CHET AUSTIN TEEN
Kennesaw State University
Instructor John Roland
June 2-6, 2014
Leaders need to realize the importance of
knowing and understanding the people
they want to lead.
Why is it important for leaders to
remember the names of people they want
What would you like to know about each
Leadership lessons from the
Agenda for Day 4
Public Speaking Skills
THE WHOLE PERSON
What are the
Strengths of Character
that make up the
Lions Lion- This personality likes to lead. The lion is good at
making decisions and is very goal-oriented. They
enjoy challenges, difficult assignments, and
opportunity for advancement. Because lions are
thinking of the goal, they can step on people to
reach it. Lions can be very aggressive and
competitive. Lions must learn not to be too bossy or
to take charge in other’s affairs.
Strength: Goal-oriented, strong, direct
Weakness: Argumentative, too dictatorial
Limitation: Doesn’t understand that directness can
hurt others, hard time expressing grace
Beavers Beaver- Organized. Beavers think that there is a
right way to do everything and they want to do it
exact that way. Beaver personalities are very
creative. They desire to solve everything. Desire to
take their time and do it right. Beavers do not like
sudden changes. They need reassurance.
Strength: High standards, order, respect
Weakness: Unrealistic expectations of self & others,
Limitation: Seeing the optimistic side of things,
Golden Retriever- Good at making friends. Very
loyal. Retriever personalities do not like big
changes. They look for security. Can be very
sensitive. Very caring. Has deep relationships, but
usually only a couple of close friends. Wants to be
loved by everyone. Looks for appreciation. Works
best in a limited situation with a steady work
Strength: Accommodating, calm, affirming
Weakness: Indecisive, indifferent, unable to express
emotional, too soft on other people
Limitation: Seeing the need to be more assertive,
holding others accountable
Otter- Otters are very social creature. Otter
personalities love people. They enjoys being
popular and influencing and motivating others.
Otter can sometimes be hurt when people do
not like them. Otter personalities usually have lots
of friends, but not deep relationships. They love
to goof-off. (They are notorious for messy
rooms.) Otters like to hurry and finish jobs. (Jobs
are not often done well.) The otter personality is
like Tigger in Winnie The Pooh.
Strength: People person, open, positive
Weakness: Talks too much, too permissive
Limitation: Remembering past commitments,
follow through with discipline
How to about leadership . . .
relating to our personality
Chick-fil-A S.E.R.V.E. Leadership
“Those who want to become great (leaders) must be
willing to become servants.” Years ago, Chick-fil-A built
their leadership competency model around the word
SERVE, because they believe that great leaders…
S ee the future
E ngage and develop others
R einvent continuously
V alue results and relationships
E mbody the values
Chick-fil-A: Fast Company article
The main idea of "servant leadership,"
says Cathy, is that leaders serve the staff.
Managers treat their employees how they want
those employees, in turn, to treat customers. "If
we have to keep telling people what to do, it
means we're not modeling the behavior
ourselves," says Cathy. "If we're living it every
day, we don't need to talk about it."
Mindmap your FAVORITE childhood
experience describing your senses
Mindmap your FAVORITE
KEY element of public speaking is
you must KNOW what you are
Great inspirational speech with
3 main points by Steve Jobs
Start with a proper
GREETING to the
judges and audience
ORGANIZE your speech into
three basic parts
Attractive - INTRODUCTION
Meaningful - MAIN SPEECH
Clear & Crisp - CONCLUSION
MAKE the introduction BRIEF but
OPEN your speech with any
one of the four techniques :
Humor ( HUMOR is little difficult to
deliver ; unless you are good at telling
jokes, DON’T try this technique )
MAKE NO more than THREE major
points in a three minutes speech
STRUCTURE the points as under
a) MAKE a single & clear
statement of your point
b) ELABORATE the point in few
c) Give one or two examples to
support the point (sequence may
BALANCE the points to consider
all aspects of situation.
EMPHASIZE your arguments but
don’t show bias.
MOVE from one point to another -
LOGICALLY & SMOOTHLY
END with a word of thanks.
AVOID grammatical faults
USE correct pronunciation
USE the right word as far as
possible ( You should have /
develop a good vocabulary to
do this )
PREFER simple sentences. Similarly
prefer direct speech (active
voice) to reported speech
CITE specific example instead of
CREATE word pictures
Example - say : “My friend Ram”,
instead of “a friend”
Say : “It is hard as maths to me” ,
not weakly “it is hard”
USE pauses appropriately
(when you make an important /
major point - it will sink into the
minds of your audience well)
Putting on an unnatural / foreign
Use of big words to show off
jargon, slang & cliches
TAKE a good look at the
audience, judges and the
arrangements while you are
waiting for your turn to speak.
WALK at your normal pace to the
dais / speaker podium when
called to speak
STAND erect, but not stiff
LOOK at judges, audience and
take a deep breath.
SMILE at the most friendly face
(pretty / handsome one) you can
see in the audience - if you
prefer ! Now begin speaking.
KEEP your voice at a level that
suits the size of the audience and
the hall / room
SPEAK at your natural speed (like
when you talk to your friends or at
LOOK at different sections of the
audience once in a while.
(Don’t stare at someone or a
particular object in the room)
ALLOW your hands the natural
gestures they are used to, while
After you finish your speech
pause briefly, take a couple of
steps back and then RETURN to
What did you LEARN today from KSU
What did they do well?
How does this relate to you?
How can they IMPROVE what they are
How will you APPLY this to your life?
10 things young leaders need to
succeed by Dan Rockwell
High personal standards. Low standards lead to mediocrity.
Clarity regarding challenges. Making it easy, when its difficult, frustrates and disappoints.
Ability to transition through disappointment and frustration to positive action.
Real, meaningful responsibility. Young leaders don’t realize you’re putting political capital on the
line for them, when you give them authority. Do it anyway. Let them do things where failure
Environments where it’s safe to try and learn.
Behavioral solutions to leadership failures.
A “one of,” not, “one above,” attitude.
Responsibility, not entitlement.
Experienced leaders who believe in them.
Affirmation and constant feedback. Encourage them to evaluate and give feedback on their
Bonus: Young leaders need mentors, not meddlers.
Review of the Day
Goals met for the day?
3 Goals for tomorrow?