Making Decisions in Tough Times

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Everyone is struggling in this recession. Here are some tools to help you make decisions in your professional life.

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  • Making Decisions in Tough Times

    1. 1. Making Decisions in Tough Times Presenter: Jan Triplett, Ph.D. COO, BSC All Rights Reserved • © 2009 Business Success Center
    2. 2. Results of Key Decisions 2
    3. 3. Results of Key Decisions Affect all areas 2
    4. 4. Results of Key Decisions Affect all areas Administration - staffing 2
    5. 5. Results of Key Decisions Affect all areas Administration - staffing Sales - how & who 2
    6. 6. Results of Key Decisions Affect all areas Administration - staffing Sales - how & who Operations - what sell 2
    7. 7. Results of Key Decisions Affect all areas Administration - staffing Sales - how & who Operations - what sell Financials - pricing 2
    8. 8. Results of Key Decisions Affect all areas Administration - staffing Sales - how & who Operations - what sell Financials - pricing Record Keeping - technology 2
    9. 9. Results of Key Decisions Affect all areas Administration - staffing Sales - how & who Operations - what sell Financials - pricing Record Keeping - technology Now & in the future 2
    10. 10. How to Create a Profile © Business Success Center, 2009 3
    11. 11. How to Create a Profile ★ We do this with our business management clients © Business Success Center, 2009 3
    12. 12. How to Create a Profile ★ We do this with our business management clients ★ You can do it by. . . © Business Success Center, 2009 3
    13. 13. How to Create a Profile ★ We do this with our business management clients ★ You can do it by. . . ★ Making assumptions © Business Success Center, 2009 3
    14. 14. How to Create a Profile ★ We do this with our business management clients ★ You can do it by. . . ★ Making assumptions ★ Testing - tracking & evaluating © Business Success Center, 2009 3
    15. 15. How to Create a Profile ★ We do this with our business management clients ★ You can do it by. . . ★ Making assumptions ★ Testing - tracking & evaluating ★ Reviewing and refining profile © Business Success Center, 2009 3
    16. 16. How to Create a Profile ★ We do this with our business management clients ★ You can do it by. . . ★ Making assumptions ★ Testing - tracking & evaluating ★ Reviewing and refining profile ★ Using it to improve how you make decisions & encourage others to make decisions © Business Success Center, 2009 3
    17. 17. Decision Profiles Provide . . . © Business Success Center, 2009 4
    18. 18. Decision Profiles Provide . . . Understanding of how decisions are made © Business Success Center, 2009 4
    19. 19. Decision Profiles Provide . . . Understanding of how decisions are made Way to create & set up decision-making systems © Business Success Center, 2009 4
    20. 20. Decision Profiles Provide . . . Understanding of how decisions are made Way to create & set up decision-making systems Help with implementation & follow through © Business Success Center, 2009 4
    21. 21. Decision Profiles Provide . . . Understanding of how decisions are made Way to create & set up decision-making systems Help with implementation & follow through Nothing wrong with any profile you use. But it may change the customers & staff you select & how you things get done. © Business Success Center, 2009 4
    22. 22. Decision Profiles Tell. . . © Business Success Center, 2009 5
    23. 23. Decision Profiles Tell. . . ★ How they view their world - the 40K View © Business Success Center, 2009 5
    24. 24. Decision Profiles Tell. . . ★ How they view their world - the 40K View ★ Believer, Rebel, or Competitor & Risk Tolerance © Business Success Center, 2009 5
    25. 25. Decision Profiles Tell. . . ★ How they view their world - the 40K View ★ Believer, Rebel, or Competitor & Risk Tolerance ★ How they view their role & aspirations © Business Success Center, 2009 5
    26. 26. Decision Profiles Tell. . . ★ How they view their world - the 40K View ★ Believer, Rebel, or Competitor & Risk Tolerance ★ How they view their role & aspirations ★ Big & Little Gridder & Game (Social, Big Business, Small Business, Gov/Non-Profit, University, Political) © Business Success Center, 2009 5
    27. 27. Decision Profiles Tell. . . ★ How they view their world - the 40K View ★ Believer, Rebel, or Competitor & Risk Tolerance ★ How they view their role & aspirations ★ Big & Little Gridder & Game (Social, Big Business, Small Business, Gov/Non-Profit, University, Political) ★ Problem Space © Business Success Center, 2009 5
    28. 28. Decision Profiles Tell. . . ★ How they view their world - the 40K View ★ Believer, Rebel, or Competitor & Risk Tolerance ★ How they view their role & aspirations ★ Big & Little Gridder & Game (Social, Big Business, Small Business, Gov/Non-Profit, University, Political) ★ Problem Space ★ How they organize their world & make decisions © Business Success Center, 2009 5
    29. 29. Decision Profiles Tell. . . ★ How they view their world - the 40K View ★ Believer, Rebel, or Competitor & Risk Tolerance ★ How they view their role & aspirations ★ Big & Little Gridder & Game (Social, Big Business, Small Business, Gov/Non-Profit, University, Political) ★ Problem Space ★ How they organize their world & make decisions ★ Planner Style (Forward, Back) © Business Success Center, 2009 5
