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Learning in the Modern Workplace

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This is the slideset I used in my keynote to Learntec, in Karlsruhe, Germany on 28 January. [Link to page of references is on last slide]

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Learning in the Modern Workplace

  1. Learning in the Modern Workplace: 
 Moving Beyond E-Learning Jane Hart Centre for Learning & Performance Technologies
 & Centre for Modern Workplace Learning
 LearnTec, 28 January 2015 @C4LPT
  2. Learning in the Modern Workplace:
 Moving Beyond E-Learning Why workplace learning 
 is evolving What it means to be
 a modern L&D department
  3. Classroom training 
 is … mostly ineffective
  4. Ebbinghaus Forgetting Curve
  5. “knowledge dumps tarted up with trivial interactions” 
 Clark Quinn E-Learning is often
 unappealing
  6. Some are 
 even paying
 their children
 to do it for them!
  7. People are building a trusted network of colleagues
 (aka PLN Personal Learning Network) 11
  8. People are keeping up to date with industry and professional news through knowledge flows 12
  9. People are using social tools to solve their own performance problems 13
  10. People are using a variety of instructional and information resources for their self-improvement and development
  11. Teams are using social tools to work and learn collaboratively
  12. 6" unstructured continuous on demand in short bursts social in the flow of work & on the go planned & unplanned autonomous
  13. Learning in the Modern Workplace Survey
  14. 18 Learning in the Modern Workplace Survey
  15. autonomy Learning
 from
 instruction courses Learning 
 from information,
 supporting productivity
 and job
 performance resources Learning 
 as a part of daily
 working with others
 in teams and groups
 through sharing of 
 knowledge and experiences social 
 collaboration (c) C4LPT, 2015 value personal
 learning Learning individually, as part of daily 
 experiences in the workplace,
 through self-improvement, 
 and using the Web 
 (professional networking, keeping up to date, etc) Learning in the Modern Workplace:
 (1) Workplace learning is more than training and e-learning
  16. “Control  leads  to  
 compliance;  
 autonomy  leads  to
  engagement.”
  17. autonomy Learning
 from instruction Learning 
 from information,
 supporting productivity
 and job
 performance courses resources Learning 
 as a part of daily
 working with others
 in teams and groups
 through sharing of 
 knowledge and experiences social 
 collaboration personal
 learning value Learning individually, as part of daily 
 experiences in the workplace,
 through self-improvement, 
 and using the Web 
 (professional networking, keeping up to date, etc) (c) C4LPT, 2015 Learning in the Modern Workplace:
 (2) It’s not just about designing and managing content; 
 but enabling and supporting learning in the workflow DESIGNING
 & MANAGING
 CONTENT ENABLING & SUPPORTING
 LEARNING
  18. micro content
  19. mobile content : mobile first micro
  20. mobile apps
  21. video explainers
  22. social video : corporate YouTube
  23. social collaboration
  24. through sharing of knowledge 
 and experiences
  25. Enterprise
 Social
 Networks
  26. activity stream
 supports conversation flow
  27. Sunder Ramachandran @sundertrg asked me to help the 
 Pfizer Sales Team 
 in India 
 to use their iPads
 for training guided social learning
  28. learning concierge service/ learning help desk
  29. Network Discover Manage 
 information 
 overload Connect the dots Share Personal Knowledge Management (PKM)
  30. autonomy courses resources social 
 collaboration personal
 learning value Information
 Designers Job Aid
 Designers App
 Developers Collaboration
 Specialists Community
 Managers Learning & Performance 
 Advisors IDs
 Trainers LMS Portals Enterprise
 Social 
 Networks/ Platforms Web &
 Personal 
 devices Learning in the Modern Workplace
 (3) It means new roles & technologies (c) C4LPT, 2015
  31. Traditional instructional design process “I want a course” ID works 
 with SME
  32. “I have a problem. Can you help” Learning in the Modern Workplace:
 (4) It requires an inclusive process to solving
 business problems Performance 
 Consultant 
 as Advisor
  33. Performance Consultant as Coordinator Instructional
 designers Information/job aid designers Collaboration
 advisors Mobile app designers
  34. Performance Consultant as Support
  35. from order-takers to trusted advisors
 (c) C4LPT, 2015 Learning in the Modern Workplace:
 (5) It’s about building a new relationship with the business
  36. Modern Workplace Learning:
 Moving Beyond E-Learning Page of References available at bit.ly/learntecjh

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