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VoIP Innovations Keynote: It’s all about the services: Programmable Telecoms in the Enterprise


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TADSummit VoIP Innovations Keynote: It’s all about the services: Programmable Telecoms in the Enterprise
David Walsh, VoIP Innovations

VoIP Innovations offers a business class wholesale VoIP network. Through an extensive network of ITSPs (Internet Telephony Service Providers) and MSPs (Managed Service Providers), they deliver programmable telecom services to enterprises large and small. They recently announced the acquisition of Apidaze, which extends their offer into enterprise CPaaS! Any service should be configurable by a customer to their business need, either through a web-page or a machine readable web-page (also know as an API). Enterprises want solutions to business problems, they generally buy services that help them solve problems, those services get customized, and through APIs adapted and embedded into business operations. Its a staircase of commitment, solving a business problem with a solution that gets better adapted to their business needs. See the future of CPaaS with VoIP Innovations and Apidaze.

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VoIP Innovations Keynote: It’s all about the services: Programmable Telecoms in the Enterprise

  1. 1. With our network and programmable services, you
 can deliver the best VoIP solutions. David Walsh TADS Lisbon 2017
  2. 2. “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change” Darwin
  3. 3. Never heard of Voip Innovations? 1 We have hundreds of thousands of active numbers in over 8,500 rates centers in 60 countries. 2 3 4 We provide service to over 2,000 CSPs and MSPs Fully Automated API Driven DID orchestration platform that makes purchasing numbers easier than ever. Highly skilled team and highly profitable 4
  4. 4. 01 02 0304 Strong Network Built For CPaaS –Distribution and Channel is Key 5 Our BackOffice Customers have a wealth of vital information within their BackOffice account. On top of the metrics, they can build and manage custom rate decks online, choose their own carrier, and even use a DID wizard to set rules that automatically re-order DIDs to stock a personal inventory. Showroom We have developed and partnered to bring you a suite of add-on tools that help customers manage their businesses. These tools and services include IVR, Hosted Billing, Fraud Detection, and an End User Portal. Our Customers For over 10 years we’ve been proudly serving over 2,000 MSPs and ITSPs, who each have thousands of end users and are interconnected with multiple tier one carriers. VIU VoIP Innovations University is a hub of information designed to help customers use the BackOffice to its fullest potential. Customers can access video tutorials, eBooks, and plenty of other valuable information.
  5. 5. How We’re Creating the Future of Communications In September 2017 we acquired the programmable communications API platform technology developed by the French-based company, Apidaze. This acquisition launched us into the Communications Platform as a Service (CPaaS) industry and made all of our services programmable. We will leverage Voice, Rest APIs, WebRTC SDK and SMS features to empower customers to easily create their own communications apps. We are the first wholesale provider to offer white label programmable network APIs and are building the future of communications. Our customers now have the tools to create custom network-based applications and integrations that are unique to their specific business processes. These custom apps and services will be easily built and quickly scaled allowing more value and revenue creation for our customers. Cutting-Edge Technology… 6
  6. 6. SERVICE DIFFERENTIATORS VoIP Network + Programmable Telco + Showroom = a new kind of provider that the market has not seen. First wholesale provider to offer white label programmable network APIs and WebRTC with the ability to sell apps via a Showroom to the VoIP Innovations customer base. Transparency gives customers the options to choose the underlying carrier that fits their unique needs while staying within an attractive price point. No other provider can offer this level of transparency. Programmable services, combined with an award-winning wholesale network and automated telephone number orchestration platform provides the ability to provide an alternative solution. An advanced and agile Store Front Platform that reduces the amount of time it takes customers to bring new and innovative products to market.
  7. 7. CPaaS- Programmable Services VI Services Showroom 1 2 3 Our wholesale VoIP network was built in a robust BackOffice platform. Customers can customize their widget dashboards to effortlessly manage numbers, inbound/outbound calling and E911 services. VI Services We are the first wholesale VoIP provider to deliver white label programmable network APIs that allow customers to easily build many different types of communications services. CPaaS-Programmable Services We’ve built a dynamic Showroom that displays an ever- expanding portfolio of niche services using our CpaaS layers or others. Showroom Our Three-Tiered Approach
  8. 8. VI Services Overview ■ We use technology to provide you choice, automation, and control to save you time and money. Our BackOffice lets you effortlessly manage your services through customizable widget dashboards. Not only are you in full control how you see your data, but you can always expect a high level of transparency on carriers, tier pricing and grouping, and overall number orchestration. ■ Our services offering includes: ‒ Numbers (Inbound Calling) ‒ Outbound Calling ‒ E911 ‒ Fraud Detection ‒ Hosted Billing ‒ End User Portal
  9. 9. CPaaS-Programmable Service Matrix Features VI+Apidaze XML Scripting API x Voice x SMS x Chat x Video x WebRTC x Account management x Transparent Carrier Number Provisinoing x White Label Back-office x White Label Billing x
  10. 10. Choose Pre-Built Services from our Showroom ■ Our Showroom is an ever-expanding portfolio of applications and services that are pre-built and ready to be used. These services leverage our VoIP network and most of them were built using our Programmable Services Platform. If you don’t have the resources to develop your own services, and you don’t see the perfect solution in our Showroom, we are more than happy to work with you to help build the exact service you need. Some examples services in our Showroom are show below. We will soon be adding additional services such as: ■ Phaxio ■ Phonism ■ TEN DIGIT Companies like these are leveraging our Showroom as the typical Marketplace, but with revenue sharing advantages.
  11. 11. Our Accomplishments 12 ■ Awards ‒ Inc. 5000 (2012, 2013, 2014, 2015, 2016, 2017) ‒ Channel Vision Visionary Spotlight Award (2016, 2017) ‒ TMC Customer Experience Innovations Award (2016) ‒ TMC Communications Solutions Product of the Year (2015, 2016) ‒ Pittsburgh Fastest Growing Companies (2012, 2013, 2014, 2015, 2016, 2017) ‒ Pennsylvania Best Places to Work (2012, 2013, 2014, 2015, 2016) ‒ Pittsburgh Best Places to Work (2012, 2013, 2014, 2015, 2016)
  12. 12. Our Global Presence Austin Office 701 Brazos, Suite 1619 Austin, TX 78701 Phoenix Office 4700 S Mill Ave, Suite 8 Tempe AZ 85282 Pittsburgh Office 8 Penn Center West, Suite 101 Pittsburgh, PA 15276 European Office 5 Parvis Alan Turing, 75013 Paris, France 13
  13. 13. OUR EMAIL OUR PHONE (480) 889-7580 OUR WEBSITE Obigado! David Walsh Q&A