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FWD THINKER KEYNOTE ON BUSINESS PROCESS APPS
Jamil Haddadin
http://twitter.com/jamilhaddadin http://linkedin.com/in/jamilhaddadin http://jamilhaddadin.com
Who am I?
Who are you? Why I am here?
New Market
Trends
Challenges
Analyze
The Killer Tool
Best Practices
WHO ARE YOU?
WHY I AM HERE
I will not talk about K2 nor SharePoint!
Share some great ideas about BPM!
Help you to automate your busines...
WHY DO WE AUTOMATE MANUAL PROCESSES
Improve
Visibility
Improve
Experience
Reduce
Cost
Business
Consistency
Increase
Effici...
1- BUSINESS ACCELERATION
• Business is accelerating
• Customers are impatient
• Market is unforgiving
2- TECHNICAL DECISION MAKING
• Business Users are making
more decision
• Business users don’t wait IT
to catch up!
• Busin...
3- MOBILE
• Everyone has a mobile
• Mobiles are different
• Mobility support is not an
option anymore.
Source: http://mone...
4- DATA DRIVEN DECISION
• BI & analytics are at the top
• Multiple device support
• Regardless of the source!
5- CLOUD
• It is coming, coming &
coming.
• Hybrid support
• Government / business
FACT
Struggle
Business
Challenges
Implementation
Challenges
“… 80% of companies struggled to match
processes to workflows ...
BUSINESS CHALLENGES
Missing the right business user
Manual processes has poor documentation
IT is not process engineering
IMPLEMENTATION CHALLENGES
Slow to develop & cope with changes
the less effort, the
faster and more
powerful you will be
Ev...
EXAMPLE
WorkflowForms
Data Reports
WorkflowForms
Data Reports
Themes
MobileVersioning
Validation &
Rules
Controls
Views
Integration
WFroms
Rich Workflow
Patterns
Task
Management
Integration
Task Assignment
Data
Escalations
Management
Security
Versioning ...
Workflow
Data Abstraction Composite
Objects
Reusability Workflow
Forms Cloud
Data
OOB Reports Workflows
Forms
Data
Business Insight Events &
Notifications
Reports
RUN
Automated
Processes
Deliver work
Make better
decisions faster
BUILD
No code option
Change quickly
Reuse
A BUSINESS APP...
EASE
RUN
Intuitive UX
Aggregated data
Tailored for devices
BUILD
Appropriate tools
Business
collaboration
Prebuilt assets
...
POWER
RUN
Apps that scale
Complex processes
Real time reporting
BUILD
Span systems
Custom to your
business
Best practices
...
COST
RUN
Better, timely
decisions
Task automation
Compliance
BUILD
Lower cost app
delivery
Use existing systems
Change wit...
BPM BEST PRACTICES
Don’t automate un-engineered processes
Business user is your co-developer
Out of the box
Think business...
Future of Business Process Management, Challenges and Best Practices
Future of Business Process Management, Challenges and Best Practices
Future of Business Process Management, Challenges and Best Practices
Future of Business Process Management, Challenges and Best Practices
Future of Business Process Management, Challenges and Best Practices
Future of Business Process Management, Challenges and Best Practices
Future of Business Process Management, Challenges and Best Practices
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Future of Business Process Management, Challenges and Best Practices

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Future of Business Process Management, Challenges and Best Practices

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Future of Business Process Management, Challenges and Best Practices

  1. 1. FWD THINKER KEYNOTE ON BUSINESS PROCESS APPS
  2. 2. Jamil Haddadin http://twitter.com/jamilhaddadin http://linkedin.com/in/jamilhaddadin http://jamilhaddadin.com
  3. 3. Who am I? Who are you? Why I am here? New Market Trends Challenges Analyze The Killer Tool Best Practices
  4. 4. WHO ARE YOU?
  5. 5. WHY I AM HERE I will not talk about K2 nor SharePoint! Share some great ideas about BPM! Help you to automate your business processes
  6. 6. WHY DO WE AUTOMATE MANUAL PROCESSES Improve Visibility Improve Experience Reduce Cost Business Consistency Increase Efficiency
  7. 7. 1- BUSINESS ACCELERATION • Business is accelerating • Customers are impatient • Market is unforgiving
  8. 8. 2- TECHNICAL DECISION MAKING • Business Users are making more decision • Business users don’t wait IT to catch up! • Business users are more techy
  9. 9. 3- MOBILE • Everyone has a mobile • Mobiles are different • Mobility support is not an option anymore. Source: http://money.cnn.com/
  10. 10. 4- DATA DRIVEN DECISION • BI & analytics are at the top • Multiple device support • Regardless of the source!
  11. 11. 5- CLOUD • It is coming, coming & coming. • Hybrid support • Government / business
  12. 12. FACT Struggle Business Challenges Implementation Challenges “… 80% of companies struggled to match processes to workflows …” Source :AIM 2013 Intranet Survey
  13. 13. BUSINESS CHALLENGES Missing the right business user Manual processes has poor documentation IT is not process engineering
  14. 14. IMPLEMENTATION CHALLENGES Slow to develop & cope with changes the less effort, the faster and more powerful you will be Everything should be made as simple as possible but not simpler Very Complex OR Very Simple Limited tools Difficult to Test Distributed Application
  15. 15. EXAMPLE
  16. 16. WorkflowForms Data Reports
  17. 17. WorkflowForms Data Reports Themes MobileVersioning Validation & Rules Controls Views Integration
  18. 18. WFroms Rich Workflow Patterns Task Management Integration Task Assignment Data Escalations Management Security Versioning Scalability Rules
  19. 19. Workflow Data Abstraction Composite Objects Reusability Workflow Forms Cloud
  20. 20. Data OOB Reports Workflows Forms Data Business Insight Events & Notifications
  21. 21. Reports
  22. 22. RUN Automated Processes Deliver work Make better decisions faster BUILD No code option Change quickly Reuse A BUSINESS APPS PLATFORM + + = SPEED
  23. 23. EASE RUN Intuitive UX Aggregated data Tailored for devices BUILD Appropriate tools Business collaboration Prebuilt assets A BUSINESS APPS PLATFORM + + =
  24. 24. POWER RUN Apps that scale Complex processes Real time reporting BUILD Span systems Custom to your business Best practices A BUSINESS APPS PLATFORM + + =
  25. 25. COST RUN Better, timely decisions Task automation Compliance BUILD Lower cost app delivery Use existing systems Change without high cost A BUSINESS APPS PLATFORM + + =
  26. 26. BPM BEST PRACTICES Don’t automate un-engineered processes Business user is your co-developer Out of the box Think business Start Simple & be agile

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