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How design is transforming modern intranets

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Design and usability can transform modern intranets, and how staff work. Presentation in Canberra as part of World Usability Day 2012.

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How design is transforming modern intranets

  1. 1. How design is transforming modern intranetsJames Robertson, Step Two Designs Email: jamesr@steptwo.com.au Twitter: s2d_jamesr
  2. 2. Intranets must be more than “that place you store boring documents”Step Two Designs (www.steptwo.com.au) November 2012
  3. 3. The enterprise experience (EX) for staff is often awfulStep Two Designs (www.steptwo.com.au) November 2012
  4. 4. social collaboration mobile intranets are changing budget staff new ways pressures expectations of workingStep Two Designs (www.steptwo.com.au) November 2012
  5. 5. Design and usability can transform how we workStep Two Designs (www.steptwo.com.au) November 2012
  6. 6. Getting the fundamentals right
  7. 7. BATStep Two Designs (www.steptwo.com.au) November 2012
  8. 8. StocklandStep Two Designs (www.steptwo.com.au) November 2012
  9. 9. CBA Open University (UK)Step Two Designs (www.steptwo.com.au) November 2012
  10. 10. Card sortingStep Two Designs (www.steptwo.com.au) November 2012
  11. 11. Tree testingStep Two Designs (www.steptwo.com.au) November 2012
  12. 12. Usability testingStep Two Designs (www.steptwo.com.au) November 2012
  13. 13. Step Two Designs (www.steptwo.com.au) November 2012
  14. 14. Designing enterprise systems
  15. 15. Coca-Cola EnterprisesStep Two Designs (www.steptwo.com.au) November 2012
  16. 16. Coca-Cola EnterprisesStep Two Designs (www.steptwo.com.au) November 2012
  17. 17. Coca-Cola EnterprisesStep Two Designs (www.steptwo.com.au) November 2012
  18. 18. Coca-Cola EnterprisesStep Two Designs (www.steptwo.com.au) November 2012
  19. 19. FramestoreStep Two Designs (www.steptwo.com.au) November 2012
  20. 20. FramestoreStep Two Designs (www.steptwo.com.au) November 2012
  21. 21. FramestoreStep Two Designs (www.steptwo.com.au) November 2012
  22. 22. Award-winningGovernment intranets
  23. 23. NSW Dept of Education (NSW DEC)Step Two Designs (www.steptwo.com.au) November 2012
  24. 24. NSW Dept of Education (NSW DEC)Step Two Designs (www.steptwo.com.au) November 2012
  25. 25. NSW Dept of EducationStep Two Designs (www.steptwo.com.au) (NSW DEC) November 2012
  26. 26. CRS AustraliaStep Two Designs (www.steptwo.com.au) November 2012
  27. 27. CRS AustraliaStep Two Designs (www.steptwo.com.au) November 2012
  28. 28. CRS AustraliaStep Two Designs (www.steptwo.com.au) November 2012
  29. 29. CRS AustraliaStep Two Designs (www.steptwo.com.au) November 2012
  30. 30. CRS AustraliaStep Two Designs (www.steptwo.com.au) November 2012
  31. 31. CRS AustraliaStep Two Designs (www.steptwo.com.au) November 2012
  32. 32. CRS AustraliaStep Two Designs (www.steptwo.com.au) November 2012
  33. 33. Having an impact
  34. 34. For a new solution (or upgrade) in the next six months: 1 >> Can we make it simpler? 2 >> Does it make smart use of technology? 3 >> Does it meet the needs of staff? 4 >> Is it beautifully designed?Step Two Designs (www.steptwo.com.au) November 2012
  35. 35. 2013Intranet Innovation Awards Register your interest, and be reminded: www.steptwo.com.au/iia Opens for entries in April 2013Step Two Designs (www.steptwo.com.au) November 2012
  36. 36. James Robertson, Step Two Designs  Email: jamesr@steptwo.com.au  Twitter: s2d_jamesr  Website: www.steptwo.com.au  Blog: www.steptwo.com.au/columntwo  Articles: www.steptwo.com.au/subscribeStep Two Designs (www.steptwo.com.au) November 2012

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