NOTICE: Proprietary and Confidential
This material is proprietary to Centric Consulting, LLC. It contains trade secrets an...
Table of Contents
4/18/2014www.centricconsulting.com 1
• Centric Contact Information
• Centric Overview
• Why Centric’s Te...
Contact Us
4/25/2014www.centricconsulting.com 2
• Andy Park, Centric VP & Partner Cincinnati Practice
• Cell: 513.382.3011...
Who We Are
•You’ve found your most reliable partner.
•We’re a business consulting and technology solutions company that’s ...
Why We’re Here
•Centric was founded because we wanted to be different in the way
we approached relationships with our clie...
We bring an ideal
blend of business
and technology
skills.
We take a
collaborative
approach to
problem solving.
We offer l...
What We Do
•We are passionate about the intersection of business and technology.
It’s a blend of skills that result in a s...
4/18/2014www.centricconsulting.com 7
Regardless of our project type (advisory / strategic, project, strategic role based, ...
4/18/2014www.centricconsulting.com 8
Criteria Centric
Local IT
Staffing
Companies
Specialty
Niche
Companies
Tier 1 Firms C...
Technical Service Line Vision: Clients will think of Centric first when looking to gain insight into the innovative use of...
Types of Key Centric Roles: Centric provides top-notch people in each and every role. Our resources have worked in the com...
Product Strategy
A complete and useful product
strategy answers the tough
questions:
1) who is our competition,
2) how wil...
4/18/2014www.centricconsulting.com 12
•Our technology services cover the full lifecycle including IT strategy, application...
TECHNOLOGIES
Mainframe
Mobile / Web
Java QA & Test
Microsoft Oracle
Analytics
Emerging Platforms / Cloud
IT Strategy Appli...
IT EXPERTISE
Portals & Collaboration
Business Intelligence
Big Data Oracle ERP
E-Commerce Mobility Solutions
Custom Develo...
IT EXPERTISE
Portals & Collaboration
Business Intelligence
Big Data Oracle ERP
E-Commerce Mobility Solutions
Custom Develo...
Technology Partners
4/18/2014www.centricconsulting.com 16
We value our partnerships with recognized industry leaders.
Select Major Technology Projects
4/18/2014www.centricconsulting.com 17
Motorists Agents Only portal
used to develop new bu...
Service Offering Overview Appendix
4/18/2014www.centricconsulting.com 18
• Application Lifecycle Management
• Custom Devel...
4/18/2014www.centricconsulting.com 19
Service Offering: Application Lifecycle Management
Technical Project Management
Our ...
4/18/2014www.centricconsulting.com 20
Service Offering: Custom Development
New and Emerging Platforms
Some of our best arc...
Scrum
Crystal
DSDM AUP
XPFDD
Lean
Advisory Services:
• Custom Agile Training
• Agile Coaching
• Agile Transformation
Imple...
Service Offering: Business Intelligence
4/18/2014www.centricconsulting.com 22
The mission of Centric’s
Business Intelligen...
Cl oud Ser vi cesHost i ng Ser vi cesSel f - Managed
Individual
Servers
(Local)
Individual
Servers
(On Premise)
Virtualize...
Service Offering: E-Commerce
4/18/2014www.centricconsulting.com 24
Todays' E-commerce technology
projects are complex give...
Methodology
• Mobility Strategy and Roadmap Planning
• User / Customer Experience Design
• Apps vs Web Architecture Select...
4/18/2014www.centricconsulting.com 26
Service Offering: Portals and Collaboration
Web-based customer and
business facing a...
Centric Outsourcing
Businesses are increasingly looking for
better ways to manage IT costs, more
effectively manage fluctu...
4/18/2014www.centricconsulting.com 28
Service Offering: Information Technology Strategy
Centric’s IT Strategy
practitioner...
Service Offering: Enterprise Architecture
www.centricconsulting.com 29
Enterprise Architecture improves
alignment between ...
4/18/2014www.centricconsulting.com 30
Service Offering: Microsoft
Centric utilizes tested guidance and automated tools to ...
Contact Us
4/25/2014www.centricconsulting.com 31
• Andy Park, Centric VP & Partner Cincinnati Practice
• Cell: 513.382.301...
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Centric 2014 Company Introduction & Technology Consulting Service Offerings

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  • We would really like to use some of our personal photos for this slide. The ones above were taken from the website. Feel free to pull anything you would like to use from there. We can also provide more if need be. Just let us know!
  • We would definitely like to keep the icons.
  • This is the area we need the most help. We need to add our industry offerings to this overview slide. This visual is obviously a placeholder and we are definitely open to ideas. The arrows on the current presentation are just not going to work. The breakdown of services for each visual as follows:Business Consulting = Transform and Grow BusinessImprove Operational PerformanceEnhance Customer ExperiencesEnable and Sustain ChangeTechnology Solutions = IT StrategyApplication Lifecycle Management Business Intelligence and Analytics Application/Web Development and Maintenance Industry Emphasis = Energy and UtilitiesFinancial ServicesGovernmentHealthcareInsuranceLogistics/Supply ChainManufacturing/ProductsRetail
  • Centric 2014 Company Introduction & Technology Consulting Service Offerings

    1. 1. NOTICE: Proprietary and Confidential This material is proprietary to Centric Consulting, LLC. It contains trade secrets and information which is solely the property of Centric Consulting, LLC. This material is solely for the Client’s internal use. This material shall not be used, reproduced, copied, disclosed, transmitted, in whole or in part, without the express consent of Centric Consulting, LLC. © 2007 Centric Consulting, LLC. All rights reserved Technical Service Line & Resource Introduction V 3.0 January 2014
    2. 2. Table of Contents 4/18/2014www.centricconsulting.com 1 • Centric Contact Information • Centric Overview • Why Centric’s Technology Service Line Is Different • Technical Service Line Value Proposition & Industry Positioning • Great Results Starts With Great People – We Invest In Our People • rippleware: Centric’s Software Product Development Division • What We’re Good At • Technology Service Model – The Scope of Centric’s Capabilities • Technology Service Offerings: Specialized Capabilities • Technology Partners • Select Major Technology Projects • Service Offering Overview Appendix
    3. 3. Contact Us 4/25/2014www.centricconsulting.com 2 • Andy Park, Centric VP & Partner Cincinnati Practice • Cell: 513.382.3011 • andy.park@centricconsulting.com • Jacqueline Herman, Centric Senior Manager • Cell: 513.600.6326 • jacqueline.herman@centricconsulting.com
    4. 4. Who We Are •You’ve found your most reliable partner. •We’re a business consulting and technology solutions company that’s been around for 14 years and we’re building a company that will be here for 100 more. $80 million 2013 revenue 1999 year founded 500 employees 9 • Cleveland • Columbus • Indianapolis • Miami • St. Louis • Tampa locations 2 national practices 1 bold vision that spans 100 years Our culture is built on our passion for our work and driven by our values. • We work to understand your needs and act as a true partner. • We selectively hire people who have a track record of delivering exceptional results. • We value hard work and temper that work with humility, respect and collaboration. • We are committed to making a positive difference in the communities we serve. • We are unconventional, loyal, smart and fun. We strive to manage a work-life balance that makes us better professionals and better people. To learn more about our core values, visit www.centricconsulting.com/about-us/core-values. • Boston • Chicago • Cincinnati • Dayton • Louisville Gurgaon, India 4/18/2014 3www.centricconsulting.com
    5. 5. Why We’re Here •Centric was founded because we wanted to be different in the way we approached relationships with our clients, people, families and community. • Our highest priority is building lifelong relationships with clients based on trust, respect and collaboration. • We invest in our talented team and support their well being by keeping them challenged and inspired. • Our localized company structure allows us to play very active roles in the lives of our families. • We devote time, both personally and professionally, to making a positive difference through community service. This relationship-centric focus keeps us passionate, committed and motivated in all facets of our lives. That’s why our team is here to stay. 4/18/2014 4www.centricconsulting.com
