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There has been plenty of hype over artificial intelligence and the internet of things. Is it time to put aside the cynicism that this kind of hype generates and look seriously at how we can take advantage of these emerging technologies to improve the student experience and build an intelligent library?
The internet of things makes it possible for us to gather real-time data about the environment and usage of our library spaces. It is easy to imagine using this data to ensure the library is managed effectively, but could we go further and monitor environmental conditions in the library, or even, using facial recognition software, student reactions as they use the library so that we can continually refine the learning experience?
Most smartphones now make use of artificial intelligence to make contextual recommendations based on an individual’s location and interests. Could libraries take advantage of this technology to push information and learning resources to students? If we could, it offers some interesting possibilities. On-campus notifications could nudge students to make best use of the available services such as the library. Off-campus notifications could encourage them to take advantage of the learning opportunities all around them. Could we use approaches like this to turn student’s smartphones into educational coaches, nudging students towards the choices that lead to higher grades and prompting them to expand their learning horizons.