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The enterprise mobility revolution

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The enterprise mobility revolution

  1. 1. The enterprise mobility revolution James Robertson, Step Two Designs Email: jamesr@steptwo.com.au Twitter: s2d_jamesr
  2. 2. Step Two Designs (www.steptwo.com.au) April 2012
  3. 3. (Both books available on Amazon.com) Step Two Designs (www.steptwo.com.au) April 2012
  4. 4. www.steptwo.com.au/ products/mobile-intranets For 30% discount: uie-mobile-discount Step Two Designs (www.steptwo.com.au) April 2012
  5. 5. Mobile devices will transform how organisations work Step Two Designs (www.steptwo.com.au) April 2012
  6. 6. {STRAW POLL } What kind of phone do you use? Hold them in the air! Step Two Designs (www.steptwo.com.au) April 2012
  7. 7. The journey so far…
  8. 8. Slowly (very slowly!) we’ve been making life easier for staff Step Two Designs (www.steptwo.com.au) April 2012
  9. 9. Screenshot provided courtesy of BAT Step Two Designs (www.steptwo.com.au) April 2012
  10. 10. Screenshot provided courtesy of IDEO Step Two Designs (www.steptwo.com.au) April 2012
  11. 11. Screenshot provided courtesy of CRS Australia Step Two Designs (www.steptwo.com.au) April 2012
  12. 12. Screenshot provided courtesy of CRS Australia Step Two Designs (www.steptwo.com.au) April 2012
  13. 13. But most business tools still suck Step Two Designs (www.steptwo.com.au) April 2012
  14. 14. And we make staff unproductive, particularly away from their desks Step Two Designs (www.steptwo.com.au) April 2012
  15. 15. … and then came mobiles
  16. 16. Work Home Step Two Designs (www.steptwo.com.au) April 2012
  17. 17. Work Home Step Two Designs (www.steptwo.com.au) April 2012
  18. 18. There are a hundred easy fixes using mobile devices Step Two Designs (www.steptwo.com.au) April 2012
  19. 19. So what is “enterprise mobility”?
  20. 20. 1. Mobile connectivity 2. Mobile productivity 3. Fieldforce automation 4. Desktop replacement Step Two Designs (www.steptwo.com.au) April 2012
  21. 21. 1. Mobile connectivity Step Two Designs (www.steptwo.com.au) April 2012
  22. 22. Step Two Designs (www.steptwo.com.au) April 2012
  23. 23. Screenshot provided courtesy of TDC Mobile Step Two Designs (www.steptwo.com.au) April 2012
  24. 24. 2. Mobile productivity Step Two Designs (www.steptwo.com.au) April 2012
  25. 25. Don’t deliver a mobile version of your intranet Step Two Designs (www.steptwo.com.au) April 2012
  26. 26. Screenshot provided courtesy of UK Parliament Step Two Designs (www.steptwo.com.au) April 2012
  27. 27. Screenshots provided courtesy of UK Parliament Step Two Designs (www.steptwo.com.au) April 2012
  28. 28. Screenshot provided courtesy of UK Parliament Step Two Designs (www.steptwo.com.au) April 2012
  29. 29. Screenshot provided courtesy of UK Parliament Step Two Designs (www.steptwo.com.au) April 2012
  30. 30. Screenshots provided courtesy of UK Parliament Step Two Designs (www.steptwo.com.au) April 2012
  31. 31. 2. Fieldforce automation Step Two Designs (www.steptwo.com.au) April 2012
  32. 32. This has been around for ages, but has often been clunky Step Two Designs (www.steptwo.com.au) April 2012
  33. 33. Photo provided courtesy of BlinkMobile Step Two Designs (www.steptwo.com.au) April 2012
  34. 34. Screenshot provided courtesy of BlinkMobile Step Two Designs (www.steptwo.com.au) April 2012
  35. 35. 4. Desktop replacement Step Two Designs (www.steptwo.com.au) April 2012
  36. 36. Colligo Briefcase (www.colligo.com) Step Two Designs (www.steptwo.com.au) April 2012
  37. 37. Screenshot provided courtesy ofEersteKamer Step Two Designs (www.steptwo.com.au) April 2012
  38. 38. Screenshot provided courtesy ofEersteKamer Step Two Designs (www.steptwo.com.au) April 2012
  39. 39. Photo provided courtesy ofEersteKamer Step Two Designs (www.steptwo.com.au) April 2012
  40. 40. Design principles
  41. 41. You can’t design mobile solutions sitting in meetings Step Two Designs (www.steptwo.com.au) April 2012
  42. 42. Spend time with staff, in the field Step Two Designs (www.steptwo.com.au) April 2012
  43. 43. Focus on tasks not pages Step Two Designs (www.steptwo.com.au) April 2012
  44. 44. What six things do staff need when away from their desks? Step Two Designs (www.steptwo.com.au) April 2012
  45. 45. Screenshot provided courtesy of QUT Step Two Designs (www.steptwo.com.au) April 2012
  46. 46. Desktop interfaces don’t work well for touch Step Two Designs (www.steptwo.com.au) April 2012
  47. 47. Step Two Designs (www.steptwo.com.au) April 2012
  48. 48. Mobile devices are personal devices Step Two Designs (www.steptwo.com.au) April 2012
  49. 49. Screenshot provided courtesy of QUT Step Two Designs (www.steptwo.com.au) April 2012
  50. 50. Maybe there’s not always an app for that Step Two Designs (www.steptwo.com.au) April 2012
  51. 51. NATIVE: “there’s an app HYBRID: a for that” on iPhone, native “shell” Android, Windows Phone contains a web- or Blackberry based application. Gives access to native features, WEB-BASED: deliver via while enabling platform-independent cross-platform HTML5 that works (mostly) development. across all devices Step Two Designs (www.steptwo.com.au) April 2012
  52. 52. Mobile enterprise strategy
  53. 53. Mobile devices are sexy! Step Two Designs (www.steptwo.com.au) April 2012
  54. 54. Develop a business Establish Develop strategic case for the mobile governance and business solutions enterprise ownership Target key Conduct quick field Deliver HTML5 fieldforce needs research with proof-of-concept for with simple mobile staff mobile productivity solutions Start IT working on mobile connectivity, support for BYOD and security issues (address intranet access from home at the same time) Step Two Designs (www.steptwo.com.au) April 2012
  55. 55. //FUTURE QUESTION Will mobile design drive a reverse takeover of the desktop experience? Step Two Designs (www.steptwo.com.au) April 2012
  56. 56. //FUTURE QUESTION Is there a future when there will only be a mobile intranet for some staff? Step Two Designs (www.steptwo.com.au) April 2012
  57. 57. Win a glass trophy!
  58. 58. 2012Intranet Innovation Awards For full details on how to enter: www.steptwo.com.au/iia/enter Now open for entries, closes May 31 Step Two Designs (www.steptwo.com.au) April 2012
  59. 59. Let the revolution begin! Step Two Designs (www.steptwo.com.au) April 2012
  60. 60. James Robertson, Step Two Designs  Email: jamesr@steptwo.com.au  Twitter: s2d_jamesr  Website: www.steptwo.com.au  Blog: www.steptwo.com.au/columntwo  Articles: www.steptwo.com.au/subscribe Step Two Designs (www.steptwo.com.au) April 2012

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