ANSWER: Greet them with their preferred method, therefore preventing the possibility of offending them.Due to different cultures, people have different ways in which they greet others. When communicating, it is best to be polite and respect their culture by greeting them the way they wish to be greeted.
ANSWER: Soften your tone to ensure your word production is clear and coherent.By softening your tone, you can guarantee that when producing words, they will be clear and recognizable by other people. By shouting, you face the possibility of producing jumbled words or words that people can not make out due to the loud tone of your voice.
ANSWER: Research your findings prior to providing information to others.Before communicating, it is best to ensure the information you are providing is 100% accurate, otherwise you are may not be able to validate yourself when answering questions. This is the best way to communicate to ensure you are able to answer questions.
ANSWER: Include bright colours, facts, statistics, relevant information and transitions in your presentation.This type of presentation will engage the audience through the use of relevant information that will appeal to the audience, avoid any boredom through the use of bright colours and statistics and facts to interest the audience further.
ANSWER: Give an enthusiastic response to the receiver whilst ensuring to balance any biases equally.By balancing biases equally, you avoid potentially offending or annoying anyone who is watching your presentation. Opinions should be shared equally. Furthermore, by enthusiastically responding to someone, it shows you are interested in the topic(s) at hand, thus ensuring that the audience will respond to this positive energy.
ANSWER: A verbal exchange is simply a conversation. The best way to conduct one is by being kind, polite and respectful whilst having the exchange. Through politeness and giving respect to those around you, a conversation can be fun and enjoyable for everyone involved.
ANSWER: Signing is a method of communicating with deaf people. As opposed to conveying sound, hand movements are used.Using articulated hand movements that portray sound, deaf people are able to understand the movements and convert them in to sound, thus being able to respond.
ANSWER: Lip reading is a way to visually interpret movements of the lips, face and tongue. This is therefore a way for deaf people to understand what the sender is saying.Through learning the lip movements of others, deaf people can understand what the sender is saying when being spoken to.
ANSWER: Tell the listener what can be done/Suggest alternatives and choices available/sounds helpful and encouraging rather than bureaucratic/stresses positive actions and positive consequences that can be anticipated. By being positive, it will enable conversation to flow and help studies or opinions to be generated in a productive and fun way. Being suggestive can help to discover new ideas. Furthermore, by telling the listener what can be done, they are able to learn through your own presentation.
ANSWER: It is best to avoid negative language so that you do not offend others. By using negative language i.e. swearing, shouting, giving only your bias views without any regard for others opinions/views, people may become offended by your tone or general use of language, thus causing you or your presentation to be disregarded as relevant, therefore losing the attention of others. It is best to maintain a positive attitude overall to ensure your views are heard and considered.
ANSWER: Through nodding, the sender is able to identify when the receiver is acknowledging what they are saying.When you nod to someone else whilst they are talking, it is an indication that you are acknowledging their points and views, thus allowing them continue or even move on to other points due to your understanding and acknowledgement. This use of indication in communication allows the sender to identify when you understand and when you are able to move to other points.
ANSWER: When responding to a summarization, it shows that you have acknowledged what they are saying and understand what they have summarized to you.By responding positively to a summarization, it shows the sender that you were able to understand and identify key points. This therefore means you may be able to move on in the conversation/presentation etc.
ANSWER: That you are clarifying what they are saying. By putting it in to other words, it shows you understand what they are saying and that you are listening.By paraphrasing, you show the sender that you have their full attention. This clarifies that you have understood and listened to what they have said. By putting their words in to your own, it also shows you are able to share their views whilst raising other points.
ANSWER: Background noise will prevent you from fully hearing what the sender is saying, thus causing a barrier in communication.If the background noise around you is of a high volume whilst having a discussion with someone, it may prove difficult to hear them. By speaking it quiet places it will enable you to have a full discussion with someone whilst being able to hear them fully.
ANSWER: All of the aboveAll of the above can act as a distraction whilst communicating with someone. Whilst it may not be possible to consistently avoid all of the above, try to find places to have a discussion where all of the above aren’t located. Furthermore, noise cancelling headphones are ideal when working alone to ensure all noise is blocked out when working on something.
ANSWER: Put noise cancelling headphones in and focus on the task at hand by assessing goals and targets to complete.Using noise cancelling headphones can block out the noise and give you the full focus you need. Furthermore, laying goals and targets on the table and assessing what needs to be done and what can be achieved can give you a sense of focus as you know what has to be done.
ANSWER: A question that enables you to expand on your answer and provide a description to compliment the answer.When answering an open question, you are able to expand and broaden your explanation beyond ‘yes’ or ‘no’ (this is a closed question.) Furthermore, an open question provides potential discussions which can help to improve communications further.
ANSWER: Writing electronic emails that are cost-free and easy to send in short time.Stamps for letters can cost a lot of money for a company who have to send multiple letters, therefore, emails are cost effective in that they are easy to send and almost send instantly and cost little to no money to send, thus enabling a company to save a lot of money.
