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Chapter 7 im project


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Chapter 7 im project

  1. 1. Chapter 7: Cross-Culture Communication and Negotiation
  2. 2. To start the morning… Discussion  Tell us about your miscommunication. Three minutes…go!
  3. 3. Cross Culture Communication
  4. 4. Downward Communication Transmission of information from superior to subordinate.
  5. 5. Upward Communication Transfer of meaning from subordinate to superior.
  6. 6. Nonverbal Communication <ul><li>Kinesics- body movement and facial expression </li></ul><ul><ul><ul><li>Oculesics- eye contact and gaze </li></ul></ul></ul><ul><ul><ul><li>Haptics- body contact </li></ul></ul></ul>
  7. 7. Nonverbal Communication <ul><li>Proxemics- physical space </li></ul><ul><ul><ul><li>Intimate- confidential </li></ul></ul></ul><ul><ul><ul><li>Personal- family and close friends </li></ul></ul></ul><ul><ul><ul><li>Public- group or long-distance </li></ul></ul></ul><ul><ul><ul><li>Social- business transactions </li></ul></ul></ul><ul><ul><ul><li>How does it make you feel when </li></ul></ul></ul><ul><ul><ul><li>someone gets close to talk to you? </li></ul></ul></ul>
  8. 8. Proxemics
  9. 9. Nonverbal Communication <ul><li>Chronemics- time used in culture </li></ul><ul><ul><ul><li>Monochronic-linear fashion </li></ul></ul></ul><ul><ul><ul><li>Polychronic- several things at the same time; personal involvement valued </li></ul></ul></ul>
  10. 10. Nonverbal Communication <ul><li>Chromatics </li></ul><ul><ul><ul><ul><li>Use of color to communicate messages </li></ul></ul></ul></ul>
  11. 11. Negotiation Process <ul><li>Planning </li></ul><ul><li>Interpersonal Relationship Building </li></ul><ul><li>Exchanging Tasks-Related Information </li></ul><ul><li>Persuasion </li></ul><ul><li>Agreement </li></ul>
  12. 12. Negotiations
  13. 13. Negotiations