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Examples of process flow analysis and optimization of an hospital pharmacy drug system (2010 - 2011)

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Jacques Timmermans, Consulting Services
[Pharm.D., Ph.D.] Brussels, Belgium
http://www.jacquestimmermans.com

Published in: Health & Medicine, Technology
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Examples of process flow analysis and optimization of an hospital pharmacy drug system (2010 - 2011)

  1. 1. Process flow analysis and optimization of an hospital drug system (deployment of integrated pharmacy software) Groups & Departments FINANCE Key players Drug stock CARE UNITS Drug flow Health Patient Data flow insurance invoice Nursing Physical/virtual interfaces INVOICING SOFTWARE 3 ELECTRONIC PHARMACY 4 PRESCRIBING 2 M.D. SOFTWARE Suppliers 41 5 1 FORMULARY Pharmacists DRUGS 30 Patient 31 40 6 10 PATIENT NON FORMULARY PHARMACY RETURNED 26 32 14 11 TREATMENTS DRUG STOCK SOFTWARE Wholesaler 12 20 DRUG 21 23 24 25 DISTRIBUTION ACCOUNTING 33 13 CENTRAL EMERGENCY 22 Supplier’s DRUG STOCK STOCK invoice ACCOUNTING SOFTWARE DUTY PHARMACY Permanent inventory Jacques Timmermans, Consulting Services
  2. 2. Process flow analysis and optimization of an hospital drug system Groups & Departments Key players FINANCE Drug stock Drug flowPatient Health PHARMACY Physical/virtual Interfacesinvoice insurance Invoicing 8 26 software 6 MAILBOX CARE UNITS PRESCRIP- Pharmacists TIONS 7 4 6 5 25 M.D. 19 69 PHARMACY DATA ENTRY FOR PRICING AND RESTOCKING 20 CENTRAL STOCK 18 RETURNED STOCK Patient 4 1 6 10 11 7 7 14 13 8 19 TREATMENTPURCHASING 23 Pharm. staff DELIVERY Nursing 16 PHONE 2021 ORDER MANAGEMENT TELETUBE 2 12 AND RECEPTION OF GOODS 8 & DESK 3 17 19 15 19 2 DUTY PHARMACY 3 22 23 24 EMERGENCY STOCK 3 FORMULARY DRUGS NON FORMULARY SUPPLIERS WHOLESALER Jacques Timmermans, Consulting Services

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