Introduction to ISS
Getting the most out of
information and IT resources
Jamie Halstead
Research & Learning Support
1
Outline
• ISS, ISCs & Finding somewhere to study
• College passwords
• OneSpace
• Finding books, journals and other useful...
Information Services & Systems
• Library Services
• IT services
• Archives
• Audiovisual Services
• Telephony
What is ISS?...
• The Information Services Centre (ISC) for the Strand
campus
• Gothic revival building on Chancery Lane
• You need your C...
• Guy’s campus – New Hunt’s House ISC and the Wills
Library
• Waterloo campus – Franklin Wilkins Building ISC
• Denmark Hi...
You can find:
• Silent study spaces and rooms
• Bookable Group Study Rooms
• Student computing rooms
• Room for your own l...
• Help us keep the ISCs and libraries a good place to
study for everyone
• Look after your belongings
• Listen for instruc...
• King’s username and password
– Campus and Global desktops
– OneSpace
– Blackboard (e-learning)
– King’s email service
– ...
King’s online
OneSpace - the College Portal
http://onespace.kcl.ac.uk
9
College external web site
http://www.kcl.ac.uk
• The ISS catalogue will tell you
– If we have the book you want
– If it has been taken out by someone
– Where you will fi...
1. Search the catalogue using relevant keywords:
- the author’s last name and one or two significant
words from the title
...
• Your College Card is also your Library Card
• You can borrow a maximum of 15 books
• Use self-service
• Watch out for fi...
• Reading list service http://readinglist.kcl.ac.uk
• Digital course packs
New Services
13
• Renew online in OneSpace, by phone 020 7848 1555
(24/7), self service machines, or at service desk
• Short loans can onl...
• Journals
• Reference works
• Official publications and reports
• Dissertations and theses
• Multimedia
• Exam papers (no...
• Journals are used to disseminate research and
encourage debate amongst academics
• They are published regularly througho...
• Example Reference:
Pallis, G. (2010). Cloud computing: The new
frontier of internet computing. IEEE Internet
Computing. ...
• Senate House and other academic libraries
• Other libraries in London
• Specialist libraries
• British Library
• Inter L...
• University of London library in
Bloomsbury
• Can borrow more books!
• Complements our print and e-resources
• Can become...
• There’s so much on
the web that it’s hard
to find the good stuff
• Try Google Scholar
Google
20
• Good starting point?
• Make full use of toolbox etc…
• But – health warning!
• Don’t rely on it for accuracy
• Always us...
Subject Resources Pages
22
• Student computing – Campus and Global desktops
• King’s email service
• Software for your studies
• Wireless network on ...
• Campus and Global desktops (interchangeable)
• Student computing rooms, ISCs, College residences
• Some computer rooms a...
Campus Desktop (on campus only)
• Default desktop for most student computer rooms
• Wide range of software & access to 100...
• Back up your work
• Use a memory stick (2GB
for £10 in ISC)
• Use your file store - 100MB
(My Documents on the
Campus or...
• Access via the Campus Desktop or online via OneSpace
• Sometimes called OWA (Outlook Web Access)
• The College will use ...
• Don’t share your usernames and
passwords
• Use good passwords
• Beware of phishing emails
• Use anti-virus software – fr...
Printing
• Printers in ISCs and student
computing rooms
• £3.00 free print credit to start
you off
• 5p for A4 B&W
• Top u...
• Blackboard Vista is the College’s e-learning service
• It may contain reading lists, details of assignments, scans of
we...
• Avoid plagiarism and collusion
• Learn how to put things in your own words
• Learn how to cite the sources you use
• Man...
• ‘Ask ISS’ in OneSpace
• ISS User Guides
• Enquiries Desks
– For any ISS query
– Password problems
– Open in core hours
•...
• The Compass
• Disability Support Team
– ISS Disability Advisor
margaret.robinson@kcl.ac.uk
• English Language Centre
• K...
Questions?
Jamie Halstead
Information Specialist for
Natural & Mathematical Sciences
Jamie.halstead@kcl.ac.uk
35
Upcoming SlideShare
Loading in …5
×

