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CHANGE AGENTS
BUILDING & LEADING CHANGE FROM WITHIN
WELCOME
In this topic you will learn
how change agents
influence organisational
change.
Housekeeping
OBJECTIVES
On completion of this topic
you will be able to…
identify who is a change agent
discuss the types of change agents
discuss...
WHO ARE CHANGE AGENTS?
Change agents develop and “play
out” the steps necessary to realise
the vision.
Change agents are the
backbone of successful
change.
The term “change agent” is one
which tends to be used for many
roles, but can be expressed simply
as…….
… a person who influences
organisational change through their
actions and through influencing the
actions of others.
INTERNAL AND EXTERNAL
CHANGE AGENTS
There are often both
external and internal
change agents involved in
a change.
ACTIVITY:
AGENTS IN ACTION
Aim:
To identify activities of change
agents in the real world.
Directions:
Write down examples of change
agents whom you have witnessed
in action. What role did they play?
Remember that change
agents were change
recipients at some stage
too.
DISCUSS
CHANGE AGENT SKILLS
As catalysts of a change
initiative, change agents
need to be credible and
enthusiastic.
Change agents should
possess:
Resilience
Insight
Identity
Resilience
a combination of self confidence,
the desire to achieve and the
willingness to take risks.
Insight
through feedback from superusers,
peers and subordinates, and
analysis of situations.
Identity
a strong sense of direction for
themselves and the organisation.
ACTIVITY:
CHANGE AGENT
CHARACTERISTICS
Aim:
To determine the characteristics of
an effective change agent.
Directions:
Write down other personal
characteristics required by a
change agent.
DISCUSS
CONCLUSION
Having successfully completed
this topic, you should be able to…
identify who is a change agent
discuss the types of chang...
THANK YOU!
Change Agents
Change Agents
Change Agents
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Change Agents

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In this topic you will learn how change agents influence organisational change.

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Change Agents

  1. 1. CHANGE AGENTS BUILDING & LEADING CHANGE FROM WITHIN
  2. 2. WELCOME
  3. 3. In this topic you will learn how change agents influence organisational change.
  4. 4. Housekeeping
  5. 5. OBJECTIVES
  6. 6. On completion of this topic you will be able to… identify who is a change agent discuss the types of change agents discuss the skills required by a change agent
  7. 7. WHO ARE CHANGE AGENTS?
  8. 8. Change agents develop and “play out” the steps necessary to realise the vision.
  9. 9. Change agents are the backbone of successful change.
  10. 10. The term “change agent” is one which tends to be used for many roles, but can be expressed simply as…….
  11. 11. … a person who influences organisational change through their actions and through influencing the actions of others.
  12. 12. INTERNAL AND EXTERNAL CHANGE AGENTS
  13. 13. There are often both external and internal change agents involved in a change.
  14. 14. ACTIVITY: AGENTS IN ACTION
  15. 15. Aim: To identify activities of change agents in the real world.
  16. 16. Directions: Write down examples of change agents whom you have witnessed in action. What role did they play?
  17. 17. Remember that change agents were change recipients at some stage too.
  18. 18. DISCUSS
  19. 19. CHANGE AGENT SKILLS
  20. 20. As catalysts of a change initiative, change agents need to be credible and enthusiastic.
  21. 21. Change agents should possess: Resilience Insight Identity
  22. 22. Resilience a combination of self confidence, the desire to achieve and the willingness to take risks.
  23. 23. Insight through feedback from superusers, peers and subordinates, and analysis of situations.
  24. 24. Identity a strong sense of direction for themselves and the organisation.
  25. 25. ACTIVITY: CHANGE AGENT CHARACTERISTICS
  26. 26. Aim: To determine the characteristics of an effective change agent.
  27. 27. Directions: Write down other personal characteristics required by a change agent.
  28. 28. DISCUSS
  29. 29. CONCLUSION
  30. 30. Having successfully completed this topic, you should be able to… identify who is a change agent discuss the types of change agents discuss the skills required by a change agent
  31. 31. THANK YOU!

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