Are you ready foranother perfect day?Royal Hideaway Playacar
What can we saythat others can’t?At Occidental Hotels & Resorts we asked ourselves a very simple question…Occidental Grand...
OccidentalHotels &Resorts isfounded withthe opening ofthe MiguelAngel Hotel15 Hotelsin 8destinationsInternationalexpansion...
Let’s talk about hotels…• All-inclusive 4 star resorts• Beachfront location• Sport activities and day- andnight-time enter...
• 5 Star All-inclusive Resorts• Wide selection of a la carte gourmetdining and specialty cuisine (themedrestaurants: Asian...
Let’s talk about hotels…• Luxury Adults-only All-inclusive Spa Resortsunique for their highly personalized service• Highly...
Let’s talk about hotels…• 4 and 5 Star City Hotels• Centrally located in the city• Exclusive “Royal Club” service forexecu...
Occidental Vacation Club hasbeen offering clubmemberships since 1994. Atpresent, over 23,500 familiesenjoy 2 trips per yea...
• Preferred accommodations• Discount All Inclusive Rates• Full-service All Inclusive Resorts facilities• Private check-in ...
Let’s talk about destinations…ArubaCosta RicaColombiaCubaDominicanRepublicHaitiMexicoSpain12132162No. of HotelsCountryTOTA...
Let’s talk about uniqueconcepts…• Unlimited Xcaret Experience.A hotel situated within thearcheological park Xcaretwheregue...
Let’s talk about solvency…BBVAOne of the leadingfinancial institutions inSpainPontegadeaOne of the mainSpanish Real Estate...
Let’s talk about service…• 4,500 employees worldwide• Trip Advisor “Certificate ofExcellence” recipient 3 years in arow• R...
Let’s talk about strategy…All-inclusive27.70 %72.23 %City HotelsAllegro CozumelRooms5,4401,260Total: 6,700
Why not imagine a futurefilled with perfect days?And now…Occidental Grand Aruba
Looking ahead 2013-2016• Improvement of the productquality with an investment of$25 million in 2013• Increased productdiff...
Together we will continueto create perfect days…Come to Occidental Hotels & ResortsRoyal Hideway Playacar
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Introducing "Occidental Hotels & Resorts"

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Introducing "Occidental Hotels & Resorts"