Iss induction 2010 generic presentation

309 views

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
309
On SlideShare
0
From Embeds
0
Number of Embeds
51
Actions
Shares
0
Downloads
1
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • Additional information and customised title optional.
    e.g. email address, phone number etc…
  • Establish registration status – decide how to proceed – e.g. demonstration only, training / emergency logins, student login etc….
    N.B. Not everything is on the slides! ISS booklet for…. does that job.
    N.B. New perspective – all 2-4 are from students requirements. This year we’re trying to present ISS services to students from their perspective. 2-4 are the three things students want most, especially when they are new.
  • Brief run through of ISS – don’t need to go into detail.
    We are answerable for all these services
  • All the other ISCs. Stressing all are open for use by King’s students. Customise as necessary.
    Remember the ISCs at clinical sites if you are on placement
    The bulk of the texts will be at Franklin Wilkins for Nursing and Midwifery students
  • Student requirement 1
    Please note – this year we’re highlighting disability services in context – rather than treating them separately.
  • Putting a friendly face on our guidelines.
  • Flag again resetting passwords for SSO in Onespace.
  • College web site
    - New infrastructure and going through a period of change
    - Will change appearance
    - More content will be moved into OneSpace
    Explain that OneSpace is the College Portal. No need to stress it is a new service – but emphasise that new content and services will be added over time.
    Come back to OneSpace throughout the session as you refer to key ISS services and content.
    Highlight password changer and single sign-on. If a student changes their ISS PIN for example then when they login next to OneSpace their catalogue web part won’t display – instead they’ll get a link to the OneSpace password changer which allows them to select which passwords they need to update for OneSpace single sign-on.
    Contingency – if OneSpace is down at any time there will be an appropriate message on the login page. There will also be links to all services and content e.g. myKCL and ISS pages. No need to flag this up unless it happens! Please remember though that the external ISS web pages will be changing too – these will have a separate launch and links on the right hand side of the front page for King’s people. These links go to OneSpace.
  • Student requirements 2
    ‘Books’ sounds better than ‘items’ but you don’t have to limit this to books.
    Customise book and classmark example. Note loan limit is for undergraduates. Mention extra detail if you have time – loan status, loan limit breakdown, fines etc.. N.B. We refer them to the ‘ISS for…’ booklet at the end of the session.
    Book fetching service refers to disability support (not closed stack).
    Show Study page in OneSpace – link to ISS catalogue.
  • Worth mentioning that these are new services and that
    Not all reading lists will be online
    Not all modules will make use of digital course packs
  • Show renewal option in OneSpace.
  • Optional to customise depending on group etc… N.B. OneSpace Study has links to Metalib e journals and databases etc…
    Past exam papers are not provided by ISS. Students should consult their module leader.
  • Customise library info.
    N.B. We can’t encourage everyone to register at BL without reason!
    Note new prices for ILLs!
  • Most students use Google but most are not aware of Google Scholar. Optional depending on group.
    The Cochrane database of systematic reviews??
  • N.B. academics have different views on Wikipedia. Some are promoting it. Some are banning it!
    Our position is pragmatic – students use it so let’s help them use it intelligently.
    If you want a fun page try ‘Exploding whale’!
  • Student requirements 3
  • Make students aware of responsibilities without being scary!
  • School will be using Turnitin this year through the College e-learning service
    Training will be provided through the School
  • Information Specialist – @kcl.ac.uk
  • Note integration of disability advice.
  • Iss induction 2010 generic presentation