    6. 6. We bring an ideal blend of business and technology skills. We take a collaborative approach to problem solving. We offer local delivery with firm- wide support. How We Work •Centric is dedicated to providing you with an unmatched experience. We are guided by our commitment to do what’s right for you. • Our range of talent brings in-depth knowledge of your business and market. • We treat every project as unique and customize solutions to fit your needs, industry and desired results. • We use our multi-faceted knowledge to approach challenges strategically. • We have a 100 percent “referenceable” client base. • National service offerings harness the size and scale of Centric while bringing deep experience to local markets. • Our multi-site delivery skills are coupled with onshore and offshore development capabilities. • We offer solutions based on your needs including role-based consulting, complete project delivery or work-stream delivery within large projects. • Our employees are here to stay – Centric has industry-leading retention rates. • We build consensus from the top down and bottom up. • We know when to talk and when to listen. • We flexibly integrate our team with yours for seamless delivery. • We are serious about budgets and timelines and drive toward these goals with appropriate sensitivity. 4/18/2014 5www.centricconsulting.com
    7. 7. What We Do •We are passionate about the intersection of business and technology. It’s a blend of skills that result in a solid execution every time. And it brings you a partner with a wide range of capabilities. Energy and Utilities Financial Services Government Healthcare Insurance Logistics/S upply Chain Manufacturing/ Products Retail Transform and Grow Your Business Enable and Sustain Change Enhance Customer Experiences Improve Operational Performance BUSINESS CONSULTING TECHNOLOGY SOLUTIONS INDUSTRY EMPHASIS IT Expertise Full Lifecycle Capabilities Tools and Technologies 4/18/2014 6www.centricconsulting.com
    8. 8. 4/18/2014www.centricconsulting.com 7 Regardless of our project type (advisory / strategic, project, strategic role based, teaming arrangement), Centric’s technical service line resources bring the same capabilities to each of our engagements. Why Centric’s Technology Service Line Is Different Service Offerings Breadth of Services Knowledge Capital / Thought Leadership Delivery Excellence Framework Agile Delivery Client Value Proposition Project Type Breadth of Services Centric’s technology service line offers a wide array of technology capabilities with resources that can deliver an entire project or provide a single highly skilled resource for a targeted role. Knowledge Capital / Thought Leadership Centric invests in our people (career path opportunities, training budget, time to pursue passions via blogs, research, etc.). We take full advantage of our knowledge capital sharing information via our knowledge exchange. Service Offering Centric identifies and creates technology service offerings needed to deliver high business value via the latest technology innovations and methodologies. Delivery Excellence Framework Centric’s formalized project review process is designed to identify and address project risks. The ultimate goal is to ensure a quality solution is delivered on time and on budget. Agile Delivery Centric’s preferred delivery methodology is based on an Agile approach that results in faster, higher quality delivery of business- impacting functionality
    9. 9. 4/18/2014www.centricconsulting.com 8 Criteria Centric Local IT Staffing Companies Specialty Niche Companies Tier 1 Firms Centric Differentiators Breadth of Technology Services  Centric’s technology service line offers a wide array of technology capabilities such as IT strategy, advanced platform (mobile/cloud) application development, and technical project management. Centric’s resources can deliver an entire project, or provide a single highly skilled resource for a targeted role.  Centric makes available all our firm’s project accelerators such as methodologies, tools, and templates to each client engagement.  Staffing firms are typically focused on providing commodity type IT skills. Resources are not well rounded. Delivery Excellence  Centric’s standard process for ensuring an objective review of project risk is regularly assessed with an ultimate goal of ensuring a quality solution is delivered on time and on budget.  A formalized project review designed to identify and address project risks in the areas of: Scope, Time & Schedule Management, Cost Management, Project Quality Management, Human Resource Management, Communications Management, and Risk Management. Service Offerings  Centric identifies and creates technology service offerings needed to deliver high business value via the latest technology innovations and methodologies.  Each of our service offerings include accelerators that result in better, more efficient engagements. Examples include tools, methodologies, architectures and metrics that ensure quality, predictability, speed, reliability, and reduced risk. Rippleware - Product Development www.rippleware.com  Centric’s Rippleware division serves as a technical incubator allowing our technical staff to experience the latest technologies in a hands on fashion.  Rippleware product development activities span the complete SDLC lifecycle allowing us to codify and sharpen our delivery skills which in turn improve our client engagements.  Our technical consultants are rotated through our Rippleware division for ongoing learning and peer relationship building. Knowledge Capital / Thought Leadership  We invest in our people by providing diverse career path opportunities, an annual training budget, and time required to build an audience around their passions (blogs, conference speaking, research, etc.).  Centric specifically organizes to make the most of the firm’s knowledge capital via the creation of specific tools, methodologies, architectures, and metrics. These materials are shared via Centricity, Centric’s SharePoint-based knowledge exchange.  Centric works to connect our technical staff to further knowledge sharing and exchange via it’s annual Camp I/O technical training day, twice per year company meetings, and a host of web 2.0 virtual technologies. Agile Delivery  Centric’s preferred delivery methodology is based on an agile approach that results in faster, higher quality delivery of business-impacting functionality.  Centric realizes that most organizations have significant investments in more traditional development methodologies. Centric’s agile approach works to implement as many of the benefits of agile within the confines of the existing client environment. Strong Unpredictable Poor Centric strives to provide a tier 1 consulting experience at much more attractive pricing. Technical Service Line Value Proposition & Industry Positioning
    10. 10. Technical Service Line Vision: Clients will think of Centric first when looking to gain insight into the innovative use of the latest technologies. We will consistently deliver value added and differentiated capabilities that improve our client’s business performance. Great Results Starts With Great People – We Invest In Our People 4/18/2014www.centricconsulting.com 9 Resource DevelopmentService Offerings - Delivery Excellence • Annual Camp I/O Technology Conference • I&R Projects – for training/skill and project accelerator development • Personal Development Plans • Annual training budget • Mentor / Coaching Program Personalized Development Plans • Product concepts • Full lifecycle development • On Shore / Near Shore / Off Shore • Agile based delivery • Latest technologies including mobile, big data, etc. Security Manager Integration Hub Product Time & Expense Entry Mobile App Medical Outcomes Tracking Product Application Prototype • Faster more efficient projects • Expertise in the latest technologies and methodologies • Development of deep skills • Delivery tools and accelerators • Firm-wide coordinated skill building and capability • Vendor partnering Defined Methodology Practice Organization Centricity – Centric’s Virtual City • SharePoint knowledge exchange of 40,000+ documents used by Centric employees to share information and experiences • Dedicated sections for Business Consulting and Technology Solution service lines • More than just a file share… Centricity is a space where employees can collaborate by sharing information, insights and experiences • Centricity helps us ensure that we can deliver quality client solutions by being able to collaborate across traditional brick and mortar barriers Service Line Management Delivery Excellence Innovation & Research Product Development Marketing & Branding Resource Development Service Offering Dev. & Mngt.
