‬‫على‬‫سجل‬‫الخدمات‬‫واالجراءات‬‫الحكومية‬‫وتوثيقها‬‫وتطويرها‬‫بشكل‬‫دائم‬ . 7. ‫تحديد‬‫االحتياجات‬‫القانونية‬‫المتعلقة‬‫بتبادل‬‫البيانات‬‫والخدمات‬‫الحكومية‬ . 8. ‫نشر‬‫الوعي‬‫بين‬‫جميع‬‫المؤسسات‬‫الحكومية‬‫والخاصة‬‫بضرورة‬‫تبني‬‫زنار‬‫ومساعدتهم‬‫على‬‫ذلك‬ .
  76. 76. Jarrar © 2015 76 ‫تبني‬ ‫والبنوك‬ ‫والجامعات‬ ‫والبلديات‬ ‫الشركات‬ ‫على‬ ‫يجب‬ ‫هل‬ ‫زنار؟‬ ‫نعم‬،‫اذا‬‫ارادت‬‫تبادل‬‫بيانات‬‫مع‬‫مؤسسات‬‫حكومية‬ . ‫ال‬،‫ولكن‬‫مستحسن‬،‫اذا‬‫ارادت‬‫تبادل‬‫بيانات‬‫فيما‬‫بينها‬ . ‫اذا‬‫ارادت‬‫الشركات‬‫والبلديات‬‫والجامعات‬‫والبنوك‬‫وشركات‬‫التأمين‬‫و‬‫اللمستشفيات‬ ).... ‫(وغيرها‬ ‫مواصفات‬‫وتسميات‬‫معينة‬،‫ستكون‬‫لجنة‬‫زنار‬‫على‬‫استعداد‬‫لتنظيم‬‫ذلك‬ .
  77. 77. Jarrar © 2015 77 ‫زنار؟‬ ‫من‬ ‫المواطن‬ ‫يستفيد‬ ‫كيف‬ ‫إستفادة‬‫غير‬‫مباشرة‬ : ‫بدل‬‫من‬‫التنقل‬‫بين‬‫المؤسسات‬‫الحكومية‬‫لتنفيذ‬‫معاملة‬،‫تسطيع‬‫المؤسسات‬‫الملتزمة‬‫بزنار‬‫االتصال‬‫ف‬‫يما‬ ‫بينها‬‫آليا‬‫واالستعالم‬‫عن‬‫اي‬‫معلومة‬ .
  78. 78. Jarrar © 2015 78 ‫الوطنية‬ ‫اللجنة‬‫الدائمة‬‫البيني‬ ‫للتبادل‬(‫زنار‬ ‫لجنة‬) • ‫نصر‬ ‫رانية‬‫االتصاالت‬ ‫وزارة‬ ، • ‫الوحيدي‬ ‫هدى‬‫وزارة‬ ،‫العدل‬ • ‫كامل‬ ‫بالل‬‫اإلقتصاد‬ ‫وزارة‬ ،‫الوطني‬ • ‫عليان‬ ‫زياد‬‫األمانة‬ ،‫الوزراء‬ ‫لمجلس‬ ‫العامة‬ • ‫حوشية‬ ‫أميمة‬‫ديوان‬ ،‫الرئاسة‬ • ‫العايدي‬ ‫سماح‬‫المواصفات‬ ،‫والمقاييس‬ • ‫عماد‬‫ابو‬‫خديجة‬‫وزارة‬ ،‫االجتماعية‬ ‫الشؤون‬ • ‫العطاونة‬ ‫يحي‬‫العمل‬ ‫وزارة‬ ، • ‫جرادات‬ ‫شادي‬‫األرشف‬ ،‫الوطني‬ • ‫حرب‬ ‫أمجد‬‫الفلسطيني‬ ‫االحصاء‬ ، • ‫مصطفى‬‫جرار‬‫بيرزيت‬ ‫جامعة‬ ، • ‫جمال‬‫شنب‬ ‫أبو‬‫الموظفين‬ ‫ديوان‬ ، • ‫التميمي‬ ‫محمد‬‫الداخلية‬ ‫وزارة‬ ، • ‫عمارنة‬ ‫سليمان‬‫المالية‬ ‫وزارة‬ ، • ‫الحلو‬ ‫علي‬‫وزارة‬ ،‫الصحة‬ ‫جاسم‬،‫الريماوي‬‫والمواصالت‬ ‫النقل‬ ‫وزارة‬ • ‫جبر‬ ‫أنور‬‫النقد‬ ‫سلطة‬ ، ‫االعضاء‬ ‫رقم‬ ‫الوزراء‬ ‫مجلس‬ ‫من‬ ‫بقرار‬ ‫إنبثقت‬((‫بتاريخ‬((، ‫الفلسطيني‬ ‫البيني‬ ‫التبادل‬ ‫إطار‬ ‫إدارة‬ ‫و‬ ‫لتطوير‬(‫زنار‬(‫االلكترون‬ ‫للحكومة‬‫ية‬
  79. 79. Jarrar © 2015 79 ‫عن‬ ‫المنبثقة‬ ‫العمل‬ ‫فرق‬‫للتبادل‬ ‫الدائمة‬ ‫الوطنية‬ ‫اللجنة‬ ‫البيني‬ ‫مأسسة‬ ‫فريق‬‫عمل‬‫اللجنة‬ ‫الحكومية‬ ‫البيانات‬ ‫وتوصيف‬ ‫تسمية‬ ‫فريق‬ e-Gov ontology and entity servers ‫الحكومية‬ ‫السجالت‬ ‫سجل‬ ‫فريق‬ Database of State Databases ‫الخدمات‬ ‫فريق‬‫وتبادل‬ ‫الحكومية‬‫البيانات‬ Web services and business processes ‫القانونية‬ ‫التهيئة‬ ‫فريق‬ ‫الحكومي‬ ‫العناوين‬ ‫سجل‬ ‫فريق‬ GIS-enabled Address Server

×