Why Web 2.0?


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A presentation for the Scottish Law Librarians Group delivered on the 20th of June

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  • Why Web 2.0?

    1. 1. Why Web 2.0? Challenges and opportunities for the legal sector SLLG Seminar – 20 th June 2008 James Mullan
    2. 2. First a quote… <ul><li>“Legal information professionals must be adapting its potential for their services” </li></ul><ul><li>Barbara Tearle (BIALL President) </li></ul>
    3. 3. What I’ll look at… <ul><li>What is Web 2.0? </li></ul><ul><li>A look at some Web 2.0 tools (Opportunities) </li></ul><ul><li>Challenges for you </li></ul><ul><li>Challenges for the Legal Sector </li></ul>
    4. 4. What is Web 2.0? <ul><li>A perceived second generation of web-based communities…such as social networking sites, wikis and blogs…which aim to facilitate creativity, collaboration and sharing (of content) between users. </li></ul><ul><li>Wikipedia entry “Web 2.0” </li></ul>
    5. 5. Web 2.0 Technologies <ul><li>Blogs </li></ul><ul><li>RSS </li></ul><ul><li>Wikis </li></ul><ul><li>Social Software </li></ul><ul><ul><li>Social Networking </li></ul></ul><ul><ul><li>Social Bookmarking </li></ul></ul><ul><li>Widgets </li></ul><ul><li>Mashups & Startpages </li></ul>
    6. 6. Web 2.0 applications are usually… <ul><li>Collaborative </li></ul><ul><ul><li>Users can “contribute” content in a non-passive way </li></ul></ul><ul><li>Interactive </li></ul><ul><ul><li>Users can view each others content and talk to other users about their content </li></ul></ul>
    7. 7. Blogs and Blogging <ul><li>A Weblog or Blog is a frequently updated Website </li></ul><ul><li>Dated entries are arranged in reverse chronological order </li></ul><ul><li>Blogs are easy to create and update </li></ul><ul><li>Blogging software is free </li></ul>
    8. 8. Law Librarians & Blogging <ul><li>Blogs can be used for a variety of reasons including; </li></ul><ul><ul><li>To promote Library Services </li></ul></ul><ul><ul><li>As internal communication tools </li></ul></ul><ul><ul><li>To avoid Information Overload </li></ul></ul>
    9. 13. The future of Blogging? <ul><li>New ways of Blogging have started appearing; </li></ul><ul><li>“Microblogging” Twitter, Tumblr </li></ul><ul><li>Collaborative Blogging </li></ul>
    10. 16. Libraries using Twitter
    11. 17. RSS <ul><li>RS what? </li></ul><ul><ul><li>Really Simple Syndication </li></ul></ul><ul><ul><li>Rich Site Summaries </li></ul></ul><ul><ul><li>Read Some Stories </li></ul></ul><ul><li>RSS Feeds are simple XML documents which need to be read in an “RSS Reader” </li></ul>
    12. 18. RSS <ul><li>RSS Feeds enable you to; </li></ul><ul><li>Deliver web content from multiple sites to a single web application </li></ul><ul><li>Subscribe only to content you want to see </li></ul><ul><li>Avoid visiting multiple sites </li></ul><ul><li>Easily see which sites have been updated </li></ul>
    13. 19. Law Librarians & RSS <ul><li>RSS isn’t just for Blogs though: </li></ul><ul><ul><li>Journals </li></ul></ul><ul><ul><li>Government Websites </li></ul></ul><ul><ul><li>Law Firms </li></ul></ul><ul><ul><li>News Sources </li></ul></ul><ul><ul><li>Online Databases </li></ul></ul>
    14. 20. What does it really mean? <ul><li>It’s now much easier for Information Professionals to; </li></ul><ul><ul><li>Stay on top of what is being published on the Web </li></ul></ul><ul><ul><li>Make the content available to other users </li></ul></ul><ul><ul><li>Use RSS as part of a current awareness service </li></ul></ul>
