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Learning in the Modern Workplace

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Jane Hart
Jane Hart

Workshop at the UK Coaching Summit, 7 June 2016

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(c) C4LPT, 2016 Learning in the 
 Modern Workplace Workshop
 UK Coaching Summit, 
 7 June 2016 Jane Hart
 Centre for Learning & Performance Technologies 1
(c) C4LPT, 2016 @C4LPT www.JaneHart.com www.C4LPT.co.uk www.ModernWorkplaceLearning.com 2
(c) C4LPT, 2016 Learning habits are changing 3
1 - Twitter 2 - YouTube 3 - Google Search 4 - Google Docs 5 - PowerPoint 6 - Dropbox 7 - Facebook 8 - WordPress 9 - Skype 10 - Evernote
(c) C4LPT, 2016 People are building a trusted network of colleagues
 (personal learning network or pln) 5
(c) C4LPT, 2016 People are participating in online communities:
 learning communities and communities of practice 6
(c) C4LPT, 2016 People are using online tools and services
 to solve their performance problems 7
(c) C4LPT, 2016 People are keeping up to date with their 
 industry and profession through knowledge flows 8
(c) C4LPT, 2016 People are using a variety of instructional and informational resources for their own self-improvement 9
(c) C4LPT, 2016 People are participating in conferences 
 and networking events
 - both in person and in backchannels 10
(c) C4LPT, 2016 The key features of learning on the Web 11 in short bursts on demand on mobile devices social continuous autonomous
(c) C4LPT, 2016 Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments 12
(c) C4LPT, 2016 13 the changing world of work freelance economy demand for flexibility
(c) C4LPT, 2016 14 Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments in short bursts on demand on mobile devices social continuous autonomous freelance economy demand for more flexibility a caring company How can we modernise workplace learning
 for the ways people want to learn
 in the new world of work?
1 - Modernise Training (c) C4LPT, 2016 15 Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments
(c) C4LPT, 2016 16 create short pieces of content
(c) C4LPT, 2016 17 using more appealing formats
(c) C4LPT, 2016 18 run learning campaigns rather than courses
(c) C4LPT, 2016 19 make it available on demand - for performance support
(c) C4LPT, 2016 for any device 20
(c) C4LPT, 2016 21 encourage social content
(c) C4LPT, 2016 22 Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments 2 - Curate and coordinate learning opportunities
(c) C4LPT, 2016 23 aggregation is not curation
(c) C4LPT, 2016 coordinate internal learning and networking events 24
(c) C4LPT, 2016 25 Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments 3 - Support everyday learning in work teams
(c) C4LPT, 2016 26 help to build social teams
(c) C4LPT, 2016 help teams to solve problems collaboratively 27
(c) C4LPT, 2016 28 Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments 4 - Support learning from daily work
(c) C4LPT, 2016 29 encourage individuals to take time to reflect “We don’t learn from experience; we learn from reflecting on experience”
 John Dewy
(c) C4LPT, 2016 30 help managers develop individuals coaching stretch assignments
(c) C4LPT, 2016 31 Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments 5 - Encourage self-improvement
(c) C4LPT, 2016 32 support individual learning plans (ILPs) Goals Actions Resources Evidence
(c) C4LPT, 2016 33 build modern learning skills
(c) C4LPT, 2016 34 offer a learning concierge service
(c) C4LPT, 2016 35 provide intelligent chatbots
(c) C4LPT, 2016 Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments 36
(c) C4LPT, 2016 ModernWorkplaceLearning.com 37
(c) C4LPT, 2016 38 Slide References Slide 2 Centre for Learning & Performance Technologies: http://c4lpt.co.uk Jane Hart: http://JaneHart.com Modern Workplace Learning: http://modernworkplacelearning.com 
 Slides 4-12 Top 100 Tools for Learning: http://c4lpt.co.uk/top100tools/ Slide 17 60 minute physics: http://course.minutephysics.com/courses/60- minute-physics/lectures/5327 Slide 18 PowToon explainers: https://www.powtoon.com/blog/5-best-animated-explainer- examples/ Corporate Training Explainer video SAI Global 3 Protection: https:// www.youtube.com/watch? v=86ECnvuioPw&index=2&list=PLM39M257E6RCuBWcWSGDb_q7isLWqYF-k Slide 19 CPPE’s learning campaign on acute kidney injury: https:// www.cppe.ac.uk/therapeutics/aki Slide 20 Cafe Expresso: http://ashleychiasson.com/blog/terminology-tuesday-job-aids/ How to make steak tartare: https://vine.co/v/bOIqn6rLeID Slide 23
 My pick of the best of May 2016 http://www.c4lpt.co.uk/blog/2016/06/01/my- pick-of-the-best-of-may-2016/

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Learning in the Modern Workplace

