A Blueprint for Innovationa blueprint for innovation                             When Bob Kierlin founded Fastenal in 1967...
table of Contents                                                                                                         ...
The machine behind the machine                                   MACHINE THE                                   THE        ...
Regional Build Centers                                                                                                    ...
Regional sales SpecialistsThe machine behind the machine                                 Our fleet of FAST Solutions displ...
the True cost of "free"                                                                                                   ...
The Fast SOLUTIONS AdvantageThe Fast                                                                                      ...
rapid deployment process                                                                                                  ...
Who Uses Fastenal Automated Supply Technology?Who Uses Fastenal Automated Supply Technology?                              ...
What does Fastenal Automated                                                                                              ...
Fast 5000                                          Machine Features                                          and Specifica...
Fast 3000           SM                                                                                                    ...
locker UnitsStandalone lockers                     18-Door Locker                                                         ...
equipment configurations                                                                                             equip...
equipment configurationsequipment Configurations                           Configuration 2:			                           F...
equipment configurations                                                              equipment ConfigurationsConfiguratio...
Cutting Tool MachinesCutting Tool machines                        Bring the Tool Crib to the Point of Use                 ...
Cutting tool machines                                                                                                     ...
cutting tool machines Frequently asked questionscutting tool machines Frequently asked questions                          ...
fast 10000sl SERIES         SM                                                                                            ...
fast 10000sl SERIES           SMFast 10000 SL series                       SINGLE-DOOR CABINET          SM                ...
fast 10000sl SERIES           SM                                                                                          ...
fast 10000sl SERIES           SMFast 10000 SL series                       CABINET-DRAWER COMBO          SM               ...
fast 10000sl SERIES            SM                                                                                         ...
Fast bev            SMFast bev           The brightly illuminated live display area on the front door provides visual supp...
Technology Overview                                                                                                       ...
Software Overview                                                            Software overview                    Profile ...
Device Manager                                                                                                            ...
Report ManagerSoftware Overview                    On Demand and Automated                                                ...
Restock History                                                                                                           ...
Frequently asked questions                                                   Frequently asked questions                   ...
FAST Solutions "All-Inclusivw Guide TO Fastenal's Vending Solutions"
FAST Solutions "All-Inclusivw Guide TO Fastenal's Vending Solutions"
FAST Solutions "All-Inclusivw Guide TO Fastenal's Vending Solutions"
FAST Solutions "All-Inclusivw Guide TO Fastenal's Vending Solutions"
FAST Solutions "All-Inclusivw Guide TO Fastenal's Vending Solutions"
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FAST Solutions "All-Inclusivw Guide TO Fastenal's Vending Solutions"

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The Machine Behind the Machine
