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English for

Useful phrases and vocabulary

 

Emails

Salutations Making enquiries
When you don't know the name I am inte...
English for

Emails

Informing

I’d like to inform you of

Just a few comments about your last mail: 
I’m writing to tell ...
English for

Emails Useful phrases and vocabulary

 

Giving good news Offering more help
Do not hesitate to contact us if...
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English%20for%20 emails

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English%20for%20 emails

  1. 1. English for Useful phrases and vocabulary Emails Salutations Making enquiries When you don't know the name I am interested in receiving/ finding out Dear Sir or Madam I would like to receive To whom it may concern We would be grateful if Hello Could/ Can you please send me ? Please send me Would you be able to (help) ? Can you help? When you know the name Dear Mr, Mrs, Ms Dear John I’d appreciate a reply asap Hello Pat Please answer asap. ‘ Hi Mary Hey John Mira When writing to a group Dear all Hi everyone Opening sentence Replying to an email Thanks (very much) for your email. This isto saythanks foryour email. Giving a reason I'm (just) writing to clarify Just a (quick) note to confirm Just a short email to inform you. .. follow up on let you know reply to request tell you thank you update you Attaching files Replyingto an enquiry I'm sending you/ attaching Thank you for your interest. I've attached I’m pleased to send you Please find attached I’m sending you (in an attachment) I'm sending you the price list/ document as an Please find the requested information attached. attachment. We hope you find this satisfactory. when things go wrong We hip: yo: areihappy/ satisfied wlth this. I'm afraid you forgot to attach the file/ ... an S Orc oosmgm I'm afraid I can’t open the file/ document. Can/ Could When there will be a delay you send it again in format, please? Your request is being processed. We are working on your request. CORPORATE SOLUTIONS 1/ 3
  2. 2. English for Emails Informing I’d like to inform you of Just a few comments about your last mail: I’m writing to tell you about/ let you know Just a note to say Here’s the low-down on Just to update you on FYI: This is to let you know Hope this helps. Let me/ us know if you need anything else. Requesting action Have you yet? Can you send to me by Friday, please? I need by Thursday. Please get/ keep in touch. Keep me posted. Replying Thanks for your email In reply to your email, here are Re your email, I You’ll find the info(rmation) attached. I’ll get back to you asap Useful phrases and vocabulary Making arrangements Just a quick note to arrange a time to meet. I’m writing to set up/ arrange How/ What about Tuesday? Is OK? Where should we meet? Should I pick you up at/ from ? Could you collect me at ? Confirming arrangements I’d like to confirm Just writing to confirm Tuesday is good for me. Please send me an email by 5 pm today to confirm this. Looking forward to seeing/ meeting Changing arrangements I’m sorry but I can’t do/ make Thursday. This is to let you now that I’ve had to put off/ postpone I’m writing to call off/ cancel I’m afraid I can’t make/ manage Friday. How about instead? I’ll follow up the points mentioned in your email CORPORATE SOLUTIONS 2 / 3
  3. 3. English for Emails Useful phrases and vocabulary Giving good news Offering more help Do not hesitate to contact us if you need any assistance. Feel free to get in touch if you have any other questions if you need more help. with any questions. I am/ We are pleased to inform you I’m happy to tell you You’ll be happy/ delighted to hear that Giving bad news Let me know ifyou need anything else/ ifl can help you We regret to tell/ inform you further’ I’m sorry, but General I am afraid that Thanks for your help/ cooperation. Unfortunately, Hope all is well with you. Have a nice day/ weekend! :-) Complaining I’m writing to complain (about . ..). Close We’re not happy with Yours sincerely I was disappointed to find/ hear Kind/ Best regards I’m afraid that Regards Unfortunately, Best wishes All the best Friendly ending Efiztyou (Soon) When you want a reply Take care I look forward/ Looking forward to hearing from you/ to Bye (for now) your reply. [just the name or initials] Hope to hear from you soon. [no close] I’d appreciate a reply asap. Cornelsen Corporate Solutions ist der Firmenkundenservice des Cornelsen Verlags und bietet mafigeschneiderte Sprachlernlosungen fiir Unternehmen und Weiterbildungseinrichtungen an. Informationen zu Produkten und Dienstleistungen finden Sie unter www. cornelsen. de/ corporate-solutions Email: corporate-solutions@cornelsen. de Telefon: 0800 36 38 376 Wirfreuen uns au/ ‘Sie! Entnommen aus dem Onlinekurs English for Emails, Cornelsen Corporate Solutions, 2006 Bildquelle: fontshop, Getty Images (RF) Cornelsen CORPORATE SOLUTIONS 3 / 3

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