NOW! Software solutions for the EV charging networks

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This presentation gives an overview of the NOW! EV charging network operation platform.

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NOW! Software solutions for the EV charging networks

  1. 1. EV  CHARGING   PLATFORM   Service  Plan      
  2. 2. TURNKEY   SOLUTION:   NOW!  Innova<ons  offers  cloud-­‐based   soGware  as  a  service  for  EV  charging   networks  with  everything  you  need,   including:     SoGware   as  a  Service   •  feature  rich  mobility  service  management   so6ware     •  ini8al  set-­‐up  and  customiza8on   •  cloud-­‐based  hos8ng   •  so6ware  support  and  maintenance      
  3. 3. Quick  Overview   of  the  So6ware   Pla@orm  
  4. 4. NOW!   INNOVATIONS:     EV  CHARGING   PLATFORM   ASSETS   CUSTOMERS   BUSINESS   LOGIC   UI  +  SERVICE   DESIGN  
  5. 5. ASSET   MANAGEMENT   ZONES  AND  SPACES   Define  the  hierarchy  of  your  assets  using  zones  and  spaces.  Zone  can  be  for   example  a  region  of  the  country,  city  district,  street,  or  even  one  space.   Space  can  be  a  specific  parking  space,  EV  charger  or  even  a  rental  point/car.       ID-­‐TAGS           Each  asset  may  have  its  own  easily  recognizable  ID-­‐tag,  like  QR-­‐code  or   NFC-­‐tag  to  make  it  easier  for  the  user  to  iden8fy  the  charger.  NOW!  mobile   app  recognizes  the  asset  by  asset  ID,  QR-­‐code,  NFC-­‐tag  or  even  by  the  GPS-­‐ coordinate  and  the  user  can  start  the  service  immediately.         GEO-­‐DATA  AND  MAP Develop  your  own  hierarchy  of  geo-­‐data  or  use  already  exis8ng  ones  to   configure  the  basis  for  the  asset  management.  Provide  live-­‐maps  for  the   users  in  self-­‐service  portal  or  3rd  party  apps  using  live  KML-­‐feed.      
  6. 6. USAGE  OF  GEO-­‐DATA   Moscow  Parking  Areas   Heat  map  of    Quick  Charger  Usage  
  7. 7. CUSTOMER   RELATIONSHIP   MANAGEMENT   CUSTOMER  CLASSES   Customer  class  defines  customer  profile  or  type.  With  simple  steps  you  can   set  up  various  customer  classes  to  enable  different  business  rules  that   impact  the  registra8on  process,  billing  rules,  tariffs  applied,  credit   processing,  payment  channels  etc.     ACCOUNT  MANAGEMENT   Customer  accounts  func8onality  allows  you  to  keep  an  eye  of  all  customer-­‐ related  informa8on  from  account  seWngs,  customer  ID-­‐tools  (mobile   phones,  ID-­‐cards),  business  rules,  transac8on  history,  permits,  fines,   support  8ckets,  etc.     CUSTOMER  SUPPORT   In  order  to  provide  an  excellent  customer  service  never  loose  track  of  the   customers’  needs  and  requests.  All  customer  issues  are  related  to  specific   accounts.  You  can  instantly  communicate  with  customers  using  SMS   service  or  e-­‐mails.    
  8. 8. SCREENSHOTS   Account  details   Account  list  
  9. 9. BUSINESS  LOGIC   MOBILE  WALLETS   Once  a  customer  has  set  up  the  account  it  includes  a  personal  mobile   wallet  connected  to  the  preferred  payment  channel.       DYNAMIC  TARIFFS   Tariff  tools  allow  defining  unit  based  prices  and  apply  dynamic  rates  based   on  8mes  or  loca8on  policies.       PRICING  PACKAGES   You  can  combine  tariffs  into  pricing  packages  and  add  customer  or  ID-­‐tools   based  pricing  rules.  
  10. 10. BUSINESS  LOGIC   BILLING   Depending  on  your  business  logic  the  client  accounts  can  be  pre-­‐paid,   post-­‐paid  or  based  on  a  pay-­‐as-­‐you-­‐go  principle.     In  addi8on  you  can  offer  coupons,  permits  and  single  8ckets.       CREDIT  CONTROL   Automa8c  rou8ne  processes  help  you  monitor  and  enhance  the  credit   behaviour  of  your  customers.  If  necessary  you  can  offer  refunds  and  issue   credit  notes/invoices  to  customers.  Automa8c  import  of  bank  statements   helps  tracking  the  account  balances.     PAYMENT  CHANNELS   Based  on  the  business  logic  we  can  support  debit  and  credit  card   payments,  bank/wire  transfers),  Paypal  etc.  
  11. 11. SCREENSHOTS   Various  rates  applied  to  specific  zone   Dynamic  tariffs  