    11. 11. Types of Key Centric Roles: Centric provides top-notch people in each and every role. Our resources have worked in the companies large and small around the world, bringing excellence, expertise and results to every engagement. We operate with an attitude of servant leadership. Our clients know we gladly handle any type of task, large or small with deference to their needs. Great Results Starts With Great People – Centric Roles & Resources 4/18/2014www.centricconsulting.com 10 Technical ResourcesProject Managers, iPMs & Business Analysts • Multiple technology stacks, portals, skillsets (detailed throughout slide deck) • Range of experience levels • Architects • Designers • Developers • UI/UX Expertise • Onshore (Cincinnati) & Offshore (India) • Wide variety of industry vertical, service offering and subject matter expertise • Assessments • Strategy Needs • Cloud, Mobile, Big Data Advisory Svcs. • Technology selection • Infrastructure expertise • Process modelling Strategies Mobile Apps BPM/BPI Software Selection • Tier 1 consulting & industry backgrounds • Trained in Agile & Waterfall Methodologies • Onshore (Cincinnati) & Offshore (India) • Project Controls • Risk & Impact Assessments • Structure project initiation & planning • Attention to detail • Detailed requirements gathering • Rigorous execution for solid delivery • Clean project closure Defined Methodology Escalation Matrix Testing & Testing Resources • Manual testing & testing resources onshore & offshore • Automated testing & testing tools • Test driven development for Agile organizations • Test case design & test case creation • Issue management & ITIL services • Status dashboards • Approval process • Traceability matrixes • Performance testing • Monitoring Solutions Advisors & Subject Matter Experts Use Case Document
    12. 12. Product Strategy A complete and useful product strategy answers the tough questions: 1) who is our competition, 2) how will we make money, 3) how will I take my product to market. Centric can work with your team to answer all of your product strategy questions with the end result being a product strategy that launches your endeavor with a clear plan and strong foundation. Design Centric has invested heavily in defining and refining a holistic approach to software design. Our approach encompasses all of the components needed to build products and applications that excite and engage end users: - use case based requirements gathering, - technical architecture, - technical specifications, - creative user experience/interface teams, - highly involved product owner groups - Build Being able to write good code is critical but to build a product much more is required. Application Lifecycle Management expertise is required: - technical project management, - source control and build management, - software QA and automated test. Centric has the skilled staff necessary to make the correct decisions right out of the gate to ensure that your solution is scalable and can support the long-term needs of the business. Support Centric can support your organization in a number of ways post product launch: Solution Center Based End Customer Support: Centric’s Cincinnati based solution center has all the systems and processes in place to take support calls from your end customers. Tier 2 Technical Support: Our technical experts are available to resolve issues not addressed via typical front line / tier 1 customer support. Dedicated Resources: Centric can staff various roles while your organization matures. Examples include project managers, business analysts, developers, and architects. rippleware - Centric’s Software Product Development Division Centric’s rippleware division specializes in creating powerful business applications. Our capabilities include operating model definition, product design & build, and operational support. 114/18/2014www.centricconsulting.com Learn more at www.rippleware.com
    13. 13. 4/18/2014www.centricconsulting.com 12 •Our technology services cover the full lifecycle including IT strategy, application development and application outsourcing. IT Expertise • Big Data • Business Intelligence • Cloud Services • Custom Development • E-Commerce • Mobility Solutions • Enterprise Systems • Portals & Collaboration Full Lifecycle Capabilities • IT Strategy • Application Design & Build • Application Lifecycle Management • Agile Approach • Outsourcing Tools and Technologies • Mobile / Web • Java • Emerging Platforms / Cloud • Analytics • Microsoft • QA & Test • Oracle • Mainframe Technology Service Model - Scope Of Centric’s Offerings
    14. 14. TECHNOLOGIES Mainframe Mobile / Web Java QA & Test Microsoft Oracle Analytics Emerging Platforms / Cloud IT Strategy Application Design & Build Outsourcing FULL LIFECYCLE CAPABILITIES Technology Service Model - Scope Of Centric’s Offerings 4/18/2014www.centricconsulting.com 13 IT EXPERTISE - WHAT WE DO IT Expertise Full Lifecycle Capabilities Tools and Technologies Business Intelligence • Agile BI Delivery • Analytics • Data Mining • Data Warehousing • Reporting Cloud Services • SaaS Cloud Application ROI Analysis • Cloud Architecture Prototyping • Application Re-Platforming • Cloud Security Assessment • AWS, Cloudera, Azure, SalesForce, Technologies Mobility Solutions • Strategy & Roadmap Definition • Workflow & Process Transformation • App Build (Android, iOS, Windows Phone, HTML5, Cross-Platform) • Web Services & Cloud Integration • Mobile App Support Big Data • CIO Mentoring / Advisory • Solution Architecture / Software Selection • Data Scientist Services • Cloudera & Amazon Web Services Proof of concepts and implementations E-Commerce • Strategy, Solution Architecture • Requirements Planning / Selection • Solution Architecture • System of Record Integration • Payment Processing Custom Development • Advanced / Emerging Platforms • Architectural Principles (design patterns, frameworks, etc.) • Web Development / Web Services • Custom Application Development • Product Development Portals & Collaboration • Portal Strategy & Roadmap • Web Content Management • Enterprise Portal Integration • User Centered Design • Package Selection & Implementation • Social Enterprise Collaboration Oracle ERP • Packaged Applications • Middleware • Engineered Systems • Implementations & Upgrades • Managed Services