    1. 1. Introduction to ISS Getting the most out of information and IT resources Jamie Halstead Research & Learning Support 1
    2. 2. Outline • ISS, ISCs & Finding somewhere to study • College passwords • OneSpace • Finding books, journals and other useful resources • Getting online, using e-mail and software • Looking after your work (Lock IT Up!) • Printing and photocopying • Avoiding plagiarism • Getting help 2
    3. 3. Information Services & Systems • Library Services • IT services • Archives • Audiovisual Services • Telephony What is ISS? 3
    4. 4. • The Information Services Centre (ISC) for the Strand campus • Gothic revival building on Chancery Lane • You need your College ID to get in! • Open at weekends and 24/7 during exam time • Arts & Humanities • Law • Natural and Mathematical Sciences • Social Sciences & War Studies Maughan Library & ISC 4
    5. 5. • Guy’s campus – New Hunt’s House ISC and the Wills Library • Waterloo campus – Franklin Wilkins Building ISC • Denmark Hill campus – Weston Education Centre • Institute of Psychiatry Library • St Thomas’ campus – St Thomas’ House ISC Other ISCs and Libraries 5
    6. 6. You can find: • Silent study spaces and rooms • Bookable Group Study Rooms • Student computing rooms • Room for your own laptops • Text magnifiers, ergonomic equipment ..in our Information Service Centres (ISCs) and libraries Finding Somewhere To Study… 6
    7. 7. • Help us keep the ISCs and libraries a good place to study for everyone • Look after your belongings • Listen for instructions if you hear the fire alarm Good Conduct Guidelines 7
    8. 8. • King’s username and password – Campus and Global desktops – OneSpace – Blackboard (e-learning) – King’s email service – Wireless network • Athens • ISS barcode and pin Passwords 8
    9. 9. King’s online OneSpace - the College Portal http://onespace.kcl.ac.uk 9 College external web site http://www.kcl.ac.uk
    10. 10. • The ISS catalogue will tell you – If we have the book you want – If it has been taken out by someone – Where you will find it in the library • You’ll need to know the classmark to work out how to find a book • For example: PE1408 LEV is the classmark for ‘Write great essays!’ by Peter Levin Finding Books 10
    11. 11. 1. Search the catalogue using relevant keywords: - the author’s last name and one or two significant words from the title 2. Click on ‘location’ for any item that interests you 3. Write down the classmark (if the item is ‘on shelf’) 4. Use a floor plan to find where the classmark is Catalogue Basics – Reading List Items 11
    12. 12. • Your College Card is also your Library Card • You can borrow a maximum of 15 books • Use self-service • Watch out for fines! Borrowing Books 12
    13. 13. • Reading list service http://readinglist.kcl.ac.uk • Digital course packs New Services 13
    14. 14. • Renew online in OneSpace, by phone 020 7848 1555 (24/7), self service machines, or at service desk • Short loans can only be renewed at the service desk • You can’t renew if you have a fine over £20 • Reserve books if all copies are out on loan • You will be contacted by email when your reservation is available for collection Renewing and Reserving Books 14
    15. 15. • Journals • Reference works • Official publications and reports • Dissertations and theses • Multimedia • Exam papers (not provided by ISS - please consult module leader) Other Sources of Information 15
    16. 16. • Journals are used to disseminate research and encourage debate amongst academics • They are published regularly throughout the year • Each volume will contain several different articles on different topics by different academics • Journals are listed on the ISS catalogue • You will need to search for the journal title rather than the article title Journal Articles 16
    17. 17. • Example Reference: Pallis, G. (2010). Cloud computing: The new frontier of internet computing. IEEE Internet Computing. 14(5), 70-73 Journal Articles 17
    18. 18. • Senate House and other academic libraries • Other libraries in London • Specialist libraries • British Library • Inter Library Loans – £3.50 journal article – £6.50 book External Resources 18
    19. 19. • University of London library in Bloomsbury • Can borrow more books! • Complements our print and e-resources • Can become a member for free on production of your King’s ID card • Registration likely to be busy this time of year. Can pre-register online (http://www.ull.ac.uk) Senate House Library 19 Image courtesy of JamesB at http://www.flickr.com/photos/mashed_potatoe/157788 1/
    20. 20. • There’s so much on the web that it’s hard to find the good stuff • Try Google Scholar Google 20
    21. 21. • Good starting point? • Make full use of toolbox etc… • But – health warning! • Don’t rely on it for accuracy • Always use authoritative sources Wikipedia 21
    22. 22. Subject Resources Pages 22
    23. 23. • Student computing – Campus and Global desktops • King’s email service • Software for your studies • Wireless network on campus Getting Online, Email and Other Software 23
    24. 24. • Campus and Global desktops (interchangeable) • Student computing rooms, ISCs, College residences • Some computer rooms are 24/7 • Some computer rooms are for silent use • Student internet kiosks • Universal and Departmental software • Assistive software – Dragon rooms • Microsoft IT Academy Student Computing 24
    25. 25. Campus Desktop (on campus only) • Default desktop for most student computer rooms • Wide range of software & access to 100MB ‘My documents’ Global Desktop (on campus & off campus) • Can be accessed over the internet at http://desktop.kcl.ac.uk • Reduced range of software • Access to 100MB ‘My documents’ Campus Desktop & Global Desktop 25
    26. 26. • Back up your work • Use a memory stick (2GB for £10 in ISC) • Use your file store - 100MB (My Documents on the Campus or Global desktop) Looking After Your Work – File Storage 26
    27. 27. • Access via the Campus Desktop or online via OneSpace • Sometimes called OWA (Outlook Web Access) • The College will use it to communicate with you so check it regularly! • You have a 50MB mailbox • Remember email etiquette – Subject line & proper sentences – Make a signature King’s Email Service 27
    28. 28. • Don’t share your usernames and passwords • Use good passwords • Beware of phishing emails • Use anti-virus software – free from ISS Remember: King’s or any reputable organisation, will NEVER ask for your username and password in an email – Lock IT up! Lock IT Up! IT Security and You 28
    29. 29. Printing • Printers in ISCs and student computing rooms • £3.00 free print credit to start you off • 5p for A4 B&W • Top up using a kiosk or online on OneSpace • Local printing as standard • “Follow me” printing being rolled out Photocopiers • 5p for B&W A4 • Rechargeable Photocopy Cards • Remember Copyright! Information about what you can and can’t do is at all copiers 29 Printing & Photocopying
    30. 30. • Blackboard Vista is the College’s e-learning service • It may contain reading lists, details of assignments, scans of weekly readings. • Sometimes known as WebCT • Access it via www.kcl.ac.uk/elk • It can also be accessed via the Study tab of OneSpace E-Learning Service 30
    31. 31. • Avoid plagiarism and collusion • Learn how to put things in your own words • Learn how to cite the sources you use • Manage your time and deadlines • You may have to submit work to TurnitinUK • Have a look on OneSpace at the user guides for plagiarism and citation Plagiarism and TurnitinUK 31
    32. 32. • ‘Ask ISS’ in OneSpace • ISS User Guides • Enquiries Desks – For any ISS query – Password problems – Open in core hours • ISS Call Centre 020 7848 2430 • Your Information Specialist! Details at the end of the presentation Getting Help 32
    33. 33. • The Compass • Disability Support Team – ISS Disability Advisor margaret.robinson@kcl.ac.uk • English Language Centre • KCLSU Getting Help Elsewhere 33
    34. 34. Questions? Jamie Halstead Information Specialist for Natural & Mathematical Sciences Jamie.halstead@kcl.ac.uk 35

    ×