  12. 12. USER   INTERFACES   CUSTOMER  PORTAL   Customer  portal  gives  the  overview  of  transac8on  history,  invoices,  ID-­‐ tools,  subscrip8on  packages,  account  seWngs  etc.     MOBILE  INTERFACE   With  mobile  phone  customers  can  subscribe  to  the  service,  see  the   charging  network  map,  start  and  stop  their  parking  and  charging  sessions   and  see  the  account  balance.     ID-­‐TAGS   We  also  support  mul8ple  ID-­‐tags  for  transac8on  ini8a8on,  e.g.  RFID-­‐cards,   NFC-­‐tags,  license  plates,  apps,  etc.  
  13. 13. SERVICE  DESIGN   REPORTS   You  can  tweak  and  develop  your  business  logic  with  a  number  of  different   repor8ng  tools  delivering  graphic  reports,  tables  and  CSV  export-­‐files.     API-­‐CONNECTIONS   Using  industry  standard  open  protocols  we  can  link  the  Pla@orm  with   various  hardware  providers  and  3rd  party  services.     LOCALIZATION  AND  CUSTOMIZATION   NOW!  Pla@orm  supports  a  number  of  languages  already.     Each  service  provider  can  have  its  own  visual  iden8ty  on  all  interfaces.    
  14. 14. SCREENSHOTS   Log  in  page  to  customer  portal   Charging  page  of  mobile  app  
  15. 15. NOW!  PLATFORM:  SUMMARY  
  16. 16. NOW!  EV   CHARGING   PLATFORM  IN  EV   ECOSYSTEM   Charging   point   owner   ICT  solu<on   provider   Roaming   service   provider   Charging   point  OEM   E-­‐Mobility   service   provider   Financial   services   Customer   Charging   network   operator   Electricity   provider   Add-­‐on   services   EV  OEM  
  17. 17. SINGLE  NETWORK  OR  ROAMING  –  ALL  INCLUDED   •  NOW!  Pla@orm  supports  mul8ple   partners  with  different  roles   •  Customers  can  use  services  from   any  partner   •  Built-­‐in  clearing  func8onality   •  Open  protocols  and  API  support   for  integra8ons  
  18. 18. NOW!     Service  Plan  
  19. 19. QUICK  LAUNCH   SET-­‐UP  SERVICE     •  Customiza8on  of  the  customer  portal   •  Customiza8on  of  the  mobile  app  for  Android  and  iOS  pla@orm   •  Customiza8on  of  invoices  and  receipts   •  Integra8ons  with  charger  OEM  back-­‐ends  (based  on  OCPP   protocol)   •  Integra8ons  with  chosen  payment  gateways   •  Integra8on  with  SMS  gateway   •  Ini8al  set-­‐up  of  loca8ons,  chargers     •  Configura8on  of  business  logic  
  20. 20. ALWAYS  HERE   FOR  YOU!   SOFTWARE  SERVICE     •  Cloud-­‐based  hos8ng  of  the  so6ware   •  Updates  of  the  so6ware   •  Maintenance  of  the  so6ware   •  So6ware  support   •  Help  to  configure  and  modify  the  service  
  21. 21. Why  choose   NOW!  EV   Charging     Pla@orm  
  22. 22. WHY  NOW!   INNOVATIONS’   SOLUTION?   Ready-­‐made     solu<on   Out-­‐of-­‐the-­‐box  solu<on     Minimal  8me-­‐to-­‐market   Cloud-­‐based  solu8on  or  hosted  by  the  client     Extensive  API  tested  and   working   Readily-­‐available  extensive  API  support  for  various   services   Catering  to  thousands  of  drivers  around  the  world    
  23. 23. WHY  NOW!   INNOVATION’S   SOLUTION?   SoGware-­‐as-­‐a-­‐Service   SaaS  model   This  model  reduces  ini8al  investments  to  a  bare   minimum  only  reques8ng  a  reasonable  price  to   We  offer  EV  charging  network  management  solu8on   on  a  So6ware  as  a  Service  model.  This  allows  to:    saves  costs  of  R&D,  maintenance  and  support.   Pay  as  you  grow   localize  and  customize  the  service. White  label  op<on     We  also  provide  NOW!  Pla@orm  as  a  white-­‐label   solu8on  fully  skinned  to  Service  Operator’s  needs.    
  24. 24. SUPPORTING  LARGEST  QUICK  CHARGING  NETWORKS  IN  EUROPE   ELMO  network,  165  quick  chargers   FASTNED,  ca  200  quick  chargers  
  25. 25. GROWING  LIST  OF  INDUSTRY  PARTNERSHIPS   Partnerships  with  OEMs  and  solu8on  providers   Working  with  interoperability  pla@orms   Photo  by  jonlclark,  Flickr  
  26. 26. Thank  you!   JARMO  TUISK   Director,  electric  mobility  solu8ons   Mob:    +372  52  01443   Office:  +372  6  023  046   Skype:  jarmotuisk   jarmo.tuisk@nowinnova8ons.com   www.nowinnova8ons.com    

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