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12 steps to successful social learning

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Jane Hart
Jane Hart

Presentation at Learning Technologies Conference, London, 29 January 2013

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12 steps to successful social learning Jane Hart Learning Technologies Conference, London, 29 January 2013
C4LPT: (c)  C4LPT,  2013  
(c)  C4LPT,  2013  
(c)  C4LPT,  2013  
(c)  C4LPT,  2013  
12 steps to successful social learning What do you understand by the term “social learning”?
Social Learning is a natural continuous process of learning with and from others
Social Learning is ….
Social Learning is ….
Social Learning Social Training Social Collaboration the use of the use of social techs social techs to support in organized ongoing learning events knowledge sharing (f2f and online) and collaborative working work and project teams learning communities communities of practice enterprise social network / community (c)  C4LPT,  2013  
1   Be  clear  about  the  purpose   of  the  ini>a>ve  
Social Learning Social Training Social Collaboration e rm anc the use of thefo of er use a p lem ing rtechs to support social techs g v p b Solsocial o in rain in organized t ongoing ss rting mes learning events o knowledge sharing bu si n e upp utco online) S (f2f and and ssin ga collaborative l o dd re working goa A work and project teams learning communities communities of practice enterprise social network / community (c)  C4LPT,  2013  
2   Use  the  appropriate  technology  
Social Learning Social Training Social Collaboration the use iofg the use of nn artechs social techs to support le s social ial organized soc in tform ongoing pla learning events knowledge sharing and collaborative (f2f and online) working work and project teams learning communities communities of practice enterprise social network / community (c)  C4LPT,  2013  
Training terminology
Member profiling Sharing of resources Sharing links Internal and Private messaging external Notifications Sharing files Polls and surveys networks Content creation tools Activity stream Real-time updates Member commenting Threaded discussions Member liking Group spaces within the network
Social Learning Social Training Social Collaboration the use iofg the use of nn artechs social techs to support le s social ial organized soc in tform ongoing pla learning events knowledge sharing and collaborative (f2f and online) working l s ocia rise s terp tworwork and project teams en ne k learning communities communities of practice enterprise social network / community (c)  C4LPT,  2013  
Content embedded in the community (c)  C4LPT,  2013  
3   Be  clear  who  “owns”  the  ini>a>ve   •  Click  to  edit  Master  text  styles   Second  level   Third  level   Fourth  level   FiIh  level  
Social Learning Social Training Social Collaboration the use of the use of social techs to support L&D social techs in organized L&Dongoing knowledge sharing own learning events (f2f and online) support and collaborative working work and project teams learning communities communities of practice enterprise social network / community (c)  C4LPT,  2013  
4   Launch  when  you  are  ready   (c)  C4LPT,  2013  
12 steps to successful social learning What needs to be done before this group space is ready?
5   Invite     some     •  Click  to  edit  Master  text  styles   early     Second  level   test/guest     Third  level   users   Fourth  level   FiIh  level   (c)  C4LPT,  2013  
Test out functionality Get conversations going Provide tips and guidance Provide practice with you community management skills
6   Consider  a  viral   launch   •  Click  to  edit  Master  text  styles   Second  level   Third  level   Fourth  level   FiIh  level  
7   Or  make  a  song  and  dance  about  it!   •  Click  to  edit  Master  text  styles   Second  level   Third  level   Fourth  level   FiIh  level   (c)  C4LPT,  2013  
8   Make  sure  you  show   people  how  it  can   become  part  of  their   daily  rou>ne  
9   Understand  that  not  everyone  will  contribute  
90-­‐9-­‐1  rule   Source:  Par>cipa>on  Inequality,  Jakob  Nielsen,  2006  
Source:  Socious,    August  2011    
12 steps to successful social learning What can you do to improve participation rates?
10   Help  people  to   “narrate  their   •  Click  to  edit  Master  text  styles   work”   Second  level   Third  level   Fourth  level   FiIh  level   (c)  C4LPT,  2013  
11   Keep  the  group  or  community  vibrant     •  Click  to  edit  Master  text  styles   Second  level   Third  level   Fourth  level   FiIh  level   (c)  C4LPT,  2013  
þ  ask questions þ  use polls þ  use a hotseat þ  use as a backchannel þ  run live/synchronous (Twitter-like) chats – YamJams ✪ provide one-to-one support
•  Click  to  edit  Master  text  styles   Second  level   Third  level   Fourth  level   FiIh  level   12   Do  not   underes>mate   the  >me  it   takes  to   nurture  a   group  or   community  
(c)  C4LPT,  2013  
http://bit.ly/10slsteps

