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James Abley
Technical Architect
Government Digital Service
@jabley
GDS
Soft real-time
interrupts for
squishy humans
@jabley
GDS
Non-verbal
communication
@jabley
GDS@jableyhttps://www.flickr.com/photos/psd/86391960
GDS
Occupy
Movement
@jabley
GDS@jableyhttps://twitter.com/escmum/status/420546201935958017/ph
GDS
Speaking
@jabley
GDS@jabley
GDS@jabley
GDS@jabley
GDS@jabley
GDS
Feeling
@jabley
GDS@jabley
GDS@jabley
GDS@jabley
GDS@jabley
GDS
Convert the
masses
@jabley
James Abley
Technical Architect
Government Digital Service
@jabley

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Editor's Notes

  1. Hello, I’m me. Today I’m going to talk to you about...
  2. so that you can have more efficient, shorter meetings. What do I know about meetings? Well a technical architect has been described as a developer that goes to meetings.
  3. The communication that I’m going to talk about is not verbal.
  4. People typically forget that we have more than send or receive over audio We have body language. That can be quite a subtle thing. I don’t do subtle.
  5. A group of hand signals used by Occupy Wall Street protesters to negotiate a consensus.[1][2][3] The signals have been equated with other hand languages used by soldiers, cliques, or even Wall Street traders.[4] Why hand signals? Hand signals are used instead of conventional audible signals, like applause, shouts, or booing, because they do not interrupt the speaker using the human microphone, a system where the front of the crowd repeats the speaker so that the content can be heard at the back of the crowd. Why is this useful? Interrupting people is rude. Talking over people is rude.
  6. Interrupting people is rude. Talking over people is rude. Some people don’t respond nicely to that. I have 2 things that I want to tell you, and each thing has 4 points.
  7. 2 things I want to cover
  8. (RH makes a ‘C’) I don’t understand what you just said, and if you carry on, I won’t understand anything else either.
  9. (Point at the audience) Direct response What you said is interesting. I have a point that I want to talk about.
  10. (Raise hand) Want to talk Tangential question
  11. (Make a triangle with hands) Stay on track please, stop bikeshedding
  12. The second thing is indicating feeling about the speaker
  13. Up twinkles or simply twinkles
  14. Down twinkles
  15. (fist]) I feel very strongly against your point of view
  16. (Cross arms) I’m really not comfortable with what you’re saying
  17. If nothing else, it is fun to watch bemused faces as you do this to them