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Jann Schultz, Project HOPE
Jeff Brooks, TrueSense Marketing
The Offer Is the Story,
the Story Is the Offer:
The REAL Reasons Donors Give
Bluefrog
#Bridge16
Donors don’t give to
support your organization.
They give to express
their values.
Our
programs!
Our
methods!
Our
brand!
Our
staff!
?
#Bridge16
We’ve got to
tell our story!
If people knew
how awesome we
are, they’d give!
#Bridge16
#Bridge16
What can I do to
make the world a
better place?
#Bridge16
What donors need...
1. A problem to solve
2. Evidence of success
3. A story to tell
#Bridge16
A problem to solve
We have tons of lifesaving medical supplies on
hand, donated to us by generous partners.
It’s all urgently needed in poverty zones, where
people are suffering, sick and dying.
Without the means to send these supplies to their
destination, they won’t do anybody any good.
#Bridge16
A problem to solve
Every $1 you give will ship $105 worth of
medicine and supplies, so your gift multiplies an
amazing 105 times.
When you give a gift of $25, it will send $2,625 in
life saving medicine that will stop sickness before it
kills.
#Bridge16
A problem to solve
My name is Angel.
I'm an 8-year-old girl from Swaziland, and
you can change my world for good!
Make me part of your family, and help me
reach my God-given potential. $39 a month
can help transform my community and
change my world.
#Bridge16
A problem to solve
As their sea ice habitat shrinks from
climate change, skinnier and hungrier
polar bears face a grave challenge to
their survival.
You can play a critical role in the fight to
protect wildlife and their habitats by
symbolically adopting a polar bear.
#Bridge16
Evidence of success
This is Johanna.
She carried her
daughter on her
back to reach the
clinic for medical
treatment. Her
daughter is alive
today, thanks to
you.
#Bridge16
Evidence of success
#Bridge16
A story to tell
#Bridge16
I sent thousands
of dollars worth of
medicine to sick
people!
I save a
polar bear every
month!
I’m a
decent person. I’m following
the Scriptures.
#Bridge16
How to make your story the donor’s story
#Bridge16
1. Say “you” constantly
2. Put the donor in the story
3. Keep your heart on your
sleeve
4. Put the donor in the action
#Bridge16
Say “you” constantly
#Bridge16
If you’ve ever wanted to help people who are
suffering, and if you’ve ever wanted to create real,
lasting change in their lives, this is the time. Because
the value of your gift goes through the roof when
every single dollar you give will do $105 worth of
good.
#Bridge16
Donor in the story
#Bridge16
Our staff of doctors, nurses and health workers are trained and
positioned to save lives:
•They know the people and the health problems they face.
•Many have spent years fighting these exact health issues in similar
communities.
•We'll provide them with all the medicines and supplies they need to
save lives and return sick people to health. In fact, the supplies have
already been donated -- we just need to ship them to the field!
Please give today so we can make all this happen!
#Bridge16
Donor in the story
#Bridge16
Your generosity will make it possible for doctors, nurses and health
workers in poor areas around the world to treat their patients, instead of
being forced to stand by and watch them suffer. These clinics lack
almost everything -- even ordinary medicines that you or I could easily
pick up at the corner drugstore. That’s why your gift is so important.
Please give now, and your gift will multiply 105 times to send
medicine and medical supplies to fight disease, heal hurts, and save
lives.
#Bridge16
Heart on your sleeve
#Bridge16
Hamid bursts into fits of coughing without warning -- deep,
rattling coughs that cause him to spit up blood. The pain in his chest
is so bad, it’s like a giant is sitting on top of him. During the day, he
burns up with fever. At night, he shivers with chills that freeze him.
He has tuberculosis, and it’s just heartbreaking how he’s suffering.
The only solution is if Hamid gets the treatment he needs --
treatment that you can provide through your gift.
#Bridge16
Donor in the action
#Bridge16
Fundraising is about action –
action the donor can take!
Not action the donor watches us
take!
