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Building realtime APIs at Liveperson. Carnival of the Creators

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Building realtime APIs at Liveperson, Eitan Yarden, Architect, Liveperson. Presented in the Carnival of the Creators at TADSummit 15-16 November 2016, Lisbon.

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Building realtime APIs at Liveperson. Carnival of the Creators

  1. 1. Messaging APIs at Liveperson Eitan Yarden | Architect
  2. 2. 2 About LivePerson
  3. 3. 18,000 Customers Around the Globe 18,000 Customers Around the Globe Technology Retails Travel Telecoms Utilities Banking
  4. 4. Async Messaging
  5. 5. Click to edit Master title style The Consumer has Moved On
  6. 6. 6 Consumer Behaviour
  7. 7. APIs First
  8. 8. Consumer App LivePerson Service Agent App
  9. 9. Mobile Browser Server REST Efficient Push
  10. 10. HTTP 1.1 (1999) Request Respon se Client Server
  11. 11. Mobile Browser Server REST REST Webhook TCP Efficient Push
  12. 12. WebSockets (2011) Client Server New Message Connect Upgrade
  13. 13. Mobile Browser Server REST REST Webhook TCP Efficient Push WebSocket
  14. 14. Detailed Sessions Websocket Challenges bot@liveperson.api
  15. 15. Questions?
  16. 16. Thank you Icon made by Freepik, Bogdan Rosu,, Chanut is Industies, Google from www.flaticon.com, CC 3.0 License

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