When you buy or lease a competitive vending machine, you get...a vending machine. But with Fastenal, the machine is just part of a complete inventory control solution powered by local Fastenal employees. Some of the services you receive include:

• No Capital Expense
• IT Resources
• Inventory Management at the Machine Level
• Machine Repairs and Maintenance
• Software Support and Training
• Product Packing
• Delivery and Installation
• Machine Reconfiguration
• Flexible Service Agreement

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FAST Solutions "All-Inclusivw Guide TO Fastenal's Vending Solutions"

  1. 1. A Blueprint for Innovationa blueprint for innovation When Bob Kierlin founded Fastenal in 1967, the plan was to dispense nuts and bolts out of custom vending machines. The concept proved to be ahead of its time, but it signaled a spirit of innovation that’s made Fastenal the industry leader in logistics, VMI – and now, having come full circle, industrial vending. Inspired by that same spirit, our FAST Solutions represent an extremely simple, cost-effective way to reduce consumption, eliminate inventory and increase productivity. The key is what we call “The Machine Behind the Machine” – all of the local Fastenal people working to keep the machines filled and running smoothly, so their customers can focus on their core business. With thousands of machines in place, and thousands of Fastenal people servicing them, we’ve come a long way toward realizing Mr. Kierlin’s vision. The technology is beyond what anyone could have imagined in 1967, but in a sense it’s based on his original blueprint – the same one that’s made Fastenal the industry’s most innovative supplier for nearly 45 years and counting. Bob Kierlin, Fastenals founder and current chairman of the board, stands next to a recently built prototype of his original fastener vending machine concept. Bob’s original hand-sketched blueprint 2
  2. 2. table of Contents table of contentsThe Machine Behind the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6The True Cost of "Free". . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7The FAST Solutions Advantage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Rapid Deployment Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Who Uses Fastenal Automated Supply Technology? . . . . . . . . . . . . . . . . . . . 10What Does Fastenal Automated Supply Technology Vend?. . . . . . . . . . . . . . . 11FAST 5000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12FAST 3000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Locker Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Equipment Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-17FAST 2000CT and FAST 4000CT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-19FAST CT Machine FAQs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20FAST 10000SL Series. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21-25FAST Bev . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Technology Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Software Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28-31Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32-34 3
  3. 3. The machine behind the machine MACHINE THE THE HIND BE MACHINE When you buy or lease a competitive vending machine, you get … a vending machine. But with Fastenal, the machine is just part of a complete inventory control solution powered by local Fastenal people. Here’s a look at the components that make up Fastenal’s Machine Behind the Machine. Local Stores, Local People With more than 2,600 stores and 9,000 local representatives across North America, the products, service and support you need are literally right around the corner. Because we’re local, we can stock the supplies you need within minutes of your facility and keep just the right amount flowing to your point of use (something that’s made us the industry leader in VMI for decades). When stock runs low, your machine sends an automated notification to the store, and your Fastenal representative drives over to refill it – a completely paperless, hands-free process that saves you time and money. In addition to making sure your machine is always filled, your local Fastenal rep will work closely with you to oversee a smooth implementation, offer suggestions to continually optimize your product mix, handle any issues that may arise, and make sure your vending program is delivering the business results you want to see. 4