Principles of effective communication power point game
Principles of Effective Communication PowerPoint Game By Jamie Foster
Cultural Differences How can someone from a different culture benefit from communication through greeting them?Greet them in your Walk past thempreferred way. without acknowledging them.Greet them with Speak in theirtheir preferred language., as this willmethod, therefore avoid any confusion orpreventing the miscommunication.possibility ofoffending them.
Adapting Your Communication If someone is having difficulty understanding your tone of voice, which of the following ways is ideal to ensure you are understood better?Maintain the same Soften your tone totone of voice. ensure your word production is clear and coherent.Shout as loud asyou can so that you Consistentlyare heard. change your tone to find the suited one to the receiver.
Accuracy in Communication If you are required to provide information when speaking to others, how can you ensure that the information you are providing is accurate?Make information Assume that theup as you go along. information you are providing is correct based on what you have heard fromResearch your others.findings prior toproviding Look only forinformation to secondary data.others.
Engaging the Audience How can you make a presentation more engaging to an audience of whom you must keep interested? Dull colours are theInclude bright key to maintaining acolours, facts, high level ofstatistics, relevant professionalism ininformation and your presentation,transitions in your so avoid any sort ofpresentation. bright colours or transitional effects.
Question and Answer When answering a question, how should you go about ensuring that you answer it correctly?Give your own Do not answer anyopinions and ideas questions that youand maintain a bias feel should not beview on your answered.thoughts. Give anIf you feel it is enthusiasticnecessary, lie to response to thegive your receiver a receiver whilstgood response to ensuring to balancetheir question. any biases equally.
Verbal Exchanges What is the simplistic term for a ‘verbal exchange’, and which of the following is the best way to conduct one?A verbal exchange A verbal exchangeis simply a is a federal offence.conversation. Thebest way to conductone is by being A verbal exchangekind, polite and is simply a place forrespectful whilst your views to behaving the discussed.exchange.
Signing What does signing consist of?Talking to anyone Signing is a methodwho is around you. of communicating with deaf people. As opposed to conveying sound, coordinated hand movements areUsing sign posts to used.have a discussion.
Lip Reading How is it possible for someone who is deaf to still understand what you are saying?There is no method Lip reading is a wayfor this. to visually interpret movements of the lips, face andWriting words down tongue. This ison a piece of paper therefore a way foris a way to use lip deaf people toreading as a understand whatmethod of lip the sender isreading. saying.
Positive Language Which listings below best describe positive language?• Tells the listener what can be done • Biased Opinions• Suggests • Pessimistic Views alternatives and • Little engagement with receivers choices available. • Stresses ideas that will not work to• Sounds helpful and avoid any mishaps/disappointing encouraging rather outcomes. than bureaucratic. • Maintain minimal eye contact• Stresses positive • Avoid helping others to make sure that actions and positive your own person is okay. consequences that can be anticipated.
Negative Language Why is negative language perceived as the wrong type of language to use towards others?Negative language is By using negativethe best way to put a language, other peoplemessage across; using will understand youas little eye contact as through the means ofpossible, swearing and poor communication.shouting.It is best to avoid using Negative language is anegative language so way to have othersthat you do not offend perceive yourothers. language as positive.
Nodding How can the sender benefit from the receiver nodding when communicating?Through nodding, thesender is able to Nodding implies youidentify when the are not acknowledgingreceiver is the sender at all, andacknowledging what that you are ignoringthey are saying. them.Nodding is a way to Nodding is anotherclarify your own points. means of vocal communication.
Summarising How can responding to a summarization show that you are listening to the sender?When responding to a I don’t know whatsummarization, it summarizing is.shows you haveacknowledged whatthey are saying andunderstand what theyhave summarized toyou.Summarizing is an If the sender gives aeffective form of summary to thecommunication that is receiver, then thatwidely used by many person is required topeople. respond.
Paraphrasing If you paraphrase something a sender says, what will that instigate to them?That you are clarifying Paraphrasing is a waywhat they are saying. of confusing someoneBy putting it in other when conversing.words, it shows youunderstand what theyare saying and thatyou are listening.
Background Noise How could background noise hinder your chances of having an effective conversation with someone else? When responding to aBackground noise only summarization, ithelps to create an shows you haveeffective conversation acknowledged what they are saying andBackground noise will understand what theyprevent you from fully have summarized tohearing what the sender is you.saying, thus causing abarrier in communication.
Distractions What factors can act as distractions whilst conversing with someone else?• Background Noise • Construction sites• Interruptions• Objects• Vehicles • People having other conversations• Animals • Loud bangs
Lack of Concentration How can you maintain concentration whilst studying or completing a task?Put noise cancelling Ask a friend to talk toheadphones in and you. This way you willfocus on the task at focus more.hand by assessinggoals and targets tocomplete. Try to switch between tasks, therefore yourJust try your best to focus will always befocus. based on work.
Types of QuestionsWhich type of question is an openquestion?A question that only A question thatenables you to provide enables you to expandone word answers on your answer andwithout the ability to provide a descriptionadapt on the question. to compliment the answer.
Communication in Writing How would a company benefit from saving money and time when communicating in writing?Hand-writing letters Sending a homingand adding first class pigeon to eachstamps to all of them required destinationWriting electronic Save time by avoidingemails that are cost- all means offree and easy to send communication inin short time. writing.
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