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Lesson 4 types of communication methods


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Business Management

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Lesson 4 types of communication methods

  1. 1. Lesson 4 - Types of communication methods
  2. 2. Learning Intentions (What you need to know and be able to do)  Describe what are the different type of communication methods used within a business context.
  3. 3. Key Terms:  Verbal communication  Written communications  Electronic bulletin boards  Oral communication  Nonverbal communication  Body language  Visual communication  Brand symbol  Logo.
  4. 4. Verbal communication  Verbal communication means using words, either spoken or written.
  5. 5. Written communications  Written communications are used by managers to pass on ideas and information inside and outside a business.  They can also be used to confirm verbal messages.  Written communications can be more difficult than oral communication because the manager has to make the message clear the first time.
  6. 6. Oral communication  Oral communication involves speaking to another person and is one of the most common communication methods used in business.
  7. 7.
  8. 8. Nonverbal communication  Nonverbal communication is any message that is not written or spoken. Nonverbal communication consists of body language (posture, facial expressions, placement of limbs and proximity to others) and visual symbols.
  9. 9. Visual communication  Visual communication is the use of symbols to communicate and can be a powerful way of transmitting information. If people can see how something works, a brand symbol or logo, they are more likely to remember it.