  4. 4. Regional Build Centers The Machine Behind the MachineYour local store is supported by the nearest of 13 regional FAST Build Centers, each dedicated to building, testing, installingand servicing machines for local customers. This isn’t some centralized third-party facility – these are local Fastenalemployees who are accountable, dedicated, and motivated to make sure your vending program is a long-term success.Working within your local Fastenal distribution center, FAST Build Center personnel will custom-configure a machine tomeet your product needs and test those items to make sure they vend reliably, in the amounts you need. They’ll coordinateinstallation, deliver your machine on one of our trucks, install it at your desired location, provide on-site training for yourpersonnel, and quickly handle any needed repairs moving forward. All of these services are provided at no cost to you.The close relationship between your Fastenal store and the local Build Center eliminates conflicts, barriers and delays,resulting in a smooth process from signed contract to installation and the kind of service you’ll never get from some third-party provider located hundreds of miles away.Fast solutions build center contact listAkron, Ohio Edwardsville, Kansas Jessup, Pennsylvania Modesto, California940 W. Wilbeth Road 9911 Woodend Road 1225 Mid Valley Drive 4025 Finch RoadAkron, OH 44314 Edwardsville, KS 66111 Jessup, PA 18434 Modesto, CA 95357(330) 745-5000 x152 (913) 422-8221 x146 (570) 307-0992 x118 (209) 548-5000 (Main HUB #)fastsupportohub@fastenal.com fastsupportmhub@fastenal.com fastsupportshub@fastenal.com fastsupporthhub@fastenal.comAtlanta, Georgia High Point, North Carolina Kitchener, Ontario Salt Lake City, Utah6445 Fulton Industrial Blvd. 4110 Premier Drive, Suite 102 860 Trillium Drive 1871 South 4800 WestAtlanta, GA 30336 High Point, NC 27265 Kitchener, ON N2R 1K4 Salt Lake City, UT 84104(404) 346-9113 (336) 841-6555 (Main HUB #) (519) 748-6566 (801) 908-0288fastsupportahub@fastenal.com fastsupportnhub@fastenal.com fastsupportvhub@fastenal.com fastsupportuhub@fastenal.comDenton, Texas Indianapolis, Indiana Lakewood, Washington Winona, Minnesota3833 Airport Road 6003 Guion Road 9724 47th Ave SW Bldg 20 Suite A 1275 Riverview DriveDenton, TX 76207 Indianapolis, IN 46254 Lakewood, WA 98499 Winona, MN 55987(940) 483-8645 (317) 472-4456 (253) 983-0145 (507) 453-8560fastsupportdhub@fastenal.com fastsupportihub@fastenal.com fastsupportkhub@fastenal.com fastsupportwino@fastenal.comEdmonton, Alberta19020 111th AveEdmonton, AB T5S 0B6(780) 801-5006 For more information visit fastenal.com. To schedule afastsupportlhub@fastenal.com FREE on-site technology demonstration, contact your local Fastenal store or call 1-877-265-8247. 5
  5. 5. Regional sales SpecialistsThe machine behind the machine Our fleet of FAST Solutions display vans allows us to bring the machines and trained Solutions Specialists to your doorstep for hands-on demos and in-depth Q&A – at no cost, with no obligation. A local Solutions Specialist will drive to your site at your convenience, allowing you and other decision makers to walk out of your front door and step inside a fully-functional demo environment. Each van is equipped with live machines as well as a computer system and flat screen to display how the software works. You’ll operate the machine, see how the software controls and tracks usage, and gain a solid understanding of the value proposition and whether it’s a good fit for your company. It’s an experience that goes well beyond a flyer or a PowerPoint. National Distribution & Transportation An industrial vending machine is useless if it’s not stocked with the supplies you need, when your people need them. That’s why it’s important to know that your FAST machine will be backed by Fastenals industry-leading distribution system: 2,600+ local stores, serviced by 15 regional distribution centers, moving millions of products, from thousands of quality-certified manufacturers, on nearly 6,000 company-owned delivery vehicles – ALL working to provide the right products, right when and where theyre needed. The benefits to you include vendor consolidation opportunities, minimal hassles and “emergencies,” reduced freight costs, and peace of mind knowing that the world’s most efficient industrial supply chain ends at your point of use. national Support & Training Again, our Build Centers provide on-site training when the machine is installed. But if you need additional