    15. 15. IT EXPERTISE Portals & Collaboration Business Intelligence Big Data Oracle ERP E-Commerce Mobility Solutions Custom Development Cloud Services TECHNOLOGIES Mainframe Mobile / Web Java QA & Test Microsoft Oracle Analytics Emerging Platforms / Cloud IT Expertise Full Lifecycle Capabilities Tools and Technologies Technology Service Model - Scope Of Centric’s Offerings Agile Approach • Agile Assessment • Training / Coaching / Mentoring • Agile Iteration Management • Agile Project Mngt. Tool Selection • Transitioning To Agile Outsourcing • Business Case Development • Onshore / Offshore App Dev • Application Mngt. / Maint. • Disaster Recover Planning • Help / Service Desk (ITIL / ITMS) • Software Quality Assurance & Performance Monitoring IT Strategy • Enterprise Architecture • IT Cost & Reduction Assessment • IT Due Diligence, M&A Integration • Program Mngt. Office Design & Build • Software Evaluation & Selection Application Lifecycle Mngt. • Technical Project Management • System Integration • Application Design / Build / Test • Software QA, Test Driven Development, Test Automation • Waterfall, Incremental Methods • Source Control & Config. Mngt. IT STRATEGY OUTSOURCINGAPPLICATION DESIGN & BUILD 4/18/2014www.centricconsulting.com 14 FULL LIFECYCLE CAPABILITIES HOW WE DO IT
    16. 16. IT EXPERTISE Portals & Collaboration Business Intelligence Big Data Oracle ERP E-Commerce Mobility Solutions Custom Development Cloud Services IT Strategy Application Design & Build Outsourcing FULL LIFECYCLE CAPABILITIES Technology Service Model - Scope Of Centric’s Offerings 4/18/2014www.centricconsulting.com 15 TECHNOLOGIES – TOOLS WE USE IT Expertise Full Lifecycle Capabilities Tools and Technologies Analytics Microsoft BI Tools, Business Objects, MS SQL Server, Oracle, MySQL, Netezza, Teradata, SSAS, Cognos, SAS, SSRS, SAP, Informatica, Ab Initio. Pentaho, SharePoint, Microstrategy, IBI Web Focus, ILOG, Roambi, Information Builders Java J2EE, WebSphere, WebLogic, JBoss, JavaScript, EJB, JMS, JSF, JAX-RPC, JAX-WSJTA, JavaMail, JSP, Servlets, JDBC, JCA, JPA, Ant, Tomcat, JUnit, JRC, AJAX, Swing, MQ, Apache, Struts, Log4j, Spring/MVC/Play/Struts/JSF/Wicket , Hibernate/TopLink/Spring Mainframe DB2, CICS, COBOL, Assembler, JCL, VSAM, TSO/ISPF, File-Aid, QMF, SPUFI, SmartTest, Intertest, Xpediter, IBM Debug,TOAD, AbendAid, Panvalet, Changeman Microsoft .Net Languages, HTML5, C#, VB, ASP.Net, MVC, Rich Internet Applications, Sharepoint, Biztalk, Active Directory, BI Toolset, SQL Server, AJAX, Team Foundation Server, Azure Oracle E-Bus. Suite, WAM, Data WHS, Bus. Analytics, SOA Suite, EXADATA, Data Int., Identity Mngt., Bus. Proc. Mngt., WebLogic, App Mngt., DBMngt., Middleware Mngt., Hardware & Virtualization Mngt., Lifecycle Mngt., VM, Solaris, Lunix QA & Test HP QuickTest & WinRunner, Compuware QARun, Segue, SilkTest, Watir (Cucumber & Ruby), Capybara, Selenium, QA Wizard Pro, eggPlant, TestComplete, PesterCat, Frank, SOASTA, HP LoadRunner, QALoad, Astra LoadTest, Segue, SilkPerformer Emerging Platforms / Cloud Amazon Web Services, Cloudera/Hadoop, Google App Engine, Cloud Foundry, Force.com, Azure, Objective-C, Sinatra, CouchDB, MongoDB, Cloudant, Redis, Heroku, Go, AMQP Mobile / Web Android, iOS, Windows Phone 8 SharePoint, WebSphere, SiteCore, Liferay, Jahia, Drupal, Node.js, Knockout, HTML5, Durandal, Breeze.is, Ruby, Ruby on Rails, PHP, Python, Spring/MVC
    17. 17. Technology Partners 4/18/2014www.centricconsulting.com 16 We value our partnerships with recognized industry leaders.
    18. 18. Select Major Technology Projects 4/18/2014www.centricconsulting.com 17 Motorists Agents Only portal used to develop new business quotes for commercial and personal lines insurance along with retrieving existing policies and documents. Built using the various Java technologies, the portable is scalable and is duplicated with different skins for the other Motorists Groups mutual company affiliations. Customer web portal for parts purchase, Return Material Authorization, and field support built using Microsoft SharePoint & Commerce Server, BizTalk, Windows Communication Framework To maintain their position as a market leader in Agent Automation and to further improve upon service level capabilities, Grange initiated a project to fully automate the process flows associated for their Commercial Lines business. This full automation for quote, new business, renewals and amendments involved migrating from a mainframe platform to an existing client/server policy rating service, migrating to an existing common user interface, eliminating mainframe “green screen” data entry, and migrating forms generation from mainframe to a server-based service. Motorists Insurance Group Analytics delivers self- service analysis directly to business users. Developed with Microsoft BI – Integration Services and Analysis Services cubes – the solution allows users to perform sophisticated slicing of metrics such as reserves, premium, retention and claims loss. Interactive dashboards, developed using MS Excel and Reporting Services, combine elegant visual design with easily customized drilling. Quality of this enterprise integrated BI solution has ensured high adoption and is driving a culture of analytics-based decision making REACH Air FirstCall was developed to allow hospitals to have better visibility of inbound and outbound emergency flights giving medical personnel more control over resource scheduling and response readiness. In addition, FirstCall makes requesting an emergency transport as easy as pressing a button on an iPad screen thus saving time on the initial conversation that ultimately leads to a helicopter in the air. Built for a large medical Orthopedics practice, The Medical Outcomes FlexDB allows for the collection and analysis of patient care quality data. The application allows non-technical resources to define collected data elements, data collection forms, and report formats. The application is built using Microsoft .Net, Security Access Groups, and Reporting Services.