  • 1. (c) C4LPT, 2016 Learning in the 
 Modern Workplace Workshop
 UK Coaching Summit, 
 7 June 2016 Jane Hart
 Centre for Learning & Performance Technologies 1
  • 3. (c) C4LPT, 2016 Learning habits are changing 3
  • 4. 1 - Twitter 2 - YouTube 3 - Google Search 4 - Google Docs 5 - PowerPoint 6 - Dropbox 7 - Facebook 8 - WordPress 9 - Skype 10 - Evernote
  • 5. (c) C4LPT, 2016 People are building a trusted network of colleagues
 (personal learning network or pln) 5
  • 6. (c) C4LPT, 2016 People are participating in online communities:
 learning communities and communities of practice 6
  • 7. (c) C4LPT, 2016 People are using online tools and services
 to solve their performance problems 7
  • 8. (c) C4LPT, 2016 People are keeping up to date with their 
 industry and profession through knowledge flows 8
  • 9. (c) C4LPT, 2016 People are using a variety of instructional and informational resources for their own self-improvement 9
  • 10. (c) C4LPT, 2016 People are participating in conferences 
 and networking events
 - both in person and in backchannels 10
  • 11. (c) C4LPT, 2016 The key features of learning on the Web 11 in short bursts on demand on mobile devices social continuous autonomous
  • 12. (c) C4LPT, 2016 Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments 12
  • 13. (c) C4LPT, 2016 13 the changing world of work freelance economy demand for flexibility
  • 14. (c) C4LPT, 2016 14 Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments in short bursts on demand on mobile devices social continuous autonomous freelance economy demand for more flexibility a caring company How can we modernise workplace learning
 for the ways people want to learn
 in the new world of work?
  • 15. 1 - Modernise Training (c) C4LPT, 2016 15 Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments
  • 16. (c) C4LPT, 2016 16 create short pieces of content
  • 17. (c) C4LPT, 2016 17 using more appealing formats
  • 18. (c) C4LPT, 2016 18 run learning campaigns rather than courses
  • 19. (c) C4LPT, 2016 19 make it available on demand - for performance support
  • 20. (c) C4LPT, 2016 for any device 20
  • 21. (c) C4LPT, 2016 21 encourage social content
  • 22. (c) C4LPT, 2016 22 Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments 2 - Curate and coordinate learning opportunities
  • 23. (c) C4LPT, 2016 23 aggregation is not curation
  • 24. (c) C4LPT, 2016 coordinate internal learning and networking events 24
  • 25. (c) C4LPT, 2016 25 Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments 3 - Support everyday learning in work teams
  • 26. (c) C4LPT, 2016 26 help to build social teams
  • 27. (c) C4LPT, 2016 help teams to solve problems collaboratively 27
  • 28. (c) C4LPT, 2016 28 Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments 4 - Support learning from daily work
  • 29. (c) C4LPT, 2016 29 encourage individuals to take time to reflect “We don’t learn from experience; we learn from reflecting on experience”
 John Dewy
  • 30. (c) C4LPT, 2016 30 help managers develop individuals coaching stretch assignments
  • 31. (c) C4LPT, 2016 31 Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments 5 - Encourage self-improvement
  • 32. (c) C4LPT, 2016 32 support individual learning plans (ILPs) Goals Actions Resources Evidence
  • 33. (c) C4LPT, 2016 33 build modern learning skills
  • 34. (c) C4LPT, 2016 34 offer a learning concierge service
  • 35. (c) C4LPT, 2016 35 provide intelligent chatbots
  • 36. (c) C4LPT, 2016 Daily work Reflecting on daily experiences Company resources Company documents. Reports Job aids. How-To Guides Company-organisedtraining Classroom training. E-Learning © C4LPT, 2016 The Individual’s Perspective Work teams and groups Conversations. Meetings Answering each others questions Sharing of resources Sharing of knowledge/experiences Collaborative problem solving External resources (digital & non-digital) Books. Magazines. Journals Blogs. Articles. Videos. Animation. Podcasts. Professional Learning Network (PLN) Interactions with trusted connections on social networks, e.g. Twitter Facebook LinkedIn Google+ Online communities Participation in external online groups Self-organised external courses online (e.g. MOOCs) or in person Events Conferences. Backchannels . Webinars. Networking Events Manager Coaching. Feedback. Guidance Stretch assignments 36
  • 38. (c) C4LPT, 2016 38 Slide References Slide 2 Centre for Learning & Performance Technologies: http://c4lpt.co.uk Jane Hart: http://JaneHart.com Modern Workplace Learning: http://modernworkplacelearning.com 
 Slides 4-12 Top 100 Tools for Learning: http://c4lpt.co.uk/top100tools/ Slide 17 60 minute physics: http://course.minutephysics.com/courses/60- minute-physics/lectures/5327 Slide 18 PowToon explainers: https://www.powtoon.com/blog/5-best-animated-explainer- examples/ Corporate Training Explainer video SAI Global 3 Protection: https:// www.youtube.com/watch? v=86ECnvuioPw&index=2&list=PLM39M257E6RCuBWcWSGDb_q7isLWqYF-k Slide 19 CPPE’s learning campaign on acute kidney injury: https:// www.cppe.ac.uk/therapeutics/aki Slide 20 Cafe Expresso: http://ashleychiasson.com/blog/terminology-tuesday-job-aids/ How to make steak tartare: https://vine.co/v/bOIqn6rLeID Slide 23
 My pick of the best of May 2016 http://www.c4lpt.co.uk/blog/2016/06/01/my- pick-of-the-best-of-may-2016/