help with utilizing the reporting software, we will set up a custom WebEx training to walk your personnel through the process and answer your questions. Additional trainings can be provided to meet your needs. We also operate a 24/7 technical support call center, which your Fastenal rep can call for immediate troubleshooting support. Our machines are built for simple operation and powered by web-based software, meaning most issues can be resolved on the spot with the support of our call center technicians. FAST Training & Sales Support Sales/Software Support Phone: (507) 313-7400 fastenalsolutionstraining@fastenal.com FastenalSolutionsSalesSupport@fastenal.com FAST Technical Support Configuration/Installation and Technical Support Phone: (866) 829-1564 fasttechsupport@fastenal.com 6
  6. 6. the True cost of "free" The True cost of freeCertain vending providers are touting “free” programs, but that term often glosses over a range of hidden fees that don’tbecome apparent until the system is in place. Before you decide on a solution, it’s important to understand these hiddenexpenses and ask the right questions.At Fastenal, your business is too important for us to “nickel and dime” you with hidden fees. That’s why we offer a simple,straightforward program with no surprises. It’s also why we back our solutions with local, hands-on service and support. OurMachine Behind the Machine allows us to allows us to absorb virtually all of the costs associated with vending – including thehidden ones that can make those “free” programs so expensive. Service Competition ? No Capital Expense – Fastenal absorbs the cost of the machine, installation, training, product packaging, and inventory management. Your only program cost is a low annual software hosting fee – period. FREE IT Resources – Many competitive solutions require onsite software implementations and upgrades involving significant IT costs (including, in some cases, expensive consultants). With our web-based system, there’s no software to upload, upgrade or manage, meaning minimal work for your IT staff. FREE ? Inventory Management at the Machine Level – Your local Fastenal representative will continually keep the right products in the machine at the proper stocking levels. The time you used to spend monitoring, ordering, receiving and handling inventory can be focused on more strategic activities. FREE ? ? Machine Repairs and Maintenance – We operate a 24/7 tech support hotline and regional FAST Build Centers across North America to provide fast, local service if any issues are detected by the system’s electronic monitoring system. FREE Software Support and Training – We offer on-site software training on the day of installation, as well as follow-up trainings to meet your needs. FREE ? Product Packaging – Customers who purchase their own machines quickly find out that product packaging is critical to reliable vending. Fastenal tests and certifies products for trouble-free vending, and we’re continually working with our suppliers to develop vend-ready packaging. FREE ? Delivery and Installation – Your local FAST Build Center will build, deliver and install the machine at no cost to you. FREE ? ? Machine Reconfiguration – Not only will we reconfigure your machine to meet your changing product needs, we consider it our responsibility to proactively suggest product substitutions based on usage trends. FREE ? Flexible Service Agreement – We’ve seen far too many of our competitors’ machines sitting idle but still collecting fees. With our low-risk one-year agreement, you won’t waste money on a solution that’s not producing results for your business. FREE 7
  7. 7. The Fast SOLUTIONS AdvantageThe Fast NO Capital Expense – Fastenal absorbs the cost of the machine, installation, training, product packaging, and inventory management. Your only program cost is a low annual software hosting fee. A Turnkey Solution – Fastenal handles everything from machine delivery and installation to product packaging and re-stocking, saving you time and money.SOLUTIONS Advantage Flexible Web Reporting – Use our secure reporting website to manage your machine’s settings and view real-time inventory and usage data. Easy Installation and Operation – All you need to get up and running are a 110V outlet and an open Internet connection. Requires minimal effort from your IT personnel. How much could you save? Use our cost savings calculator at fastenal.com to visualize the opportunity. A Total