#Bridge16
Donor in the action
#Bridge16
Fundraising offer:
• Specificity
• Cost
• Impact
• Urgency
#Bridge16
Donor in the action
#Bridge16
Fundraising offer:
#Bridge16
Standard Old-Line Fundraising
We are
AWESOME!
#Bridge16
Standard Old-Line Fundraising
We have the most effective, cutting edge
programs in the world today. Our staff are at the
top of their field, and have decades of
experience.
#Bridge16
Storytelling Fundraising
We do
awesome things!
Here’s a story
to show you.
#Bridge16
Storytelling Fundraising
The puppy shivered in the winter cold. In his
short life, he's never eaten anything but garbage,
and nobody had ever said a kind word to him.
Until we came a long, picked him up, wrapped
him in a blanket, and took him to our shelter for
nutritious food, medical care, and good old TLC.
#Bridge16
Donor-Focused Fundraising
You are
awesome!
Let me show
you how.
#Bridge16
Donor-Focused Fundraising
A puppy is shivering in the winter cold not so far
from your home. In his short life, he's never eaten
anything but garbage, and nobody had ever said a
kind word to him. Until you decide to help him.
Your kindness will pick him up, wrap him in a
blanket, and take him to our shelter for nutritious
food, medical care, and good old TLC.
#Bridge16
#Bridge16
#Bridge16
#Bridge16
If Project HOPE were a person, it would be a middle-aged (that
is, experienced) medical professional who’s seen it all — yet
has never become cynical or callous.
She’s not a doctor, but someone more approachable and easier
to talk to: a paramedic or a nurse.
She’s seen a lot of pain and difficult situations, yet her heart still
breaks when she sees human suffering. She’s driven to make the
world a better place, and to invite donors to be part of the work.
#Bridge16
Outcome, not process
#Bridge16
Challenge!
#Bridge16
1. Pair up
2. Describe a process your
org is proud of
3. Describe its outcome so
donors can love it too
#Bridge16
Easier said
than done!
#Bridge16
Getting the real stuff
The stories behind M+E
#Bridge16
Getting the real stuff
#Bridge16
Managing upward and outward
Thank you!
jschultz@projecthope.org
@jannschultz
jeff.brooks@truesense.com
@jeffbrooks
Don’t forget to visit the
Solutions Showcase!
Many of the ideas discussed today are on display at the
Solutions Showcase!

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Offer Is Story_ 2016_Bridge_Conference v3 JB_JS

  • 1. Jann Schultz, Project HOPE Jeff Brooks, TrueSense Marketing The Offer Is the Story, the Story Is the Offer: The REAL Reasons Donors Give
  • 2.
  • 4. #Bridge16 Donors don’t give to support your organization. They give to express their values.
  • 6. #Bridge16 We’ve got to tell our story! If people knew how awesome we are, they’d give!
  • 8. #Bridge16 What can I do to make the world a better place?
  • 9. #Bridge16 What donors need... 1. A problem to solve 2. Evidence of success 3. A story to tell
  • 10. #Bridge16 A problem to solve We have tons of lifesaving medical supplies on hand, donated to us by generous partners. It’s all urgently needed in poverty zones, where people are suffering, sick and dying. Without the means to send these supplies to their destination, they won’t do anybody any good.
  • 11. #Bridge16 A problem to solve Every $1 you give will ship $105 worth of medicine and supplies, so your gift multiplies an amazing 105 times. When you give a gift of $25, it will send $2,625 in life saving medicine that will stop sickness before it kills.
  • 12. #Bridge16 A problem to solve My name is Angel. I'm an 8-year-old girl from Swaziland, and you can change my world for good! Make me part of your family, and help me reach my God-given potential. $39 a month can help transform my community and change my world.
  • 13. #Bridge16 A problem to solve As their sea ice habitat shrinks from climate change, skinnier and hungrier polar bears face a grave challenge to their survival. You can play a critical role in the fight to protect wildlife and their habitats by symbolically adopting a polar bear.
  • 14. #Bridge16 Evidence of success This is Johanna. She carried her daughter on her back to reach the clinic for medical treatment. Her daughter is alive today, thanks to you.