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12 steps to successful social learning

  • 1. 12 steps to successful social learning Jane Hart Learning Technologies Conference, London, 29 January 2013
  • 6. 12 steps to successful social learning What do you understand by the term “social learning”?
  • 7. Social Learning is a natural continuous process of learning with and from others
  • 10. Social Learning Social Training Social Collaboration the use of the use of social techs social techs to support in organized ongoing learning events knowledge sharing (f2f and online) and collaborative working work and project teams learning communities communities of practice enterprise social network / community (c)  C4LPT,  2013  
  • 11. 1   Be  clear  about  the  purpose   of  the  ini>a>ve  
  • 12. Social Learning Social Training Social Collaboration e rm anc the use of thefo of er use a p lem ing rtechs to support social techs g v p b Solsocial o in rain in organized t ongoing ss rting mes learning events o knowledge sharing bu si n e upp utco online) S (f2f and and ssin ga collaborative l o dd re working goa A work and project teams learning communities communities of practice enterprise social network / community (c)  C4LPT,  2013  
  • 13. 2   Use  the  appropriate  technology  
  • 14. Social Learning Social Training Social Collaboration the use iofg the use of nn artechs social techs to support le s social ial organized soc in tform ongoing pla learning events knowledge sharing and collaborative (f2f and online) working work and project teams learning communities communities of practice enterprise social network / community (c)  C4LPT,  2013  
  • 16.
  • 17. Member profiling Sharing of resources Sharing links Internal and Private messaging external Notifications Sharing files Polls and surveys networks Content creation tools Activity stream Real-time updates Member commenting Threaded discussions Member liking Group spaces within the network
  • 18. Social Learning Social Training Social Collaboration the use iofg the use of nn artechs social techs to support le s social ial organized soc in tform ongoing pla learning events knowledge sharing and collaborative (f2f and online) working l s ocia rise s terp tworwork and project teams en ne k learning communities communities of practice enterprise social network / community (c)  C4LPT,  2013  
  • 19. Content embedded in the community (c)  C4LPT,  2013  
  • 20. 3   Be  clear  who  “owns”  the  ini>a>ve   •  Click  to  edit  Master  text  styles   Second  level   Third  level   Fourth  level   FiIh  level  
  • 21. Social Learning Social Training Social Collaboration the use of the use of social techs to support L&D social techs in organized L&Dongoing knowledge sharing own learning events (f2f and online) support and collaborative working work and project teams learning communities communities of practice enterprise social network / community (c)  C4LPT,  2013  
  • 22. 4   Launch  when  you  are  ready   (c)  C4LPT,  2013  
  • 23.
  • 24. 12 steps to successful social learning What needs to be done before this group space is ready?
  • 25. 5   Invite     some     •  Click  to  edit  Master  text  styles   early     Second  level   test/guest     Third  level   users   Fourth  level   FiIh  level   (c)  C4LPT,  2013  
  • 26. Test out functionality Get conversations going Provide tips and guidance Provide practice with you community management skills
  • 27. 6   Consider  a  viral   launch   •  Click  to  edit  Master  text  styles   Second  level   Third  level   Fourth  level   FiIh  level  
  • 28. 7   Or  make  a  song  and  dance  about  it!   •  Click  to  edit  Master  text  styles   Second  level   Third  level   Fourth  level   FiIh  level   (c)  C4LPT,  2013  
  • 29. 8   Make  sure  you  show   people  how  it  can   become  part  of  their   daily  rou>ne  
  • 30. 9   Understand  that  not  everyone  will  contribute  
  • 31. 90-­‐9-­‐1  rule   Source:  Par>cipa>on  Inequality,  Jakob  Nielsen,  2006  
  • 32. Source:  Socious,    August  2011    
  • 33. 12 steps to successful social learning What can you do to improve participation rates?
  • 34. 10   Help  people  to   “narrate  their   •  Click  to  edit  Master  text  styles   work”   Second  level   Third  level   Fourth  level   FiIh  level   (c)  C4LPT,  2013  
  • 35. 11   Keep  the  group  or  community  vibrant     •  Click  to  edit  Master  text  styles   Second  level   Third  level   Fourth  level   FiIh  level   (c)  C4LPT,  2013  
  • 36. þ  ask questions þ  use polls þ  use a hotseat þ  use as a backchannel þ  run live/synchronous (Twitter-like) chats – YamJams ✪ provide one-to-one support
  • 37. •  Click  to  edit  Master  text  styles   Second  level   Third  level   Fourth  level   FiIh  level   12   Do  not   underes>mate   the  >me  it   takes  to   nurture  a   group  or   community