Cost Savings Solution • Reduce Product Consumption – Set controls so that workers only have access to products (and amounts) needed for the job. Easy Access. Total Visibility. Track usage by individual, as well as group, job, cost center – up 1. Worker swipes ID badge/enters key code, to six levels of information you want to know. makes product selection. • Improve Productivity – Product is always immediately available to the workers who need it. 2. If the request is authorized, the product is dispensed and the transaction is tracked. • Take Inventory Off Your Books – Your local Fastenal store manages the machine’s inventory. Through our available 3. Go online to view real-time reporting and consignment plan, you pay only for dispensed items. manage settings. Schedule automated • Automate Ordering – When stock runs low, your local Fastenal reports and alerts. store receives an automated replenishment alert, eliminating P.O.s, stock-outs and costly rush orders. “The machines have performed very well. Any time we have needed their assistance with service, they’ve been quick to respond. I would recommend the [FAST Solutions] program to anyone needing a quality vending solution.” - Doug Johnson, Energy Category Sourcing Manager, Xcel Energy “The [FAST Solutions] program has freed up time for crib purchasing and allowed us to bring accountability and control to our high-volume production MRO items. We’ve controlled our costs, and we know exactly where product is being used on a daily basis.” - Mark Vascik, Purchasing & Maintenance Manager, Cooper Standard Automotive, Bowling Green, OH 8
  8. 8. rapid deployment process rapid deployment processHow quickly do you want to start saving? With FAST Solutions, it’s entirely up to you. To help you understand your role, we’velaid out an easy-to-follow Rapid Deployment Process designed to take you from signed contract to installed machine within 30days (although customers who are serious about saving have been able to achieve this in as little as 12 days). Keep in mind thatour process is designed to minimize the tasks required by the customer, so the ones that are itemized (indicated in bold below)are critical to deployment and require immediate attention. One thing we’ve learned after thousands of installations: When thecustomer and the Fastenal sales rep work together, the process moves quickly and smoothly. Step 1 Step 2 Step 3 • Sign Agreement • Initial call to branch • Fastenal ships special • Product Template per & end user order items for testing machine (work w/Fastenal) • Product testing • Receive Network • Ship badges to Fastenal • Confirm 110v & Cat5 Worksheet from site (unless access will be keypad • Employee Template only) Step 6 Step 5 Step 4 • Registration of the • Plan-O-Gram approved • Testing completed machine with Apex • Site Readiness Pictures • Plan-O-Gram created • Installation date • Machine sent for confirmed configuration INSTALL DAY Days from Agreement Signed • Machine installed! • Software training 0 DAYS.........Product Temp Received (Store/Customer) 5 DAYS.........Initial Call (Project Coord./Store/Customer) 12 DAYS Employee Template/Network Worksheet recieved (Store/Customer) 17 DAYS.......Product Temp Tested (Build Center) 18 DAYS.......Plan-O-Gram Completed (Project Coordinator) NOTE: Bold text indicates steps 20 DAYS.......Plan-O-Gram Approved (Store/Customer) required by the customer 20 DAYS.......Parts Ordered (Store) 21 DAYS Machine Build Request (Project Coord./Build Center) 23 DAYS.......Date Shipped (Build Center) 25 DAYS.......Schedule Install (Build Center/Store/Customer) 30 DAYS.......Install (Store/Build Center) 9
  9. 9. Who Uses Fastenal Automated Supply Technology?Who Uses Fastenal Automated Supply Technology? • Aerospace/Aviation • Machine/Tool Shops/Fabricators • Agricultural (Equipment/Systems) • Material Handling • Automotive (Vehicles/Trailers) • Metal/Aluminum/Steel/Iron (Products/Finishing) • Building & Construction Materials Manufacturers • Military/Defense Equipment • Chemicals • Mining/Drilling Companies/Equipment • Energy (Power Distribution) • Municipalities/Government Entities • Energy/Power (Products/Services) • Oil/Gas/Natural Gas Services • Food Processing Companies • Packaging • Furniture Manufacturing • Plastics • Health/Safety/Medical • Shipping/Railroads/Transportation • Industrial Systems … and MANY OTHERS. “Previously, we simply had cases of batteries in closets, and they may “Since installation, we have noticed our usage of products drop 50- disappear a case a time. Now there’s none of that. Batteries are stocked in 60%. This is due to a better control on product plus the fact that we the machines, we don’t run out, and we only pay for what we use through can monitor usage by employee and the costs involved.” Fastenal.” - Glen Shipman, Purchasing Manager, Contracting Division, Dakota, Missouri Valley & Western Railroad - Tom Webber, Operations Manager, City of Sacramento Dept. of Transportation, Traffic Signs and Markings 10