    30. 30. Decision Profiles Tell. . . ★ How they view their world - the 40K View ★ Believer, Rebel, or Competitor & Risk Tolerance ★ How they view their role & aspirations ★ Big & Little Gridder & Game (Social, Big Business, Small Business, Gov/Non-Profit, University, Political) ★ Problem Space ★ How they organize their world & make decisions ★ Planner Style (Forward, Back) ★ Goal (Dissatisfied, Opportunity, Status Quo) © Business Success Center, 2009 5
    31. 31. Decision Profiles Tell. . . ★ How they view their world - the 40K View ★ Believer, Rebel, or Competitor & Risk Tolerance ★ How they view their role & aspirations ★ Big & Little Gridder & Game (Social, Big Business, Small Business, Gov/Non-Profit, University, Political) ★ Problem Space ★ How they organize their world & make decisions ★ Planner Style (Forward, Back) ★ Goal (Dissatisfied, Opportunity, Status Quo) ★ Decision Style © Business Success Center, 2009 5
    32. 32. And How They Act/Think © Business Success Center, 2009 6
    33. 33. And How They Act/Think ★ Acting Style © Business Success Center, 2009 6
    34. 34. And How They Act/Think ★ Acting Style ★ Stimulator - intuitive, without structure, implement quickly © Business Success Center, 2009 6
    35. 35. And How They Act/Think ★ Acting Style ★ Stimulator - intuitive, without structure, implement quickly ★ Processor - structured, systematic, integrators © Business Success Center, 2009 6
    36. 36. And How They Act/Think ★ Acting Style ★ Stimulator - intuitive, without structure, implement quickly ★ Processor - structured, systematic, integrators ★ Thinking Style © Business Success Center, 2009 6
    37. 37. And How They Act/Think ★ Acting Style ★ Stimulator - intuitive, without structure, implement quickly ★ Processor - structured, systematic, integrators ★ Thinking Style ★ Innovator - futurists, focus on opportunities © Business Success Center, 2009 6
    38. 38. And How They Act/Think ★ Acting Style ★ Stimulator - intuitive, without structure, implement quickly ★ Processor - structured, systematic, integrators ★ Thinking Style ★ Innovator - futurists, focus on opportunities ★ Analyzer - detail, dissect everything, slow to decide © Business Success Center, 2009 6
    39. 39. AND, How They Decide! 7
    40. 40. AND, How They Decide! ★ Changers ★ Experimenters - free-thinking, take bold action 7
    41. 41. AND, How They Decide! ★ Changers ★ Experimenters - free-thinking, take bold action ★ Perfecters ★ Try it before buy into it, free-thinkers but cautious 7
    42. 42. AND, How They Decide! ★ Changers ★ Experimenters - free-thinking, take bold action ★ Perfecters ★ Try it before buy into it, free-thinkers but cautious ★ Performers ★ Doers, “go to people” - combine Stimulator & Processor 7
    43. 43. AND, How They Decide! ★ Changers ★ Experimenters - free-thinking, take bold action ★ Perfecters ★ Try it before buy into it, free-thinkers but cautious ★ Performers ★ Doers, “go to people” - combine Stimulator & Processor ★ Conservators ★ Improve what’s there through careful increments 7
    44. 44. Next Steps... © Business Success Center, 2009 8
    45. 45. Next Steps... ★ Complete your own personal profile. © Business Success Center, 2009 8
    46. 46. Next Steps... ★ Complete your own personal profile. ★ Complete your profile of other influencers. Review to see if you are on course. © Business Success Center, 2009 8
    47. 47. Next Steps... ★ Complete your own personal profile. ★ Complete your profile of other influencers. Review to see if you are on course. ★ Make changes. But, change is the most difficult part of decision-making. So, think through your unique implementation issues (Problem Space) before taking any action. © Business Success Center, 2009 8
    48. 48. Next Steps... ★ Complete your own personal profile. ★ Complete your profile of other influencers. Review to see if you are on course. ★ Make changes. But, change is the most difficult part of decision-making. So, think through your unique implementation issues (Problem Space) before taking any action. ★ Then use the profile to help you make & act on decisions. © Business Success Center, 2009 8
    49. 49. Recommended Reading ★The Art of Making Decisions by Wirasinghe ★Buying Facilitation & Dirty Little Secrets by Morgen ★Decision Making Styles by LeKander ★The Magic of Change by Britton & Cummins ★Neanderthals at Work by Bernstein & Rozen ★Networker’s Guide to Success by Triplett ★ Give me your card to get slides ★ Contact me at triplett@bscusa.com if questions ★ Set a meeting for input & recommendations © Business Success Center, 2009 9
    50. 50. Making Decisions in Tough Times Here’s to your success! Jan Triplett, Ph.D. triplett@bscusa.com Twitter: @JanTriplett ownersmba.com Blog: ownersview.com © Business Success Center, 2009 10
    51. 51. Our Support = Your Success © Business Success Center, 2009 11
    52. 52. Our Support = Your Success • Business Management Services – Financials • Virtual CFO, Financials & Pricing Reorganization – Marketing • Virtual Marketing/Sales Mgr, Marketing Reorganization – Virtual Incubator & Accelerator - VIA Program to fix, stabilize & grow your business – Owners MBA Course • ownersmba.com (January 2010 - 18 hours) © Business Success Center, 2009 11
    53. 53. BSC Credentials © Business Success Center, 2009 12
    54. 54. BSC Credentials • Clients from A-Z (Accounting firms to zoos) • Built sustainable to Million $+ businesses • NCRC Certified Technical Advisor • Top Austin 20 Management Consulting Firm • 5-Star National Award, SBA • Financial Services Champion, SBA • Certified Green Business, City of Austin © Business Success Center, 2009 12

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