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What difference does it make? Norwegian libraries after 23 things Mariann Løkse Jannicke Røgler Tromsø University Library Buskerud County Library [email_address] [email_address]

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23 Things has been completed in eight Norwegian counties this year

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Survey facts <ul><ul><li>Aim: </li></ul></ul><ul><ul><ul><li>Find out if 23 things has made a difference in our libraries </li></ul></ul></ul><ul><ul><li>114 respondents </li></ul></ul><ul><ul><li>Survey carried out in August 2008 </li></ul></ul><ul><ul><li>Librarians from public libraries, school libraries, county libraries, university libraries </li></ul></ul><ul><ul><li>Questionnaire from Surveymonkey.com </li></ul></ul><ul><li> </li></ul>

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The most popular things

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The least useful things

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What have you/your library implemented after 23 Things?

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Which things do you plan to use in your library?

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Libraries on YouTube, Facebook, blogs... <ul><li> </li></ul>

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Do you think Web 2.0 will introduce new ways of working in your library?

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2.0: motivating factors <ul><li> </li></ul><ul><ul><li>Web 2.0 is fun! </li></ul></ul><ul><ul><li>Stimulating and challenging </li></ul></ul><ul><ul><li>This is the future! </li></ul></ul><ul><ul><li>Learning new things is good for you </li></ul></ul><ul><ul><li>Marketing of library services </li></ul></ul><ul><ul><li>Makes the library more accessible for users </li></ul></ul><ul><li> </li></ul>

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2.0: demotivating factors <ul><ul><li>Lack of library relevance </li></ul></ul><ul><ul><li>Lack of support from library managment </li></ul></ul><ul><li> </li></ul><ul><ul><li>Lack of time and competence </li></ul></ul><ul><ul><li>We must not let technology take focus away from our other services </li></ul></ul><ul><ul><li>More toys than tools </li></ul></ul>

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Web 2.0 and libraries <ul><ul><li>We need to look at the way we communicate with our users </li></ul></ul><ul><li> </li></ul><ul><ul><li>Web 2.0 might make us think about the library in new and creative ways </li></ul></ul><ul><li> </li></ul><ul><ul><li>It is important that we use these technologies, not because they are called 2.0, but because they make our library better </li></ul></ul>

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Conclusion: Has it made a difference? <ul><li>Before? </li></ul><ul><li>After? </li></ul>