Information revolution in government

1. James Stewart Head of Technology Government Digital Service @jystewart Tuesday, 29 October 13

2. James Abley Technical Architect Government Digital Service @jabley Tuesday, 29 October 13

3. We’re from the Government Digital Service @jystewart Tuesday, 29 October 13 GDS

4. We’re part of the Cabinet Ofﬁce @jystewart Tuesday, 29 October 13 GDS

5. Which sits at the centre of the UK’s national government @jystewart Tuesday, 29 October 13 GDS

6. We exist because of a letter... @jystewart Tuesday, 29 October 13 GDS

7. @jabley Tuesday, 29 October 13 GDS

10. It gave us a plan... @jabley Tuesday, 29 October 13 GDS

11. Create GDS Fix publishing Fix transactions Go wholesale @jystewart Tuesday, 29 October 13 GDS

12. GDS was formed in November 2011 @jystewart Tuesday, 29 October 13 GDS

13. (though really we’d been there for 5 months by then) @jystewart Tuesday, 29 October 13 GDS

14. Open @jabley Tuesday, 29 October 13 GDS

15. Working in an agile way @jystewart Tuesday, 29 October 13 GDS

16. Multidisciplinary teams @jabley Tuesday, 29 October 13 GDS

17. Focused on user needs @jystewart Tuesday, 29 October 13 GDS

18. Our aim is to make services so good, people prefer to use them over the alternatives @jabley Tuesday, 29 October 13 GDS

19. To deliver that we’ve taken on ﬁve big tasks... @jystewart Tuesday, 29 October 13 GDS

20. GOV.UK @jystewart Tuesday, 29 October 13 GDS

21. A single domain for government, the platform for everything 7m visitors a week, 600 publishers, with 5,000 more coming soon 2,500 code releases in our ﬁrst year @jystewart Tuesday, 29 October 13 GDS

22. Identity @jabley Tuesday, 29 October 13 GDS

23. World-leading federated identity service Will provide proof of identity for 45 million users @jabley Tuesday, 29 October 13 GDS

24. Technology @jystewart Tuesday, 29 October 13 GDS

25. Reforming £6.7b technology spend 412,000 staff First year - £500m savings @jystewart Tuesday, 29 October 13 GDS

26. Measurement @jabley Tuesday, 29 October 13 GDS

28. Transformation @jystewart Tuesday, 29 October 13 GDS

29. 25 of the most important transactions in government @jystewart Tuesday, 29 October 13 GDS

30. @jabley Tuesday, 29 October 13 GDS GDS

31. @jystewart Tuesday, 29 October 13 GDS GDS

32. @jabley Tuesday, 29 October 13 GDS GDS

33. Where to start? @jystewart Tuesday, 29 October 13 GDS

34. @jystewart James Tuesday, 29 October 13 GDS

35. 1. Start with needs* * user needs not government needs The design process must start with identifying and thinking about real user needs. We should design around those — not around the way the ‘official process’ is at the moment. We must understand those needs thoroughly — interrogating data, not just making assumptions — and we should remember that what users ask for is not always what they need https://www.gov.uk/designprinciples#first @jystewart Tuesday, 29 October 13 GDS

36. @jystewart Tuesday, 29 October 13 GDS

37. Meet the “Need-o-tron 5000” @jystewart James Tuesday, 29 October 13 GDS

38. Not just about getting data @jystewart James Tuesday, 29 October 13 GDS

40. How do we think about it? @jystewart Tuesday, 29 October 13 GDS

41. Tools embed processes @jystewart James Tuesday, 29 October 13 GDS

42. Need-o-tron: a tool for a process @jystewart James Tuesday, 29 October 13 GDS

46. @jystewart James Tuesday, 29 October 13 GDS

47. This data is infrastructure @jystewart James Tuesday, 29 October 13 GDS

48. Create GDS Fix publishing Fix transactions Go wholesale @jystewart Tuesday, 29 October 13 GDS

49. What transactions does the government have? @jabley Tuesday, 29 October 13 GDS

50. Tuesday, 29 October 13

51. Cost @jabley Tuesday, 29 October 13 GDS

52. 20 times lower than phone @jabley Tuesday, 29 October 13 GDS

53. 30 times lower than postal @jabley Tuesday, 29 October 13 GDS

54. 50 times lower than face-to-face @jabley Tuesday, 29 October 13 GDS

55. Cost is not the only motivation @jabley Tuesday, 29 October 13 GDS

56. How well are these transactions doing? @jabley Tuesday, 29 October 13 GDS

58. This gave us a baseline @jabley Tuesday, 29 October 13 GDS

59. This made us happy @jabley Tuesday, 29 October 13 GDS

60. Helped move the needle @jabley Tuesday, 29 October 13 GDS

61. Iterate @jabley Tuesday, 29 October 13 GDS

62. What is the user need for the Performance Platform? @jabley Tuesday, 29 October 13 GDS

63. Transparency @jabley Tuesday, 29 October 13 GDS

65. Share @jabley Tuesday, 29 October 13 GDS

66. Compare @jabley Tuesday, 29 October 13 GDS

69. Provoke discussion @jabley Tuesday, 29 October 13 GDS

72. http://www.hankstruckpictures.com/pix/trucks/len_rogers/2007/01/daf-mail.jpg @jabley Tuesday, 29 October 13 GDS

73. Improve @jabley Tuesday, 29 October 13 GDS

74. Make decisions based on data @jabley Tuesday, 29 October 13 GDS

75. Aggregate the data @jabley Tuesday, 29 October 13 GDS

76. Enable others to play too @jabley Tuesday, 29 October 13 GDS

77. Be a toolbuilder @jabley Tuesday, 29 October 13 GDS

79. James Stewart James Abley Government Digital Service @jystewart / @jabley Tuesday, 29 October 13

Information revolution in government

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Information revolution in government

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