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C4LPT, 2016 2 - The How can L&D support today's smart workers?

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C4LPT, 2016
2 - The Smart Worker : wants immediate access to
solutions to his performance problems
Command & Control Encourage & Engage
Performance problems can only be
solved by company-organised
training solutions or company
designed job aids
The only valid solutions to
performance problems are those
created/delivered by L&D.
We ban access to social media - just
to make sure people don’t try and do
things themselves.
We realise we can’t create
everything people need and don’t
want to reinvent the wheel …
so we prefer to help people
develop the skills to find useful,
trustworthy resources on the
Social Web.

C4LPT, 2016
2 - The Smart Worker : wants immediate access to
solutions to his performance problems
Command & Control Encourage & Engage
Performance problems can only be
solved by company-organised
training solutions or company
designed job aids
The only valid solutions to
performance problems are those
created/delivered by L&D.
We ban access to social media - just
to make sure people don’t try and do
things themselves.
We realise we can’t create
everything people need and don’t
want to reinvent the wheel …
so we prefer to help people
develop the skills to find useful,
trustworthy resources on the
Social Web.

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