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The Virtual Center | 3D Analytics


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The Virtual Center -- -- is a 3D, voice-enabled and web-based collaboration complex operated by the Strategic Programs team in IBM Global Business Services. This easy-to-use virtual environment is designed to enable IBMers and others to meet, work and collaborate in 3D. The center feature's advanced spatial audio, simple controls, and rich tools including full feature "web walls," presentation surfaces, file and desktop sharing and many other innovations. Please feel free to visit and to request a tour or organize a meeting.

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The Virtual Center | 3D Analytics

  1. 1. The Virtual Center: 3D Analytics IBM Global Business Services Jack Mason Global Business Services, Strategic Programs & Social Business http://
  2. 2. Analyzing the Virtual Center: 2010- 8419 visitor sessions 46% visit more than once
  3. 3. Cost Savings Analytics Example: CEO Study $40,370 42 Locations 137 People
  4. 4. Analyzing the Virtual Center: 2010- 32,800 conversations 224,000 minutes of conversation
  5. 5. Measuring Interactions with 3D Content 210,000 data points 44,300 interactions with content session history sessions w/ conversation triggers
  6. 6. 1,001 applications <ul><li>private meetings </li></ul><ul><li>public briefings </li></ul><ul><li>recruitment & on-boarding </li></ul><ul><li>training </li></ul><ul><li>business development collaboration </li></ul><ul><li>product demonstration </li></ul><ul><li>video production </li></ul>
  7. 7. Mar. 2011: Smarter Commerce Launch/Webcast 28 Media & Influencers 1 Keynote by Paul Papas 30 Minute Live Video Webcast
  8. 8. Feb. 2011: Consulting by Degrees Meetup 31 New Consultants from Program for Recent Grads 2 Breakout Discussions 60 Minute Tour & Discussion
  9. 9. Intranet Integration: w3 Homepage for Support, Scheduling and Getting Started Help
  10. 10. May 2010: Integration with CEO Study Webcasts 3 Live Video 2 Discussion Sessions 137 Virtual Participants
  11. 11. February 2010: IBM Executive Media Training 13 Senior Leaders 7 Countries 90 Minutes
  12. 12. April 2010: IBM Competencies Workshop 35 Global Leaders 9 Breakout Sessions 60 Minutes
  13. 13. Sept 2010: Future Leaders Study Briefing 29 HR & Comms 4 Presentations 60 Minutes
  14. 14. 2011: web.alive 2.5 Major Platform Upgrades Enhanced Headset-Free Voice Quality, Echo Cancellation and Conference Call Capabilities Drag and Drop Branding, Image and Document Changing for Environment Design or Event Smaller Client, Accelerated Initial Setup, Rapid Login from Web Avatar Sitting, Auditorium Audience Microphones Immersive Full-Screen Viewing Web Surface Screen Pop-Outs, Desktop Sharing, Realtime White Boards Document Dropbox New Environment Models, Developer Toolkit for Further Customization
  15. 15. 3D Analytics: Measuring Lead Generation, Visitor Behavior & Demographic Patterns