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UX of a Country

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My talk is about countries. We all are citizens of some country and that fact affects our daily lives. Have you ever been disappointed by how your country works, as an institution?

Often times, people are annoyed by some problems with public administration or even procedures of parliament.

I talk about how we – UX and service designers – might be able to change how our countries (and municipalities and other public institutions) work. For the better. And that we should do it.

* Download the keynote file, there are some animations ;-)

Published in: Design, Technology, Business
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UX of a Country

  1. 1. UX of a country
  2. 2. UX of a countryJan Martinek @endlife
  3. 3. SD of a countryJan Martinek @endlife
  4. 4. @pedrocustodio SD of a countryJan Martinek @endlife
  5. 5. @pedrocustodio SD of a countryJan Martinek @endlife
  6. 6. UX people
  7. 7. more-than-UX people
  8. 8. a rock star
  9. 9. a political scientist
  10. 10. back to countries
  11. 11. annoyment corruption slowness closedness taxationwaiting timeinefficiency injusticecomplexity
  12. 12. [stone]
  13. 13. [stone]
  14. 14. design
  15. 15. political science= UX of a country
  16. 16. u serrese arch
  17. 17. sis aly a n u serrese arch
  18. 18. sis aly a n u ser problemsrese arch clustering
  19. 19. solution sis finding aly a n u ser problemsrese arch clustering
  20. 20. solution sis finding aly a n u ser problems fe asibilityrese arch clustering s tudies
  21. 21. rules and procedures
  22. 22. you can’t design output
  23. 23. you can’t design output only the process
  24. 24. demotime!
  25. 25. democracy
  26. 26. participative budgeting
  27. 27. interfaces
  28. 28. public institution
  29. 29. this is the end.
  30. 30. come to the dark side
  31. 31. come to the dark side it’s not so dark
  32. 32. good direction
  33. 33. small change matters
  34. 34. Jan Martinek @endlife

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