  10. 10. What does Fastenal Automated What does Fastenal Automated Supply Technology Vend?Supply Technology Vend?Virtually anything you want to track and control: Safety Maintenance Welding Cutting... And much, much more. Over 75,000 parts ready for you to vend! Fastenal Green Product - Environmentally Supplier Diversity - The product is supplied by a preferred products (certified or non-certified). For MBE or WBE certified business. For more information, more information, contact: gogreen@fastenal.com contact: suppliercert@fastenal.com. Providing Quality Brands and Automated Solutions 11
  11. 11. Fast 5000 Machine Features and Specifications SM Fast 5000 SM Bright Interior Lighting Supported User Access: - Keypad Flexible Configurations, - Bar Code or Mag Easy to Reconfigure Stripe Cards for Individual Items, - Prox Cards Adjustable Shelf Height Heavy-Duty Construction, Clear Front Standard Patented Verified-Vend™ Special Delivery Bay Technology, Senses and Designed to Prevent Confirms Each Damage to Highly Sensitive Vend Transaction or Fragile Items Dimensions: 72"H X 41.1"W X 35.75"D Weight: 626 lbs. Max Capacity: 60 unique products Need to vend larger items? Check out our FAST Lockers on page 14 12
  12. 12. Fast 3000 SM SM Fast 3000The FAST 5000 (opposite page) is Fastenal’s flagship coil vending machine, utilized by thousands of customers to track andcontrol consumables ranging from safety glasses and gloves to tapes, batteries and lubricants. The FAST 3000 offers the exactsame capabilities, but with a smaller footprint. The FAST 5000 and FAST 3000 can function as stand-alone solutions, or used inconjunction with our locker systems (see p. 14) to vend larger items and control check-in and check-out functions. Bright Interior Lighting Supported User Access: - Keypad Flexible Configurations, - Barcode or Mag Easy to Re-configure, Stripe Cards Adjustable Shelf Height - Prox Cards Heavy-Duty Construction, Clear Front Standard Special Delivery Bay Patent Verified-Vend™ Design, Prevents Technology, Senses Damage and Confirms Each Vend Transaction Dimensions: 72"H X 30"W X 34.5"D Weight: 445 lbs. Max Capacity: 36 unique products Need to vend larger items? Check out our FAST Lockers on page 14 13
  13. 13. locker UnitsStandalone lockers 18-Door Locker Need More Doors for Smaller Items? Door Conversion Kits are available for 18-door locker units that will turn a standard 3-door horizontal 18 Compartments, section into a 6-door section approximately half Bright Interior as tall for smaller items. With these kits installed, Lighting each individual compartment will go from (12"H X 12"W X 24"D) to (6"H X 12"W X 24"D). Fastenal will install these kits at our Build Centers prior to site Six 3-Door Safe, Robust implementation, with the following configurations Frames, Door Lock Control available to meet the customers need: Fastened Mechanism Combinations include: with Safety • 21 Door locker* Screws Supports Check • 24 Door locker* In/Check Out • 27 Door locker* Ú and Multi Vend • 30 Door locker* Functions • 33 Door locker* • 36 Door locker* *Available Q3 2012 18 DOOR LOCKER Dimensions: 76"H X 40"W X 24.5"D Weight: 425 lbs. 12 DOOR LOCKER Dimensions: 72"H X 30"W X 24"D Weight: 350 lbs. 3 DOOR LOCKER Dimensions: 72"H X 30"W X 24"D Weight: 250 lbs. 12 DOOR 3 DOOR LOCKER LOCKER STANDALONE Locker CONTROLLER Standalone Locker Controller • Cabinet Dimensions: 24.30"H X 6.39"W X 10.08"D • Front panel includes holes for mounting keypad, display and card reader. • Mounting provisions are included to easily attach the controller to the side of a locker module. • Controller board and wiring are mounted inside the wiring scheme, enabling quick connection to the lockers. • Mounts on right side of units. 14
  14. 14. equipment configurations equipment ConfigurationsLocker Illustrations FAST 5000/ 12-Door Locker 3-Door Locker 18-Door Locker Standalone Locker FAST 3000 ControllerConfiguration 1: FAST 5000/FAST 3000 + Up to 2 Locker Units A + + B + + C + + 15