  • 16. #Bridge16 A story to tell #Bridge16 I sent thousands of dollars worth of medicine to sick people! I save a polar bear every month! I’m a decent person. I’m following the Scriptures.
  • 17. #Bridge16 How to make your story the donor’s story #Bridge16 1. Say “you” constantly 2. Put the donor in the story 3. Keep your heart on your sleeve 4. Put the donor in the action
  • 18. #Bridge16 Say “you” constantly #Bridge16 If you’ve ever wanted to help people who are suffering, and if you’ve ever wanted to create real, lasting change in their lives, this is the time. Because the value of your gift goes through the roof when every single dollar you give will do $105 worth of good.
  • 19. #Bridge16 Donor in the story #Bridge16 Our staff of doctors, nurses and health workers are trained and positioned to save lives: •They know the people and the health problems they face. •Many have spent years fighting these exact health issues in similar communities. •We'll provide them with all the medicines and supplies they need to save lives and return sick people to health. In fact, the supplies have already been donated -- we just need to ship them to the field! Please give today so we can make all this happen!
  • 20. #Bridge16 Donor in the story #Bridge16 Your generosity will make it possible for doctors, nurses and health workers in poor areas around the world to treat their patients, instead of being forced to stand by and watch them suffer. These clinics lack almost everything -- even ordinary medicines that you or I could easily pick up at the corner drugstore. That’s why your gift is so important. Please give now, and your gift will multiply 105 times to send medicine and medical supplies to fight disease, heal hurts, and save lives.
  • 21. #Bridge16 Heart on your sleeve #Bridge16 Hamid bursts into fits of coughing without warning -- deep, rattling coughs that cause him to spit up blood. The pain in his chest is so bad, it’s like a giant is sitting on top of him. During the day, he burns up with fever. At night, he shivers with chills that freeze him. He has tuberculosis, and it’s just heartbreaking how he’s suffering. The only solution is if Hamid gets the treatment he needs -- treatment that you can provide through your gift.
  • 22. #Bridge16 Donor in the action #Bridge16 Fundraising is about action – action the donor can take! Not action the donor watches us take!
  • 23. #Bridge16 Donor in the action #Bridge16 Fundraising offer: • Specificity • Cost • Impact • Urgency
  • 24. #Bridge16 Donor in the action #Bridge16 Fundraising offer:
  • 26. #Bridge16 Standard Old-Line Fundraising We have the most effective, cutting edge programs in the world today. Our staff are at the top of their field, and have decades of experience.
  • 27. #Bridge16 Storytelling Fundraising We do awesome things! Here’s a story to show you.
  • 28. #Bridge16 Storytelling Fundraising The puppy shivered in the winter cold. In his short life, he's never eaten anything but garbage, and nobody had ever said a kind word to him. Until we came a long, picked him up, wrapped him in a blanket, and took him to our shelter for nutritious food, medical care, and good old TLC.
  • 30. #Bridge16 Donor-Focused Fundraising A puppy is shivering in the winter cold not so far from your home. In his short life, he's never eaten anything but garbage, and nobody had ever said a kind word to him. Until you decide to help him. Your kindness will pick him up, wrap him in a blanket, and take him to our shelter for nutritious food, medical care, and good old TLC.
  • 33.
  • 35. #Bridge16 If Project HOPE were a person, it would be a middle-aged (that is, experienced) medical professional who’s seen it all — yet has never become cynical or callous. She’s not a doctor, but someone more approachable and easier to talk to: a paramedic or a nurse. She’s seen a lot of pain and difficult situations, yet her heart still breaks when she sees human suffering. She’s driven to make the world a better place, and to invite donors to be part of the work.
  • 37.
  • 38.
  • 40. #Bridge16 1. Pair up 2. Describe a process your org is proud of 3. Describe its outcome so donors can love it too
  • 42. #Bridge16 Getting the real stuff The stories behind M+E
  • 45. Thank you! jschultz@projecthope.org @jannschultz jeff.brooks@truesense.com @jeffbrooks Don’t forget to visit the Solutions Showcase! Many of the ideas discussed today are on display at the Solutions Showcase!