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Enterprise Social Learning

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A quick look at some of the driving factors behind social learning in the networked enterprise. Inspired by my colleagues at the Internet Time Alliance.

Published in: Business, Education, Technology

Enterprise Social Learning

  1. 1. Social Learning in the enterprise Harold Jarche www.jarche.com Internet Time Alliance Sunday, 03January, 2010 1
  2. 2. McLuhan’s Laws of Media Every new medium simultaneously Enhances, Obsolesces, Reverses & Retrieves some previous media Enhance Retrieve Medium Reverse Obsolesce Sunday, 03January, 2010 2
  3. 3. The Internet: A Network of Networks Sunday, 03January, 2010 3
  4. 4. Retrieval of Socrates (Dialog & Guidance ) Obsolescence of Plato (Knowledge Transfer) Source: Charles Jennings Sunday, 03January, 2010 4
  5. 5. Work: Artisans - Hierarchies - Networks ~19th C +/- 20th C 21st C Source: Jay Cross Sunday, 03January, 2010 5
  6. 6. Frederick Winslow Taylor Scientific Management (1911) Functional Management Standard Methods Enforced Adoption Sunday, 03January, 2010 6
  7. 7. Hyperlinks subvert Hierarchies* Organizational Hierarchies Networks Distributed Unlimited Work Social Information Media *Cluetrain Manifesto (1999) Sunday, 03January, 2010 7
  8. 8. Wirearchy: Working in Networks a dynamic two-way flow of power and authority, based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology - Jon Husband Sunday, 03January, 2010 8
  9. 9. In the long history of humankind (and animal kind, too) those who learned to collaborate and improvise most effectively have prevailed. – Charles Darwin Sunday, 03January, 2010 9
  10. 10. Learning in the Collaborative Enterprise INFORMAL & SOCIAL Organizational IOL – Intra-Organizational Learning IOL GDL – Group Directed Learning ASL – Accidental & Serendipitous Group GDL Learning PDL – Personal Directed Learning Individual ASL PDL FSL FORMAL Self- FSL – Formal Structured Learning Undirected Directed Directed Source: Jane Hart Sunday, 03January, 2010 10
  11. 11. Networks + Trust enable Social Learning Source: Clark Quinn Sunday, 03January, 2010 11
  12. 12. Social Learning Text getting things done in Networks Sunday, 03January, 2010 12
  13. 13. Inspired by my colleagues at Internet Time Alliance Jay Cross Jane Hart Jon Husband Harold Jarche Charles Jennings Clark Quinn Sunday, 03January, 2010 13

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