Connect. Compete. Digital Strategy for an Interconnected Age.

James Burnes
James BurnesPrincipal & Founder at PatentStatus, JB Consulting
DIGITAL,[object Object],STRATEGY,[object Object],FOR THE INTERCONNECTED AGE,[object Object]
Today’s Objectives,[object Object],How is the Internet impacting your overall business strategy?,[object Object],How must your business shift to compete?,[object Object],Whatopporunitiesare you leaving on the table?,[object Object]
Are we in a time for evolution or transformation?,[object Object]
“The rate of internal change must be greater than the rate of external change, or the company will fall behind”- Jack Welch,[object Object]
Connect. Compete. Digital Strategy for an Interconnected Age.
2012,[object Object],2005,[object Object],2001,[object Object],2009,[object Object]
Connect. Compete. Digital Strategy for an Interconnected Age.
5channels,[object Object]
Millions of “channels”,[object Object]
Control what people see,[object Object]
Everyone,[object Object],has a voice,[object Object]
INFORMATION,[object Object],AGE,[object Object]
INTERCONNECTED,[object Object],AGE,[object Object]
Our future customers are surrounded by influencers,[object Object]
Trust has transitioned to the Internet,[object Object],Source: Nielsen Global Online Consumer Survey, April 2009 ,[object Object],JAMES BURNES, PROJECT BRILLIANT,[object Object]
SOCIAL MEDIA FOR A NEW GENERATION OF CONSUMER,[object Object],JAMES BURNES, PROJECT BRILLIANT,[object Object]
Mobile Broadband Use Will Exceed Fixed Broadband in 2010 Globally,[object Object],Mobile Broadband,[object Object],Subscriptions,[object Object],Fixed Broadband,[object Object],Subscriptions,[object Object],2006,[object Object],2008,[object Object],2010,[object Object],2012,[object Object],Source: Ovum, Strategy Analytics, Ericsson,[object Object]
51%,[object Object],33%,[object Object],1999,[object Object],2005,[object Object],2007,[object Object],2009,[object Object],2001,[object Object],2003,[object Object],2011,[object Object],More Than Half of All Phone Sold Will Be “Smart” By the end of 2011,[object Object]
Connect. Compete. Digital Strategy for an Interconnected Age.
We are living in an always on, everywhere connectedculture.,[object Object]
How do we identify opportunities for digital transformation?,[object Object]
SOCIAL MEDIA FOR A NEW GENERATION OF CONSUMER,[object Object],JAMES BURNES, PROJECT BRILLIANT,[object Object]
Connect. Compete. Digital Strategy for an Interconnected Age.
I don’t care if that’s the way you’ve always done things!,[object Object]
Youth does not = innovation,[object Object]
Senior management does not = innovation,[object Object]
Connect. Compete. Digital Strategy for an Interconnected Age.
What if access to information we hold closely to our chest is free?,[object Object]
How would 24/7 accessibility to our services or products change our model?,[object Object]
What if everyone knows our prices and costs?,[object Object]
What would we sell if a 50% margin were required?,[object Object]
What if Wal-mart sold our product or service?,[object Object]
Can we create a subscription based service?,[object Object]
What software or IT solutions have we created for internal purpose that may have outside use?,[object Object]
How do we put togethera team to develop a,[object Object],digital strategy?,[object Object]
SOCIAL MEDIA FOR A NEW GENERATION OF CONSUMER,[object Object],JAMES BURNES, PROJECT BRILLIANT,[object Object]
JAMES BURNES, PROJECT BRILLIANT,[object Object]
SOCIAL MEDIA FOR A NEW GENERATION OF CONSUMER,[object Object],JAMES BURNES, PROJECT BRILLIANT,[object Object]
WHY STRATEGY FIRST?,[object Object],Aligning the organization,[object Object]
No common goals or coordination,[object Object],Risk without purpose,[object Object],=,[object Object]
Connect. Compete. Digital Strategy for an Interconnected Age.
A communicated strategy results in alignment of purpose and execution.,[object Object]
Connect. Compete. Digital Strategy for an Interconnected Age.
Your strategy must align with your brand & mission,[object Object],Who Are We?,[object Object]
How do we structure a digital strategy within  our organization?,[object Object]
Strategy,[object Object]
Connect. Compete. Digital Strategy for an Interconnected Age.
Connect. Compete. Digital Strategy for an Interconnected Age.
Connect. Compete. Digital Strategy for an Interconnected Age.
Pitfalls to avoid in the early days of the digital launch!,[object Object]
Don’t force it into your business. Let your team take it to the rest of the company,[object Object],JAMES BURNES, PROJECT BRILLIANT,[object Object]
Expect the same level of ROI, reporting and accountability.,[object Object]
Connect. Compete. Digital Strategy for an Interconnected Age.
Don’t hire enthusiasm; hire work ethic and commitment.,[object Object]
Connect. Compete. Digital Strategy for an Interconnected Age.
K.I.S.S,[object Object]
Be Agile!,[object Object],JAMES BURNES, PROJECT BRILLIANT,[object Object]
Connect. Compete. Digital Strategy for an Interconnected Age.
Your (WRITTEN) Plan Will Include:,[object Object],Audience Definition and segmentation,[object Object],Clearly defined strategies,[object Object],Tactical approach (which platforms, what we’ll do there, what tools we use, etc.),[object Object],A budget,[object Object],Defined goals and metrics,[object Object],Scheduled reviews.,[object Object]
Questions orObservations?,[object Object],JAMES BURNES, PROJECT BRILLIANT,[object Object]
Develop the tactical plan with those who will actually execute it.,[object Object]
To succeed, you must lead it from the top and build a culture of engaged, connected employees.,[object Object]
To succeed, you must commit.,[object Object]
How will you innovate for a digital age?,[object Object]
I can help you accelerate your initiatives.James BurnesPrincipal & Founder, Project BrilliantCEO & Founder, Mobiltopia@jamesburnes@ProjBrilliant@mobiltopiajames.burnes@projectbrilliant.comCell: 317-512-3612,[object Object]
Connect. Compete. Digital Strategy for an Interconnected Age.
James BurnesPrincipal & Senior Digital Strategist, Project BrilliantCEO & Mobile Strategist, Mobiltopiawww.projectbrilliant.com,[object Object]
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