  15. 15. equipment configurationsequipment Configurations Configuration 2: FAST 5000/FAST 3000 + Up to 2 18-Door Locker Units A + + Configuration 3: Standalone Controller + Up to 4 Locker Units A + + + + B + + + + C + + + + D + + + + E + + + + 16
  16. 16. equipment configurations equipment ConfigurationsConfiguration 4: Standalone Controller + Up to 3 18-Door Lockers A + + +Configuration 5: Standalone Controller + Up to 4 Locker Units A + + + + B + + + + C + + + + 17
  17. 17. Cutting Tool MachinesCutting Tool machines Bring the Tool Crib to the Point of Use Fastenal is proud to present our cutting tool machines, the FAST 4000CT and the more compact FAST 2000CT. Just like our FAST 5000 program, Fastenal provides the machines and keeps them filled, representing an extremely cost-effective solution to control cutting tool consumption. Versatile Dispensing Capabilities: Accommodates up to 240 Individual Inserts (12 SKUs) + 60 Insert Packages (600 Inserts) or 60 Round Tools (6 SKUs) Supported User Access: - Keypad - Barcode Cards Embedded Verified Vend Sensors, Confirms Each Vend Transaction Special Delivery Bay Design, Prevents Damage Dimensions: 31.5"H X 27.0"W X 8.5"D Weight: 250 lbs. Versatile Dispensing Capabilities: Accommodates up to 480 Individual Inserts (24 SKUs) + 160 Insert Packages (1600 Inserts) or 160 Round Tools (16 SKUs) Supported User Access: - Keypad - Barcode or Mag Stripe Cards - Prox Cards Embedded Verified Vend Sensors, Confirms Each Vend Transaction Special Delivery Bay Design, Prevents Damage Dimensions: 38.5"H X 33"W X 27.5"D Weight: 350 lbs. 18
  18. 18. Cutting tool machines Cutting tool machinesIdeal for production shops, manufacturing cells and small work areas• The low cost of the program allows you to install several point-of-use machines rather than one expensive, centrally located unit• Safely dispenses inserts and round tools, either individually or in custom amounts• Capable of dispensing and tracking individual tools by employee and job number• Runs on the same web software as the FAST 5000 and other FAST Solutions, simplifying the learning curve for current FAST users• Real-time reporting – on demand or scheduled• Automated re-ordering backed by local Fastenal store service• Alerts and alarms• Flexible access control and limits• Large visual display screen (FAST 4000CT machine only)Mount Options:• Wall mount (standard)• Bench mount• Column mount (available with FAST 2000CT only)• Free standing pedestal (available with FAST 4000CT only) FAST 4000CT being used in a manufacturing shopProduct Specifications Round tool Capacity Insert capacity Minimum size Maximum size Minimum size Maximum size Stack Type Stack Type tool dispense tool dispense tool dispense tool dispense Round Tool Stack .1875"D x .750"D x 6.0"L Insert Stack .49"W x .49"L x .49"W x 1.5"L x 1.500"L 0.280"H .360"HMachine Specifications 480 Individual Part Locations 240 Individual Part Locations Insert Capacity (24 SKUs x a quantity of 20 per SKU) (12 SKUs x a quantity of 20 per SKU) 160 Individual Part Locations 60 Individual Part Locations Round Tool Capacity (16 SKUs x a quantity of 10 per SKU) (6 SKUs x a quantity of 10 per SKU) Total Machine 40 individual SKUs with 18 individual SKUs with capacity 640 inventory positions 300 inventory positions 33"W x 27.5"D x 38.5"H Machine Dimensions 27"W x 10"D x 31.5"H (Height is 68" on pedestal) 19
  19. 19. cutting tool machines Frequently asked questionscutting tool machines Frequently asked questions Is this the right machine for my business? Fastenals cutting tool machines are specifically designed for machine shop work cells where BOTH round tools and inserts are consumed at a high volume. This usually means a manufacturer that produces the same items repetitively within the work cells supported by the machines. How many SKUs can be put into a cutting tool machine? • FAST 2000CT: 18 SKUs with 300 inventory positions. (Insert Capacity - 12 SKUs x 20 per SKU = 480 Individual Part Locations; Round Tool Capacity - 6 SKUs x 10 per SKU = 60 Individual Part Locations) • FAST 4000CT: 40 SKUs with 640 inventory positions. (Insert Capacity - 24 SKUs x 20 per SKU = 240 Individual Part Locations; Round Tool Capacity - 16 SKUs x 10 per SKU = 160 Individual Part Locations) Does every space in a particular machine need to be filled? No. Customers frequently decide to make changes as they gain experience with the machine. We do