    19. 19. Service Offering Overview Appendix 4/18/2014www.centricconsulting.com 18 • Application Lifecycle Management • Custom Development • Agile Approach • Business Intelligence • Cloud Services • E-Commerce • Mobility Solutions • Portals and Collaboration • Outsourcing • Information Technology Strategy
    20. 20. 4/18/2014www.centricconsulting.com 19 Service Offering: Application Lifecycle Management Technical Project Management Our technical project managers get it build the way your users like it, according to your schedule, and within your budget. Requirements Management Great software starts with great requirements. Deep interaction with project sponsors is needed to understand what provides value to the business. Design Centric takes great pains to design software using the appropriate design patterns to best solve the technical problems at hand. We have experience and best practices that help us “build it right”. Source Control Managing code properly will help your requirements, development and quality assurance teams collaborate seamlessly enhancing productivity. Configuration and Release Management The goal - provide as much automation as practical so that moving features into production and to your end users is as easy and efficient as possible. Quality Assurance To ensure that your projects deliver an optimal end product quality practices need to be built into the entire development lifecycle; it is not efficient and sometimes not possible to “test it in” prior to deployment. Continuous Integration Centric can help organizations move upwards on the ALM maturity scale via an investment in CI. CI controls what happens to code after it is committed to source control. Typical functions include compilation, automated execution of tests, and promotion of the code through Dev, QA, UAT, and production environments. • ALM Assessment • ALM Strategy • Requirements traceability • Continuous Integration Methodology • Source control branching and merging approaches • Regression Test Automation framework Capabilities Accelerators Productivity requires order. You hire the mechanic whose tools are in order; their shop is clean, organized, and tidy. Software is no different. The complexity of the task mandates a good work environment. ALM is the marriage of business management to software engineering made possible by tools that facilitate and integrate your process. ALM ensures that your team will be able to support your critical business apps over the long haul. And at Centric we know that the appropriate maturity level of ALM will vary from organization to organization. The goal is to invest in the right amount of ALM that makes the outcome predictable without sacrificing productivity. . Solutions RED GREEN REFACTOR Write a failing test for new functionality. Write just enough code to pass the test Optimize, clean-up Without adding new functionality Test Driven Development Governance & Support Model Build Process Monitor Governance User / Business Community ClientIT Organization ClientHelp Desk / Ticketing Centric - Level 1 Help Desk Incidents Solutions Centric - Level 2/3 App Support Application Management Discretionary Application Development • Enhancements • Software • Help Desk 2&3 • IncidentMgmt • Problem Mgmt Centric Technical Environment Mgmt Incidents Solutions Enhancements Solutions Incidents InfrastructureService DeliveryManagement Desktop / LAN Management Server Operationsand Network Management Security Management 3rd Party Vendor Management Centric Application Management Scope Physical Build Environment
    21. 21. 4/18/2014www.centricconsulting.com 20 Service Offering: Custom Development New and Emerging Platforms Some of our best architects are currently building applications using the latest technologies allowing an entirely new class of business models to come to life. This involves understanding the technical landscape, learning to apply new technologies, and using that knowledge to help with ideation. Some of the technologies we’re excited about include Heroku, Force.com, Amazon Web Services, and Azure. We could list more, but we’d rather discuss with you what’s appropriate for your disruptive business proposition. Architecture and Design Optimal architecture and design never stands still; technology roars forward requiring constant learning. Our investments in continual learning are codified in our tried and true Design Patterns, Frameworks and applied Patterns and Practices. The benefits are realized in applications that are built to be efficiently operated for the long haul. Application Development Management Skills We can deliver a complete team, or augment the one you have in place providing: • Technical Project Management, • Technical Architecture Leadership, • Mentoring, Coaching, and Training, and • Software Development Life Cycle definition or refinement. Application Lifecycle Management Of course building software is more than just designing and writing code. We have established sound practices around the entire Application Lifecycle to ensure a long running, maintainable application that can meet customer needs for years to come. • Established Technical Project Management templates and techniques • Documented Agile Approach • Requirements management • ALM deployment strategies and templates • Design Patterns / Code Libraries • Centric Centricity Knowledge Exchange • Thought Leadership Capabilities Accelerators Centric’s software build experience is broad and deep: • Mobile / location aware / cloud • All things Web • Java and .Net based solutions • Old school and new school mainframe solutions Our pragmatic approach and broad experience allows us to make the right technology decisions for your organization. We stay current on the latest technology advancements including platforms, products, and tools. We’re comfortable extending, maintaining and further integrating the systems you rely on to run your business. To ensure project success we’ve invested in various methodologies, frameworks and design patterns codifying what we know works best. Our teams know how to work together to ensure “the right things are built” and that “it is built right.” . Solutions Methodology Architecture Strategy Project Status ReportingSwim Lane Diagram Use Case Document
    22. 22. Scrum Crystal DSDM AUP XPFDD Lean Advisory Services: • Custom Agile Training • Agile Coaching • Agile Transformation Implementation: • Agile Assessment • Iteration Management • Project Delivery Managed Services: • Staff Supplementation • Agile Check-up Service Offering: Agile Approach 4/18/2014www.centricconsulting.com 21 Our project experience tells us a “one size fits all” approach to Agile does not work. Centric’s approach to Agile is to methodically define the appropriate Agile approach for the specific project and project team needs. Our approach is as follows: • Assess: Define agile process, technologies needed to support process, change management approach, and how agile teams will interact with non- agile parts of the company • Assemble: Build materials needed to communicate approach to team, leveraging the many tools, templates, and practices developed over many agile delivery projects. • Execute: Initiate and deliver project activities Tools & Accelerators:Capabilities: Solutions: Metrics Multiple Big Visible Charts, including dashboards, to inspect and communicate project health and mitigate risk.Agile Coaching Coaching is an essential element for agile teams, especially new ones, and those struggling to sustain/improve. Centric can provide experienced coaches to assist with all facets of an agile engagement. Project Delivery Comprehensive project capabilities with trained and experienced agile practitioners. Agile Assessment Centric’s Agile Assessment will identify and target areas within existing teams that are not performing optimally. Agile Training Centric can develop custom training that is specific to the client and engagement, not generic training that doesn’t take into account your unique needs, (or waste time on non-specific material) • Adaptable Agile Approach • Custom Training (Client/engagement-specific) • Agile Assessment Tools • Reporting and Metrics • Reference templates/deliverables • Extensive library of Agile "How To" guides and delivery aids Other
