TESTING OBJECTIVES 3 Go al sSearch Domain NamesPrice Web HostingView Shopping Cart
#1 U se r DORIAN18 year old male high schoolstudent from Houston, Texas.Dorian has basic skills in webdesign and graphics, makingonline purchases, and using Social Media Sites.
#2 U se rCHRISTIENNE 14 year old female high school student fromHouston, Texas. Christiennehas basic skills in using the Google Search on the Internet and Facebook.
#3 U se r BEVERLY59 year old female ChiefExecutive Officer Houston, Texas. Beverly has basicskills in using the Google Search on the Internet,making online purchases, and Facebook.
CONDUCTING THE TEST H ow ToSearch Domain NamesPrice Web HostingView Shopping Cart
RESULTS U se rsSearch Domain NamesPrice Web HostingView Shopping Cart
RECOMMENDATIONS Si teChange the Link to theHomepageChange the HeaderAdd a How to Get Started Video
FUTURE TESTING N ex tCheck LinksLog In to AccountFind the Instructions toTransfer a Domain Name
WHY FIX THE PROBLEM? Re su tslSimplify NavigationClarify the purpose of theWebsiteGive clear direction of what youwant the user to do
REFERENCESKrug, S. (2006). Chapter 9/Usability Testing on 10 Cents a Day. In Don’t Make Me Think: A CommonSense Approach to Web Usability (Second ed., pp. 146-155). Berkeley, CA: New Riders Publishing.doi: ISBN 0-321-34475-8Web Page Hub. (2011). Web Page Hub. Retrieved December 18, 2011, from http://webpagehub.comKrug, S. (Director). (2010). Demo Usability Testing [Video]. USA: Steve Krug. Retrieved February 3,2010, from http://www.peachpit.com/promotions/promotion.aspx?promo=137602