  1. 1. Are you ready foranother perfect day?Royal Hideaway Playacar
  2. 2. What can we saythat others can’t?At Occidental Hotels & Resorts we asked ourselves a very simple question…Occidental Grand Cozumel
  3. 3. OccidentalHotels &Resorts isfounded withthe opening ofthe MiguelAngel Hotel15 Hotelsin 8destinationsInternationalexpansion with thedebut of theEl Embajador Hotelin the DominicanRepublicUnveiling of new aresort concept withthe opening ofFlamenco brand inthe DominicanRepublicBecame thepioneers in theCaribbean withthe introductionof the “All-inclusive”conceptMercapital and LaCaixa becomeshareholdersOur History…1982 1988 1989 1991 19922000 2001 2002 2003$14 million investment to updgrade and rebrand the Occidental NuevoVallarta from Allegro to Grand.A leader in the leisure travel segment with 6,700 rooms in 8 countriesand 4,500 employees delivering the highest level of personalizedservice through the “Occidental Experience” to over 800,000 guestsevery year. Opening of Occidental Grand Cartagena in Cartagena,Colombia1997-1998Aquisition of the AllegroResort chain - the leaders inthe “all-inclusive” industry inCosta Rica, Nuevo Vallarta,Arubaand Riviera MayaOccidental completes changes in its brandportfolio with Allegro, Grand and RoyalHideaway.Re-branding and upgrade of Occidental GrandAruba from Allegro to GrandGrand opening ofOccidental GrandFuerteventura in theCanary Islands andGrand Xcaret inMexicoOpening ofOccidentalMiramar inCuba25th Anniversary.Renewal ofshareholders: Valanza(BBVA), Pontegadea(Inditex), Tamar,ComsaOpening of Royal Oasisby Occidental in Haiti.Launch of theUnlimited XcaretXpwerience packagein partnership withXcaret Eco-Park20132007 2012
  4. 4. Let’s talk about hotels…• All-inclusive 4 star resorts• Beachfront location• Sport activities and day- andnight-time entertainment foreveryone• Ample space for a wide variety ofland and water sport activities• Kids Club• Perfect for families, couples, divevacationsAllegro Playacar
  5. 5. • 5 Star All-inclusive Resorts• Wide selection of a la carte gourmetdining and specialty cuisine (themedrestaurants: Asian, Italian,Mediterreanean)• Royal Club, an exclusive conceptoffering highly personalized serviceincluding wifi, 24-hour assistance• Beachfront location and close proximityto the city• Sport activities and day- and night-timeentertainment• Ample space for a wide selection ofland and water sports• Ideal for families, couples,honeymooners, dive vacationsLet’s talk about hotels…Occidental GrandPapagayo
  6. 6. Let’s talk about hotels…• Luxury Adults-only All-inclusive Spa Resortsunique for their highly personalized service• Highly recognized for standards and service bythe presitgious The Leading Hotels of the World,AAA Five Diamonds, Virtuoso and others• An exquisite selection of a la carte gourmetrestaurants featuring cuisine by our signatureChef.• Exclusive Chef’s Table restaurant experiencefeaturing wine pairings from the Wine Cellar.• Priviledged beach-front location close to touristattractions and major points of interest• Ideal for couples, honeymooners, weekendgetawaysRoyal Hideway Playacar
  7. 7. Let’s talk about hotels…• 4 and 5 Star City Hotels• Centrally located in the city• Exclusive “Royal Club” service forexecutives• Ideal for business travelers and forcorporate events• Ideally situated for leisure travel andweekend getaways• Flexible meeting and convention spacewith the latest technology andequipment• Popular city venue and prime locationfor hosting weddings, social, culturaland corporate events.• Signature restaurants appealing to thelocal clientele.Occidental Miguel Angel
  8. 8. Occidental Vacation Club hasbeen offering clubmemberships since 1994. Atpresent, over 23,500 familiesenjoy 2 trips per year usingclub membership.Members may choose amongany of the propertiesmanaged by Occidental andvacation as many times asthey want.Living in ParadiseLet’s talk about …
  9. 9. • Preferred accommodations• Discount All Inclusive Rates• Full-service All Inclusive Resorts facilities• Private check-in and check-out• Dedicated Concierge service• Early check-in and late check out• Branded Room Amenities• Automatically stocked minibar• Vacation at other Occidental Resorts & Hotels• Exchange privileges with over 4,500 affiliatedresorts• Share their vacation home with family and friends• Extend vacation use and time with the Lock-Offsystem• Enjoy extra vacations with Bonus time• Give their vacation time as a gift to someone special• Exclusive Members-only on-line access andpublications• Personalized vacation planning from a dedicatedteam of Occidental Vacation Club Concierge• Privileged “Share the Joy” events to share withfamily and friendsClub Membership Benefits:Let’s talk about …
  10. 10. Let’s talk about destinations…ArubaCosta RicaColombiaCubaDominicanRepublicHaitiMexicoSpain12132162No. of HotelsCountryTOTAL HOTELSRoyal Clubs1810
  11. 11. Let’s talk about uniqueconcepts…• Unlimited Xcaret Experience.A hotel situated within thearcheological park Xcaretwhereguests can enjoy anunlimitednumber of attractions andactivities during their stay.• Royal Club. A luxury boutiquehotel concept within the hotel,offering exclusive conciergeservice and restaurants.• Gastronomy. Exclusiveemblematic restaurants in ourcity hotels.• All inclusive. Pioneers of the“All-inclusive” concept in theCaribbean. A wide selection ofrestaurants and bars for gueststo enjoy.Occidental Grand Xcaret
  12. 12. Let’s talk about solvency…BBVAOne of the leadingfinancial institutions inSpainPontegadeaOne of the mainSpanish Real EstatecompaniesTAMARCompany owned by theOccidental Hotels &Resorts founderIOSA InmueblesSpanish group, rankedsecond in theinfrastructure andtechnology sectorPercentageShareholdersOccidental El Embajador57.53%23.63%13.58%5.26%
  13. 13. Let’s talk about service…• 4,500 employees worldwide• Trip Advisor “Certificate ofExcellence” recipient 3 years in arow• Recipient of varioussustainability awards includingISO9001, Ecologic Blue Flag,Green Globe, Rainforest Allianceand Great Places to Work.• Membership into the prestigiousThe Leading Hotels of the World,AAA Five Diamonds and Virtuoso• Occidental Experience featuringspecialized programs such asDive Vacations, AdventureVacations and moreRoyal Hideway Playacar
  14. 14. Let’s talk about strategy…All-inclusive27.70 %72.23 %City HotelsAllegro CozumelRooms5,4401,260Total: 6,700
  15. 15. Why not imagine a futurefilled with perfect days?And now…Occidental Grand Aruba
  16. 16. Looking ahead 2013-2016• Improvement of the productquality with an investment of$25 million in 2013• Increased productdifferentation offering uniqueconcepts: Unlimited XcaretExperience, Royal Clubs,Occidental Experience• New sales & marketingstructure with focus andpresence in the main markets,segments and channels• Increased growth with theopening of Royal Oasis in Haitiand search of newopportunities in the Caribbean,Latin America and otheremerging markets.Occidental Grand Cozumel
  17. 17. Together we will continueto create perfect days…Come to Occidental Hotels & ResortsRoyal Hideway Playacar

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