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Asiser Network And Services 2011


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Asiser Network And Services 2011

  1. 1.
  2. 2. About Us<br /><br />2<br />Asiser is a Spanish medical service company that forms part of the ASISA Group (Leading Health Insurance company). Created in 2006 as a private medical service company, Asiser provides quality and affordable healthcare solutions.The health program offered is not an insurance. It is designed to complement any health service model with no contract limitations on the basis of age, pathology or current health status.Since 2009 Asiser provides medical assistance for expatriate employees, travel insurance policy holders and foreign patients.<br />
  3. 3. Asiser – Integrated Health Care Service Model<br /><br />3<br />Associations and large organizations <br />Hospitals<br />Immigrants and<br /> health tourists<br />Physicians<br /><ul><li>No access age limits
  4. 4. No exclusions
  5. 5. No waiting periods
  6. 6. Preferential costs
  7. 7. Total control of the costs
  8. 8. Guided access </li></ul>Wellbeing<br />Mutual insurances<br />Employees<br />Individual clients<br />
  9. 9. ASISA GROUP<br /><ul><li>Over 1.7 million policy holders
  10. 10. 30.000 physicians and specialists
  11. 11. 48 Branches y 55 local offices in Spain
  12. 12. 13 ASISA owned hospitals and more than 600 partner hospitals
  13. 13. State Quality Certifications, AENOR ISO 9001, 14001 Quality certification
  14. 14. More than 20.000 hospital beds
  15. 15. web:</li></ul><br />4<br /><ul><li>ASISA was founded in 1971 as a health insurance company created by LAVINIA medical cooperative.
  16. 16. Its non-for-profit nature allows to allocate the annual benefits towards effective improvement of the medical assistance quality, medical technology and specialized training for physicians.
  17. 17. After 40 years of operations it has maintained its positions among the three leading health insurance providers in Spain.
  18. 18. ASISA highly values its social responsibility agenda and through sponsorships of the National Synchronized Swimming Federation and several other national federations promotes the physical and emotional development. ASISA is a proud sponsor of three sports federations for intellectual disable athletes.
  19. 19. ASISA is a member of the Social Integration Forum, contributing to social sustainability, by promoting the development of knowledge and culture in the society, ensuring social cohesion and equitable access to basic goods and services. </li></li></ul><li>ASISA Group – Integrated Delivery System<br /><br />5<br />H<br />H<br />H<br />H<br />Hospital ASISA<br />H<br />H<br />H<br />H<br />H<br />H<br />H<br />H<br />H<br />H<br />H<br />
  20. 20. Asiser Hospital Network<br /><ul><li>Hospital Moncloa
  21. 21. Virgen de la Vega Clinic
  22. 22. Hospital Torrevieja
  23. 23. Vistahermosa Clinic
  24. 24. San Carlos Clinic
  25. 25. Jerez Clinic
  26. 26. Mediterraneo Clinic
  27. 27. Inmaculada Concepción Clinic
  28. 28. Montpellier Clinic
  29. 29. Los Naranjos Clinic
  30. 30. Perpetuo Socorro Clinic
  31. 31. Santa Isabel Clinic
  32. 32. Cristo Rey Clinic
  33. 33. El Angel Clinic
  34. 34. Centro Médico Teknon
  35. 35. Baviera Clinic
  36. 36. Barraquer – Ophthalmology center
  37. 37. Hospital Quiron – Valencia
  38. 38. Hospital Quiron – San Sebastian
  39. 39. Based on ASISA Group hospital delivery system with 13 own hospitals and selected private hospitals
  40. 40. Selected network with criteria of processes and standards
  41. 41. Previously negotiated prices
  42. 42. Previously established operational processes
  43. 43. National coverage</li></ul><br />6<br />
  44. 44. Asiser – Service Portfolio<br />Preventionand <br />early diagnosis<br />Medical treatment<br />Health Guidance Services<br />Healthy <br />living<br /><ul><li>General and all Specialized Medicine
  45. 45. Hospitalization units
  46. 46. Eye laser corrections
  47. 47. Dental services
  48. 48. Conservation of umbilical cord stem cells
  49. 49. Assisted Reproduction
  50. 50. Cosmetic surgery
  51. 51. Medical advice helpline 24h/day 365/year
  52. 52. Telephone, SMS or e-mail appointment reminder service
  53. 53. Web services
  54. 54. Medical checkups, dental, psychological
  55. 55. Smoking cessation programs
  56. 56. Diet y nutrition
  57. 57. Genetic diagnostics
  58. 58. Thalassotherapy
  59. 59. Spa
  60. 60. Wellness centers
  61. 61. Psychology and psychotherapy
  62. 62. Pilates</li></ul><br />7<br />
  63. 63.<br />8<br />Integrated Medical Delivery Model based on Cost Control and Traceability<br />Organized and Centralized Hospital Network<br />Primary, home and hotel medical assistance<br />Call center 24h, 365/y<br /><ul><li>Customer service and case management
  64. 64. The client is advised and directed to the most appropriate medical assistance source
  65. 65. No need for unnecessary transfer
  66. 66. Clients better convenience
  67. 67. Previously established prices
  68. 68. Uniformity of medical processes
  69. 69. Control of patients and cost control </li></li></ul><li>Asiser-Foreign Patient Case Management<br />Asiser was contacted by our client, requiring our urgent assistance to a patient. John Smith was working on a ship in the Mediterranean Sea, near Barcelona, when he had suffer severe finger injury. Our medical emergency team made an assessment guidance by telephone, evaluating the necessity of a surgery. <br />Asiser organized the medical appointment with a specialist in "Sagrat Cor", one of our hospitals in Barcelona. John Smith went through a successful surgery that required a follow-up exam in a week. However, the patient could go back to his ship after spending 24 hours in our hospital. <br />Review within a week ... Yes, but the ship had moved from Barcelona and John was already in Mallorca.<br />Asiser coordinated the follow-up appointment in our clinic in Mallorca, so that John could have the post-surgical exam available there and the medical process was completed positively.<br /><br />9<br />
  70. 70. Benefit for the End User – Model Comparison<br />Hospital direct payment model<br />Asiser medical assistance model <br />Poor communication between the medical provider and the payor company<br />Fragmented care difficult to follow-up <br />Difficulty to provision and control the medical costs<br /><ul><li>Continuous and personal communication with the patient by Asiser Medical Team
  71. 71. Total patients/process traceability, constant communication between the payor company and Asiser
  72. 72. Cost control and provision
  73. 73. Single, detailed monthly invoicing to the payor
  74. 74. Accurate medical and cost saving reports</li></ul><br />10<br />
  75. 75.<br />11<br />Asiser model<br />Accessibility<br />Universality<br />Unlimited and guided support for medical service delivery, providers and payor medical coordinators<br />No service exceptions due to age, preexisting conditions<br />No gaps of coverage<br />Centrallymanaged network<br />Access to all services through Asiser coordination center<br />Abilityto adaptto client’s necessities<br />Continuousupdate of the medical network<br />Previouslynegotiated prices<br />Transparency<br />Integrated delivery <br />Customer call center<br />Case management<br />Comprehensive network coordination<br />Medical services<br />Back office services<br />Billing and statistics<br />Quality control <br />Published and homogeneous network<br />Published rates<br />Complete process information<br />Client –Provider Coordination <br />Activity dashboards available to the payor<br />
  76. 76. Interested already? Let us know.<br /><br />12<br />CONTACT INFORMATION: <br />Business Development<br />Domingo Moreno <br /><br />Marketing and Communication<br />Jana Alexandrova<br /><br />