    15. 21. No No CUP No No OUP Yes No Kluwer Law No No Justis - Yes Wiley-Blackwells Yes No Hart Publishing No No Hammicks Yes No XPL Publishing Yes No Tottel - Yes Wildys Yes No Westlaw Yes No Lexis Nexis Butterworths Planning Using RSS Publisher
    16. 27. RSS is great but… <ul><li>…don’t I need to be really tech savvy to use it? </li></ul>
    17. 31. Wikis <ul><li>A Wiki is an application or a piece of software that allows users to create edit and link “web” pages </li></ul><ul><li>Increasingly Wikis are being used within law firms to: </li></ul><ul><ul><li>Encourage Knowledge sharing/collaboration </li></ul></ul><ul><ul><li>Replace or enhance Intranets </li></ul></ul>
    18. 32. Why are Wikis so wikied? <ul><li>Wikis have been successfully used by Law Firms because: </li></ul><ul><ul><li>Their focus is on content not authoring tools </li></ul></ul><ul><ul><li>You don’t need to have any experience to start using a Wiki </li></ul></ul>
    19. 33. Law Librarians & Wikis <ul><li>There is huge potential for Law Librarians to use Wikis in the following areas: </li></ul><ul><ul><li>System Documentation (LMS) </li></ul></ul><ul><ul><li>Subject Guides </li></ul></ul><ul><ul><li>FAQ’s </li></ul></ul><ul><ul><li>Best Practice Guides </li></ul></ul>
    20. 38. When using Wikis <ul><li>There needs to be a reason for the Wiki </li></ul><ul><li>More than one person should be using it as a communication/collaboration tool </li></ul><ul><li>You must avoid the “empty Wiki” syndrome at all costs </li></ul>
    21. 39. Social Networking <ul><li>A social networking site allows user to form connections with other people </li></ul><ul><li>Users post information about themselves which is then available for other people to search </li></ul><ul><li>Popular Social Networks include; </li></ul><ul><ul><li>Facebook </li></ul></ul><ul><ul><li>MySpace </li></ul></ul><ul><ul><li>LinkedIn </li></ul></ul>
    22. 40. Law Librarians & Social Networking <ul><li>Law Librarians can use Social Networks to: </li></ul><ul><ul><li>Promote useful websites and legal resources </li></ul></ul><ul><ul><li>Demonstrate their organisations and their own expertise and interests </li></ul></ul><ul><ul><li>Connect with users in “their spaces” </li></ul></ul>
    23. 43. How to start using Social Networks <ul><li>Join a network </li></ul><ul><li>Create a profile </li></ul><ul><li>Decide how much or how little information you want to display </li></ul><ul><li>Find potential connections </li></ul><ul><li>Invite them to be your friend (connect) </li></ul><ul><li>Start building on these connections </li></ul>
    24. 44. Social Bookmarking <ul><li>Why use Social Bookmaking? </li></ul><ul><li>Social Bookmarking tools let you and anyone you want to access your saved sites. </li></ul><ul><li>You can discover sites being used by other people without having to visit the site yourself </li></ul><ul><li>The sites can be easily organised using categories (tags) </li></ul>
    25. 45. Social Bookmarking <ul><li>One of the most popular sites is del.icio.us </li></ul><ul><li>Other sites include; </li></ul><ul><ul><li>Digg </li></ul></ul><ul><ul><li>Furl </li></ul></ul><ul><ul><li>StumbleUpon </li></ul></ul>
    26. 50. Widgets (Gadgets) <ul><li>Widgets are “mini” desktop applications that deliver content from the web. </li></ul><ul><li>Widgets are usually; </li></ul><ul><ul><li>Embedded within blogs </li></ul></ul><ul><ul><li>Social networking pages or websites </li></ul></ul><ul><li>Their application could go beyond this though </li></ul>