    23. 23. Service Offering: Business Intelligence 4/18/2014www.centricconsulting.com 22 The mission of Centric’s Business Intelligence Service Offering is to deliver high quality, trusted, timely and actionable analytics to business consumers through a sustainable BI environment. Centric recognizes that BI must be approached differently than traditional IT solutions, demanding specialized business requirements, delivery skillsets, testing, and architecture. To achieve this, we employ the Centric BI Framework, a distillation of proven BI best practices across industries, technology platforms, tools and business functions. Our goal is not only to deliver world-class BI, but to help enable your organization to continue on without us. This means that we emphasize knowledge transfer, documentation, training and governance as part of each engagement. Allow us to share how BI can transform your business and how Centric will help you achieve it. Together, we can make Business Intelligence a thriving and productive contributor to your business organization. Implementation Services • Vendor BI Solution Implementation • Custom BI Solution Implementation • Information Management Foundation • Master Data Management Solution Implementation • Data Mining & Visualization Services • Microsoft BI Stack Implementation Advisory Services • BI Solution Architecture Design • BI Technology Selection • BI Program Assessment • BI Program Strategy & Roadmap • BI Business Process Integration Managed Services • BI Program Support • BI Solution Support Methodology • Established Centric BI Frameworks and Architecture • Agile/Lean Project Methodology • Strategic (Senior Mngt.) Interview Methodology • User Interview Methodology • Data Stewardship Program • BI Strategy and Roadmap Templates • Software Selection Methodology • Organization Change Management Methodology • Data Profiling for BI Methodology Templates • User Story / Scenario Templates • Stakeholder Status/Communication Templates • Data Quality Tracking Template • Common Information Model Template • ETL Source-to-Target Mapping Templates • Solution Architecture Templates Guidance and Best Practice • Reporting System Architecture • Data Architecture • ETL Architecture • Data Governance Working Group & Committee • BI Steering Committee Software Accelerators • ETL Code Library • ETL / Data Architecture Integration Components • Time-Series Data Components • QA/Testing Data Components • Industry Information Models Capabilities Tools & Accelerators Solutions Assessment and Tool Selection Assessment of current architecture for risks relating to performance, quality, robustness, extensibility and more. Determine the best tool to meet long-term BI needs specific to your organization. BI Roadmap and Governance Develop a tactical and iterative BI roadmap that aligns with business and IT strategic goals. Implement effective governance that engages business stakeholders in a leadership role. Reporting, Analytics and Mobile BI Deployment of reporting, analytics, data mining, dashboards and KPIs. Includes establishment of a reporting architecture. Deploy mobile analytics in a way that maximizes productivity. Data Warehousing and Marts Full development of data management, and analytic structures. Includes data transformation (ETL), data integration, data quality and analytic performance. Business Analysis and Requirements Development of an information model to describe the business as well as Master Data Management design and implementation. Leverage this business definition to gather actionable requirements specific to BI. Industry Specialization • Insurance • Financial Services • Healthcare – Payor, Provider • Education
    24. 24. Cl oud Ser vi cesHost i ng Ser vi cesSel f - Managed Individual Servers (Local) Individual Servers (On Premise) Virtualized Servers (On Premise) Virtualized Servers (Remote Host) Elastic Servers (v) (Remote Host) Elastic Servers (v+h) (Remote Host) Application Containers (Remote Host) Attached Data (Local) Attached Data (Remote DC) Attached Data (Remote Host) Detached Data (Array/SAN) Detached Data (Remote Network) Segmented Workflow (Queue/Scaled) Requires application re-architecting. Elastic Servers (v+h) (On Premise) Application Containers (On Premise) Elastic Servers (v) (On Premise) Data&WorkflowLifecycleProcessingLifecycle Replicated Data (Contextual) Replicated Data (RDB/NoSQL) Queue-based Workflow (Remote Host) Embedded Workflow (Local) Hybrid Workflow (Embed/Queue) API/Web Service ProliferationNo APIs Full Coverage Dynamically Structured Data Service Offering: Cloud Services • Cloud Viability Assessments • Cloud-Aware Application Architectures • Existing System, Mobility, & Big Data Cloud Augmentation • HIPAA and PCI Compliance Capabilities Accelerators Cloud Computing is one of the most talked and written about topics in IT. The hype both positive and negative causes most companies to ask the same questions: Is the cloud safe? How does it fit with existing IT assets? What is the value to my business? We answer those questions. The cloud is not an “all or nothing” endeavor. Some components of your enterprise applications or data do not belong there, while other components will thrive there and make you more competitive. Cloud Maturity Life-Cycle in an Enterprise (Where do you fit?) Hands On Platform Experience To truly take advantage of your cloud architecture, your applications need to be aware of how to expand and contract based on performance requirements, how to fail gracefully during network outages, and how to accommodate multiple vendors in your application designs . While integrating your company with the cloud can be a project in and of itself, many times your best use of the cloud is to serve as the underpinning of a flexible Mobility or Big Data initiative. In these ways, the cloud serves as a facilitator for the primary initiative and becomes part of your technology foundation. Solutions Mobility & Big Data Enablers Cloud-Aware Application Development 4/18/2014www.centricconsulting.com 23 Thought Leadership Developing cloud applications effectively requires a new way of approaching the design and architecting the solution. We speak, coach, and consult on the best practices for cloud development so that you are truly receiving the value offered by leveraging a cloud platform. Getting up-to-speed quickly is one of the hallmarks of Cloud Computing. Resources are provisioned quickly and, if designed correctly, architectures are snapped together like building blocks. Two of the ways Centric can get you to market more quickly are: A Platform, Not a Location The technology to give your systems the elasticity and fault tolerance that are hallmarks of the cloud can be outsourced or built on the foundation of your current virtualized environment. Distributed Franchise/Agency Architecture Having your remote facilities autonomous enough to operate even in disconnected situations is key to maintaining high service levels. API-as-a-Service Depending on your legacy architecture and your spot in the lifecycle depicted below, it may be necessary to construct an infrastructure outside of your existing services in order to iterate at market speed.
