Agile testing for distributed teams and large orgs
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Some of the challenges and ideas for improving communication, testing practices that can help, and suggestions for adapting to the changes necessary to be successful in an agile world.
Agile testing for distributed teams and large orgs
1. Janet Gregory, DragonFire Inc.
Copyright 2014
SQDG – Calgary
October 2014
With input from Lisa Crispin
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2. Copyright 2014
DragonFire Inc.
Agile Testing - 2009
More Agile Testing
Oct. 2014
www.agiletester.ca
www.janetgregory.ca
@janetgregoryca
janet@agiletester.ca
3. Copyright 2014
DragonFire Inc.
Let’s learn a bit about your experiences
-Different cities, same time zone (or 1 hr. apart)
-Time zones more than 7 hrs difference
-More than 3 remote teams
-Less than 100 people
-Larger than 1,000 employees
-Larger than 5,000
-Others?
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10. Distributed teams and large organizations mean cultural issues. Many teams just don’t take it into consideration.
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DragonFire Inc.
Norms & values
Language
Infrastructure challenges
History, habits
Interactions
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DragonFire Inc.
It’s relatively simple for a co-located team to adapt to agile, make the values’ their own, and follow the principles.
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13. •Lack of trust
•Lack of face time
•Splitting work between teams
•Collaboration / Communication
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15. Let’s talk about tools & practices for communication & collaboration
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DragonFire Inc.
•Collaboration means ...
◦Working together to find solutions, etc.
•Communication means ... sharing
◦Ideas, information, decisions, solutions, etc.
◦Understand the media
◦Know the audience
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DragonFire Inc.
•Set up communication channels so all team members have access to
◦decisions made
◦planning sessions
◦meeting notes
•Lowest common denominator for communication
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•Email
◦Broadcast, individual, follow-up on conversations
•Photos – task boards, smart boards
•Videos
Remember .....
•Emails do not show emotions and can be misinterpreted
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•Use video whenever possible
◦Skype, Google phone, teleconferencing
•Put faces on stories and tasks
◦Physical task boards
◦On-line systems
◦Use avatars
•Virtual tele-presence
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23. •Tests provide feedback
•Tests show desired behaviour
•Developers think about testability
•Testers think about the big picture
•Multiple skill sets mean better solution
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24. •Keep the feedback cycle short
•Remove dependencies early
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Note:
Feature teams are preferable with all team members
co-located
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Picture by Augusta Evangelisti, based on diagram from Elisabeth Hendrickson
30. •Power of 3
•Pairing
•Question
•Draw pictures
•Repeat verbal conversations in writing
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DragonFire Inc.
•Continuous integration
•Integrate testing and coding
•Use common tools
◦Version control
◦Test frameworks
◦Defect tracking
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Consider operations / maintenance teams for support of tests, code
32. •Share information
•Share awareness of dependencies
•Keep everyone “in the loop”
•Same vision
•Same goal
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•Common orientation
•Off –shore teams
•Acquired teams
•New remote team members
•Foster a learning culture
◦Tolerate mistakes
◦Personal safety
•Give time to experiment, to try
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DragonFire Inc.
•Command and control
•Think – how to give confidence?
•Provide transparency
•Provide the right support
◦For self-organizing teams
◦Extra positions for liaison
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•Schedules
◦Overlapping times
◦Meetings
◦Share the pain
•Use retrospectives
◦Identify problem areas
◦Experiment with solutions
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•Think constantly of other teams or team members
•Extend help to others
•Between management and development
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•Whole team
•Small chunks of work
•Use your diverse skills
•Respect culture: yours and others
•Give teams time to experiment, learn
•Maintain discipline
•Avoid silos – geographical or functional
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DragonFire Inc.
Collaborate to innovate
or
Innovate to collaborate
Use retrospectives to improve!!
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DragonFire Inc.
Agile Testing: A Practical Guide for Testers and Agile Teams More Agile Testing: Learning Journeys for the Whole Team By Janet Gregory and Lisa Crispin www.agiletester.ca
Contact info www.janetgregory.ca Email: janet@agiletester.ca Twitter: janetgregoryca
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•Practices for Scaling Lean & Agile Development: Large, Multisite and Offshore Product Development with Large-Scale Scrum, Craig Larman and Bas Vodde, Addison-Wesley, 2010
•Agile Software Development in the Large: Diving into the Deep, Jutta Eckstein, Dorset House, 2004
•Fearless Change: Patterns for introducing new ideas, Linda Rising and Mary Lynn Manns
•Agile-testing@yahoogroups.com
•Pictures taken on safari in Kenya and Tanzania with Nature Encounters Tours,
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DragonFire Inc.
•www.lisacrispin.com
•Rothman Consulting Group, Inc. Vol 9, #5: Building Trust in any Team
•http://leadingsoftwaretestinginanagileworld.blogspot.co.uk/2011/03/distributed-agile-test-teams-making-it.html
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