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5 Ways Small Businesses Can Benefit From Automation


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Here are five ways that small business can benefit from automation.

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5 Ways Small Businesses Can Benefit From Automation

  2. 2. AUTOMATION AS A SOLUTION Many small businesses are beset with workload pressures and repetitive production processes Yet, automation is signaling a disruptive and progressive expansion for modern insights and practices Approximately 80% of businesses using automation have seen an increase in business leads� Here are five ways that small business can benefit from automation
  3. 3. 1. MANAGE VIRTUAL TEAMS Automation can ease the communication process with global teams With numerous tools that facilitate the remote delivery of work, businesses can utilize cloud platforms that allow teams to communicate virtually Team management platforms�can integrate with business servers as they allow smooth strategies, communication, secure access to client information and facilitating assignments 1 2 3
  4. 4. 2. STREAMLINE PROCESSES Not only are simple, repetitive jobs tiresome, but they can also consume time and detract from productive talents that could be used in other business projects.�Businesses can now streamline invoice delivery to customers, accounting and payroll management, and the managing and tracking of inventory.�
  5. 5. 3. AUTOMATE ADVERTISING Programmatic advertising combines advertising and automation while lowering costs and increasing ROI for users.�It works by allowing computerized programs to sell online ad space to advertisers and their agencies.Facebook, Twitter, and LinkedIn already allow small businesses to use programmatic ads on their platforms, allowing small businesses a better ability to connect efficiently with their customers.
  6. 6. According to a Deloitte University report, Robotic Process Automation (RPA) can be used to increase satisfaction and loyalty among employees.� By automatically keeping track of hours worked and compensation earned, RPA reduces human error, increases transparency and helps to identify and acknowledge employee productivity. 4. TRACK EMPLOYEE LOYALTY AND SATISFACTION
  7. 7. 5. PERSONALIZE CUSTOMER SERVICE By automating historical consumer data trends, natural language processing, and algorithms that track interactions, customers can ask questions and get fast, detailed answers. From touchscreens to POS systems that offer a variety of payment options, automation makes life easier for the customer. Today, nearly 44% of consumers prefer interacting with chatbots over humans for customer service issues. Automation can help improve businesses on both the local and global scale.�
  8. 8. THANK YOU! Jake Croman W W W . N E W Y O R K C I T Y . S C O R E . O R G