    25. 25. Service Offering: E-Commerce 4/18/2014www.centricconsulting.com 24 Todays' E-commerce technology projects are complex given the need for integration across all digitally enabled customer touch points as well as virtually all enterprise applications. The stakes are higher given E-commerce revenues are growing at double digit rates year over year in North America. Consumers expect an "Amazon Prime" kind of experience. As direct sales channels continue to blur with E- commerce powered channels the B2B buyer is expecting a similar experience. An ideal E-commerce partner can provide a deep menu of skills from strategic, to program management, to implementation, to integration, to long term support. Centric is able to augment its E-commerce expertise with the necessary skills from many of our other practices such as IT Strategy, business process management, custom development, data and analytics, mobile, and system integration thereby providing the optimal project team. Once your E-commerce site is live Centric can provide ongoing support via onsite or solution center based staff for maintenance, platform upgrades, ongoing integration, or tier 2 technical support. Tools & Accelerators • Software selection • Agile Delivery Methodology • Platform Partnerships Capabilities: Solutions: • Tier 1 / Tier 2 support • Platform upgrades • Business Continuity Approach • Release Management & Testing • Content Management CUSTOMER EXPERIENCESTRATEGY Managed Technology Services • Creative Design • Information Architecture • Heuristics Evaluations • Usability Testing • Native Mobile / Mobile UI Optimization • Conversion Optimization • Channel Strategy • Business Process Design • E-commerce Platform Selection • Web Analytics & BI • Integrated Customer Experience (Mobile, Social, etc.) • SEO and Paid Search • Program & Project Management • Requirement Definition • Platform Upgrades and Migrations • Search Optimization • Payment Systems • Integration (ERP, Finance, Inventory, CRM, Call Center, Order Mgmt, Content Mgmt, POS, Analytics) • Marketplace Integration (Amazon, EBay, etc.) • Performance Planning & Test Implementation & Integration Information Architecture User Experience Site Build Site ConfigurationSystems Integration (Formerly Microsoft Commerce Server)
    26. 26. Methodology • Mobility Strategy and Roadmap Planning • User / Customer Experience Design • Apps vs Web Architecture Selection • Rapid Prototyping • Agile Approach / Iterative Release Project Accelerators • Industry-specific Frameworks • Platform-specific Development Kits • Cross-Platform Development Kits • Device API / Software Code Libraries • Web Services Development Kits • Testing / Security Frameworks Tools & Templates • Industry / Peer Company Benchmarks • User / Stakeholder Interview • Project Work Plan Templates • Reference Architectures • App Store Provisioning Guides • Mobile Device Management Best Practices • Development Tool Evaluations Advisory Services • Mobile Strategy & Business Case Formulation • Enterprise Mobility Roadmaps • Jumpstart & Accelerate Mobile Initiatives • Ideation & Process Transformation Implementation Services • Prototyping & Proof of Concepts • User Interface & Screen Flow Design • Web Services & Backend Integration • Native & Cross-Platform Apps Development • Mobile Web Development Managed Services • Apps Updates & New Feature Enhancements • Usage Analytics & Push Notifications • Private Apps Store, Cloud & Third Party Hosting Centric Mobility Solutions enables companies of all sizes to get started in mobile computing, improve user experiences with technology, and extend back-end systems to today’s most relevant mobile platforms. Mobile is the future of computing, yet mobile is so much more than just creating the interface and code that runs on the device. Our passion is helping clients evaluate and realize business benefits from the convergence of innovation, strategy and process made possible by mobile technology. We understand the challenges posed by proliferation of mobile devices as well as our clients vested interest to protect corporate assets and sensitive information. Mobility Solutions is one of Centric’s fastest growing service offerings. As a trusted partner to hundreds of client organizations, we are familiar with your business agenda, understand your technology landscape and consistently deliver innovation with results. Apple Android Blackberry Windows Capabilities Tools & Accelerators Does your company belong in the phone business? Now is a good time to assess your company’s mobility pain points and begin working through those tough questions around resource needs, development tools and operating models. Who owns your company’s mobile strategy? A mobile app is not a strategy – think broadly about who your audience is and how the right mix of apps and web services can satisfy customers in their moment of need Copyright © 2012 Centric Consulting, LLC Centric Mobility Solutions Your CEO just asked for an iPad… now what? People have been trying to take what worked on the Web and shove it at mobile. But the rules are different, so we have to change how we think about, treat and present content in this new medium
    27. 27. 4/18/2014www.centricconsulting.com 26 Service Offering: Portals and Collaboration Web-based customer and business facing applications are a necessary component of all corporate IT portfolios. Agents, customers, and business partners interact with your company via portal and collaboration technologies. Whatever functionality your business demands, Centric can help design and build the right Portal and Collaborative platform to meet these needs. Centric’s experience suggests that the following items are critical to successful portal building: 1) focus on the end user’s needs ensuring easy access to needed functionality, 2) incremental delivery of functionality with user acceptance and approval of functionality, and 3) selecting the right portal platform and having the deep technical skills needed to properly build out the solution. . Getting these three items right goes a long way to ensuring your portal will be highly used and appreciated. We measure portal project success based on user adoption. Capabilities Tools & Accelerators Methodology • Agile project management • Rapid prototyping • Lab Ware integration • Continuous integration Tools and Products • Social Collaboration Analytics (QIKView) • Performance Health Monitoring • Performance optimization Enterprise Solutions Don’t Need To Start From Scratch We help organizations build business solutions using out of the box features in many leading Portal and Collaboration products. Multi-Country Portal Roll Out Centric’s experience in internationalization & localization (language, currency, data formats, multi-byte format, etc.) can help you build or deploy portals across borders. SharePoint The Right Way Clients often ask us to improve their existing SharePoint deployments. SharePoint is a good product – but for specific uses. We can help fine tune or completely revise your deployment to drive greater user adoption. Solutions Advisory Services • Portal, Content Mngt. Sys., and Collaboration Strategic Visioning & Software Selection. • Roadmap development and implementation • Portal Governance Design and Deployment • Document and Enterprise Content Management Integration Design and Planning • Portal Business Process Management • Social Business Design and Planning Implementation Services • Enhancements and New Portal Design, Construction and Deployment • Portal or Web Content Mngt. Sys. Platform Upgrades • Portal “Globalization” • Social Business Implementation Performance, Health & Innovation Management Services • Portal Health Assessment • Portal Performance Assessment • Portal Maintenance (Patches, Testing, Advisory) • Remote Management and Development Support Social Business Businesses want a better way than email to collaborate and share data. Social Business software packages such as Jive offer a potential solution. Centric can plan your roll out and perform critical change management activities needed to ensure adoption. Portal Build & Deployment Methodology Centric has codified a standard portal build approach that serves as the starting point for your project plan, build effort, and project roll out. Strategic Direction and Tactical Execution Centric can determine the strategic value and ROI of portals or collaborative platform and then use this data to sequence the optimal implementation.
    28. 28. Centric Outsourcing Businesses are increasingly looking for better ways to manage IT costs, more effectively manage fluctuating resource demands, and reduce the time-to- market for IT projects. Centric Outsourcing offers our clients long-term support options for implementing, managing, maintaining, and enhancing custom or packaged applications.  Global Capability, Local Presence  High-Touch Client Engagement  Full SDLC & Agile Services  Flexible Support Staffing  ITIL Compliance  Deep Expertise  Software Quality Assurance  Testing Services  Monitoring & Performance Tuning www.centricconsulting.com QUALITY SECURITY SCALABILITY COST-EFFECTIVE BUSINESS ACUMEN TECHNICAL EXPERTISE Service Offering: Outsourcing 4/18/2014 27 Capabilities Application Development Implementation “Jumpstart” Capability • Tools and other project launch accelerators • Proven methodologies • Cloud-ready Proof of Concept (POC) Capability “Scalable and Available” • Onshore and Offshore delivery options • Follow-the-Sun Development • Custom or Packaged software solutions Application Management Design-Build-Run” model or Legacy support • Industry and Technology Expertise • Continuous Process Improvement • ITIL service model and tools • Team-based approach to supporting applications • Custom or Packaged Solutions • Software Quality Assurance Performance Management • Application performance monitoring • Database performance monitoring • Performance benchmarking and reporting Application Maintenance • Application patching and upgrades • Licensing optimization • Performance analytics Tools & Accelerators Templates • IT Assessment and Governance Models • Vendor / Product Selection Models • Business Process Models • Work plans and Dashboard Templates “Cloud-Ready” Environments • 48 hour stand up, and easy to scale • Multiple development platforms • Code / Environment management strategies Solutions Accelerating Time to Market Centric’s Global Delivery Model presents clients with opportunities to manage the software development lifecycle around the clock if needed. This can help compress project timelines, and accelerate time to market for time sensitive solutions. Securing Knowledge Continuity Centric’s delivery models incorporate a level of staffing and cross-training that ensures knowledge continuity when supporting mission critical client applications. Optimizing IT Spend Centric realizes how important it is for companies to spend IT dollars wisely, and we proactively work with our client partners to optimize the application management models to provide maximum value. Quality Driven Development Our continuous improvement philosophy, based on proven systems engineering principals, ensures that our solutions are of the highest quality. We leverage widely accepted SDLC methods and an ITIL framework to provide superior design-build-run solutions.
