1. Developing
Lean Culture
Dr Prem
Chartered Consultant | Author | Speaker
Consultant – Private & Gov. Healthcare Orgs.
Founder – Global Healthcare Network
Chief Editor – Health First Magazine
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2. Topic Landscape
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Key
What is How to
Ingredients Best
Corporate develop
of Corporate Practices
Culture Lean Culture
Culture?
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3. What is Culture?
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• Culture means the patterns or the
characteristics that is seen and
followed in one particular area, say
it country or region or association
or group.
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4. What is Corporate Culture
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Working Together
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5. How do I define Corporate Culture
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Professionalism Work Environment
Way of
Working
Corporate
Culture
Knowledge
Experience Way of Attitude
Way of
Acting or
Thinking
Reacting
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6. 1. Communicate the purpose not only the task
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7. 1. Communicate the Purpose not only task
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Communicate
• Purpose Benefits
• Challenges
Arrange
• Meetings
• Workshops
• Gatherings
Involve
• Stars
• Key Employees
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8. 2. Be there for staff
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9. 2. Be there for staff
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• Management must • Leaders must inspire • Regular Training is
support members / and motivate the key for
staff improvement and
involvement
Support Inspire Training
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10. 3. Finds the root cause of mistakes rather
than directly hitting staff / members.
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11. 3. Finds the root cause of mistakes rather
than directly hitting staff / members.
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Lean management believes in finding the actual
cause of problem or mistake.
It gives a direction to check out the errors
which have evolved because of faulty procedure
rather than blaming the members for it.
When problems are investigated, tackle the
process first not the people.
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12. 4. Setting examples to improve
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Be the change you want to
see in the world
My life is my message
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13. 4. Setting examples to improve
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Lean management also admires accepting mistakes, especially by the leaders or
the management.
If the management expects certain things from its subordinates then they
themselves should try it under live circumstances to experience the problems
faced of the followers.
Simple things like honesty, sincerity and morality are very important in an
organization.
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14. 5. Encourages members to treat others
with respect
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15. 5. Encourages members to treat others
with respect
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Lean has a principle which encourages people to treat
others as they would love to be treated by others
Respect
This creates a sense of behaviour with customers/
patients and most importantly with colleagues.
In such environment, even mistakes will be treated as
opportunities to improve.
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16. Best Practices
Develop Lean Culture
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17. Wake-Up - Crawl – Walk - Run
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18. Don’t Blame.
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If you are throwing
mud, you are making
your hands dirty on
first place.
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19. Focus
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Do only Important work.
Do what is needed.
Don’t do all.
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20. Use tools based on problem
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Use selective tools
Don’t use all tools
Use separate tools for
separate problem
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21. Innovate
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22. How Google Innovate?
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23. Google Innovation
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Ideas come from Everywhere from everyone.
Share everything about innovative projects. Give a
chance to add to or comment on the process.
If you are brilliant we are hiring, If your company
thrives on innovation, you cant afford to pass talent.
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24. Google Innovation
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Give employees a license to pursue their
dream
Prototypes (beta) vs Perfection.
Don’t fool. Use Data.
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25. Google Innovation
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Set boundaries. Deadline.
Worry about User and Usage. Money will
follow.
Don’t kill projects. Learn from 3m post
note.
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26. Religion of Reuse
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Toyota’s 80-80-80 Rule
80% reuse will cut lead
time by 80% at 80%
productivity which results:
Shorter Lead Time
Higher Productivity
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27. Honor & Celebrate Achievements
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Honor Progress
Celebrate milestones
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28. Topic Landscape
Lean Healthcare - Do Not Copy - Copyright – Dr Prem | www.DrPrem.com
Key
What is How to
Ingredients Best
Corporate develop
of Corporate Practices
Culture Lean Culture
Culture?
Info@DrPrem.com | w w w. D r P r e m . c o m

29. Developing
Lean Culture
Dr Prem
Chartered Consultant | Author | Speaker
Consultant – Private & Gov. Healthcare Orgs.
Founder – Global Healthcare Network
Chief Editor – Health First Magazine
Info@DrPrem.com | w w w. D r P r e m . c o m
Info@DrPrem.com | www.DrPrem.com