    27. 54. Widgets <ul><li>There is some potential for using Widgets in Law Firms to display content available on the Web. </li></ul><ul><li>Widgets could also be used to display content from other systems on Portals or Intranets </li></ul><ul><li>Lots of Libraries are using Widgets to display content from their Library Catalogue </li></ul>
    28. 55. Mashups and Start pages <ul><li>A “mashup” is a Web application that uses content from more than one source to create a new service </li></ul><ul><li>Usually RSS feeds/content </li></ul><ul><li>Yahoo Pipes/RSS Mixer </li></ul>
    29. 60. Start Pages <ul><li>Start Pages are user created “sites” which contain many different elements </li></ul><ul><li>The sites are usually divided into tabs which contain “elements” </li></ul><ul><ul><li>RSS Feeds </li></ul></ul><ul><ul><li>Calendars </li></ul></ul><ul><ul><li>Notes </li></ul></ul><ul><ul><li>Bookmarks </li></ul></ul>
    30. 66. Challenges for you <ul><li>Keeping up with the pace of change! </li></ul><ul><li>Deciding what to start using first </li></ul><ul><li>Having “rights” to use the technology </li></ul><ul><li>Knowing what the best sites to use are </li></ul><ul><li>Convincing your organisation that you should be using Web 2.0 </li></ul><ul><li>Identifying the skills and knowledge that you need </li></ul>
    31. 67. Challenges for you <ul><li>Avoiding Information Overload…again </li></ul><ul><li>Web 2.0 is increasing being described as a “disruptive” technology </li></ul><ul><ul><li>RSS </li></ul></ul><ul><ul><li>Reading blog posts </li></ul></ul><ul><li>Applications are available that can now filter the information you receive; </li></ul><ul><ul><li>Feed Rinse </li></ul></ul><ul><ul><li>Yahoo Pipes </li></ul></ul>
    32. 68. Challenges for you <ul><li>Ethical </li></ul><ul><ul><li>Social Networking sites and Virtual Worlds </li></ul></ul><ul><li>Legal </li></ul><ul><ul><li>Your anonymity </li></ul></ul><ul><ul><li>Defamation </li></ul></ul><ul><ul><li>Downloading of documents/images </li></ul></ul>
    33. 69. Challenges for the Legal Sector <ul><li>Associating your organisation with a product </li></ul><ul><ul><li>Allen & Overy and Facebook </li></ul></ul><ul><li>Encouraging collaboration </li></ul><ul><ul><li>Not renowned for collaboration </li></ul></ul><ul><ul><li>Existing systems don’t encourage </li></ul></ul><ul><ul><li>What role should Law Librarians play? </li></ul></ul>
    34. 70. Challenges for the Legal Sector <ul><li>If your organisation does want to do “Web 2.0” then you need to think about; </li></ul><ul><ul><li>Your priority application areas </li></ul></ul><ul><ul><li>Whether you are replacing or an improving an existing service </li></ul></ul><ul><ul><li>What the benefits are going to be </li></ul></ul>
    35. 71. Challenges for the Legal Sector <ul><li>What about MOSS? </li></ul><ul><li>Microsoft Office Sharepoint Server or Sharepoint </li></ul><ul><li>Likely to be implemented by a number of firms in 2008 </li></ul><ul><ul><li>Blogs </li></ul></ul><ul><ul><li>RSS Feeds </li></ul></ul><ul><ul><li>Wikis </li></ul></ul>
    36. 74. Conclusion <ul><li>Web 2.0 provides Information Professionals with new methods by which to disseminate and create information and can provide real benefit to users, however; </li></ul><ul><li>A Web 2.0 application cant be applied to every situation </li></ul><ul><li>Don’t do Web 2.0 just because it’s “cool” </li></ul><ul><li>The take-up of Web 2.0 is growing but many applications are still blocked </li></ul>
    37. 75. <ul><li>Questions </li></ul>