    29. 29. 4/18/2014www.centricconsulting.com 28 Service Offering: Information Technology Strategy Centric’s IT Strategy practitioners understand the many options and risks associated with any IT investment. We can help CIO’s understand, prioritize, and strategically combine investments to get the most out of each dollar spent. IT Strategy services from Centric Consulting can help you understand, plan, design and deliver IT strategy and architecture that enables your team to best deliver on business needs. Our services can help understand and align your organization to business demands, reduce spend, mitigate risk, simplify environments, and manage change in your organization. High-quality assessments can show where the best opportunities for investment are, and well-designed strategies provide the organizational environment, incentives, and resources for those opportunities to succeed. Tools & Accelerators:Capabilities: Solutions: IT Strategy • IT Strategy Assessment and Development • IT Cost Assessment • CIO Mentoring / Interim CIO Services • Software Selection Services IT Transformation • Change Readiness Assessment • Organization Design • Business Continuity and Disaster Avoidance Design IT Governance • Governance Process Assessment • Portfolio Management Development • Enterprise Architecture Services • Vendor Risk and Management Services • IT Assessment Methodology & Templates • M&A Technical Diligence • Enterprise architecture implementation frameworks • Customizable governance model templates • M&A IT integration process flows and strategies • ROI calculation tools • IT Cost Estimation Frameworks and Models • Organizational Models and Design Templates • Vendor Management Frameworks Enterprise Architecture & Governance Software Selection IT Org Assessment Organizational Design IT Cost Optimization IT Strategy Design
    30. 30. Service Offering: Enterprise Architecture www.centricconsulting.com 29 Enterprise Architecture improves alignment between business strategy and the delivery of technology solutions. But implementing EA can seem like a daunting task due to the complexity of existing EA frameworks. Centric has developed our own EA framework ( CEAF: Centric’s Enterprise Architecture Framework) that combines and extends elements of the Zachman and TOGAF frameworks. CEAF is better because it makes EA implementation and ongoing governance process simpler, more practical, and easier to understand and operate. CEAF benefits include: • A repeatable means to improve the coordination and alignment of IT and business investments, • Lower overall TCO across diverse IT Portfolios, including both project and application portfolios • Faster delivery of mission critical IT initiatives • Over time your end state architecture becomes a reality and therefore your overall IT fabric becomes faster and easier to modify and update, simpler to maintain, and provides more competitive differentiation to your business. CEAF Methodology includes assessment tools, work templates, policies, and governance process flows for: • Business Architecture • Application Architecture • Data Architecture • Technology Architecture • Roadmap Planning • Governance Leadership Education Executive mentoring designed to identify functional areas where EA principles may be beneficial, define roll-out and ongoing operational approaches, and provide insights into best practices. Architecture Services This service defines your future state environment by considering the four layers of an EA solution: Business Processes, Applications, Data, and Technology Architecture. To produce this future state vision typical activities include data modeling, policy and procedure documentation, data flow creation, and infrastructure standards. Roadmap Planning The creation of a detailed roll out plan for implementation and ongoing governance of the EA process. Governance Services The creation and communication of governance standards and procedures with associated cross-divisional enforcement policies. Solutions Business Architecture Data Architecture Application ArchitectureFuture State Architecture Tools & Accelerators EA Management Trained CEAF practitioners able to manage and direct your EA implementation as well as the ongoing operation of the EA process. Capabilities
    31. 31. 4/18/2014www.centricconsulting.com 30 Service Offering: Microsoft Centric utilizes tested guidance and automated tools to help plan, securely deploy, and manage new Microsoft technologies—easier, faster, and at less cost. • Microsoft Assessment and Planning (MAP) Toolkit • Microsoft Deployment Toolkit (MDT) • Security Compliance Manager (SCM) • Infrastructure Planning and Design (IPD) • Microsoft Operations Framework (MOF) • Governance, Risk, & Compliance (GRC) Capabilities Accelerators Centric recognizes that many of our clients rely on Microsoft platforms for business operations. We can help derive maximum value and ROI from from invested IT dollars by knowing where to focus and how to utilize Microsoft’s rich management toolset. For example, how can a data center operate at capacity and meet business goals while keeping costs down? It’s easier than you might think. With Microsoft infrastructure solutions, you can : • Deploy integrated management technologies - Microsoft solutions integrate easily with your existing infrastructure. • Make everything simpler to manage – use technologies such as virtualization, remote administration, and automated processes (patching, deployment, utilization control). • Minimize training and support needs - because your IT teams already know the interfaces and processes they’re built on. . Are you ready for the next wave? Centric Can: • Deploy Windows Server 2012 • Assess Windows 7 or Windows 8 readiness • Demonstrate how Windows Server and System Center can manage your environment via VMware migration and Linux server virtualization • Determine desktop virtualization needs for both Virtual Desktop Infrastructure (VDI) and session-based virtualization using Remote Desktop Services • Microsoft Azure Cloud Platform ROI analysis • Evaluating licensing needs with usage tracking for Lync 2010, active users and devices, SQL Server 2012, and Windows Server 2012 Advisory Offerings: • Core Infrastructure Optimization Assessment - • Business Productivity Infrastructure Optimization • Application Platform Optimization • Microsoft Licensing Assessment Implementation Offerings: • Microsoft Software Dev & Web App Dev • Microsoft Business Intelligence Design and Development • SharePoint Design/Development • Desktop, Data Center, Messaging: Design, Migration, & Deployment • Office 365 customer transitions Managed Services Offering: • Microsoft Security/Licensing/Roadmap Check-ups • SharePoint Application Outsourcing • Security Program Management • Patch Maintenance / Management
    32. 32. Contact Us 4/25/2014www.centricconsulting.com 31 • Andy Park, Centric VP & Partner Cincinnati Practice • Cell: 513.382.3011 • andy.park@centricconsulting.com • Jacqueline Herman, Centric Senior Manager • Cell: 513.600.6326 • jacqueline.herman@centricconsulting.com

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