require 85% of the machines capacity be filled on the day of install. Can the machines be altered to add or subtract how many round tools or inserts they dispense? The machines have defined positions for inserts and round tools which cannot be altered. Since most stores sell more round tools than inserts, a common question is whether the insert trays can be replaced with round tool trays. The answer is no. Unlike the FAST 5000, these machines have a defined purpose and cannot be altered. In most cases, the FAST 5000 is a better fit for customers who want to vend round tools only. Will products have trouble vending properly? The cutting tool machine incorporates Verified Vend Technology which checks and verifies the accuracy of each vend. Most of the locations in these machines are based on product dimensions – it either goes into a Large Stack or a Small Stack. If the machine is loaded correctly, historical data shows a 99.9% accuracy rate. Fastenal customers dispense many thousands of items every day without problems. Who can I talk to about technical questions and Fastenals cutting tool offerings? Because selling cutting tools requires a specific knowledge of the products and the industry, Fastenal has local Manufacturing/ Metalworking Specialists who can work directly with you to talk about our products and programs. Their group email is _mfg_outside_sales@fastenal.com. What advantages do Fastenals cutting tool machines have over other machines that dispense cutting tools? Because Fastenals machines are smaller, they can be positioned where the tools are used. This point-of-use access offers several advantages vs. having a single large, expensive machine in a central location, including reduced travel time and reduced wait time (because usage is spread over multiple machines). Another benefit is the ability to dispense inserts either one at a time or in package quantities. This gives our customers total visibility and control of their tool usage. 20
  20. 20. fast 10000sl SERIES SM Fast 10000SL seriesBenefits compared to traditional industrial vending solutions: SMMore SKUsMultiple sensor-driven cabinets, shelves, compartments, counters and bins enable the machines to accommodate a much greaternumber of SKUs. The range of available sensor-based measurement technologies further widens the variety of the products thatcan be vended.Greater Product DensityThe design of the new systems makes more products available in less space, minimizing the "cost per bin."Faster, Simpler TransactionsWith traditional industrial vending machines, users enter pre-selections via the user interface and wait for the machine todispense. This process is dramatically streamlined with the FAST 10000SL. After being authenticated and granted access to thecabinet, the user simply takes the desired item(s) directly from the machine. The embedded sensors automatically capture thedetails of the transaction and update the inventory in the system on a real-time basis. This automated process provides users withmore visibility of the items and more comfort in making selections. It also increases the efficiency and speed of user transactions.It is amazingly easy to use.Easier Inventory Control and Management (Faster Re-stocking)The new hardware design requires less special packaging, while making it faster and easier to load and dispense products. It willgreatly streamline the inventory management process and require significantly less time to maintain and replenish.Multiple Customer ChoicesA FAST 10000SL cabinet is composed of modules that contain positions with sensors for individual SKUs. The modules areinterchangeable, making it easy to configure the unit to meet each customers’ application requirements. The capabilitiespresented in the different models (single-door cabinet, cabinet-drawer hybrid, and sensor-driven lockers) make multiple choicesavailable for customers. Single Door Cabinet Cabinet-Drawer Combo 21
  21. 21. fast 10000sl SERIES SMFast 10000 SL series SINGLE-DOOR CABINET SM Versatile Dispensing Capabilities, Multiplicity of SKUs, Brightly Illuminated High Product Density by Energy-Saving LED Lighting System Modular Design, Flexible Configuration Supported User Access: - Touch Screen - Barcode or Mag Stripe Cards - Prox Cards Embedded Sensors, Enables “Frictionless Transactions,” Automated Inventory Control Dimensions: 76"H X 40"W X 24.5"D Weight: 400 lbs. Max Capacity: 6 shelves with 6 possible shelf configurations each • Standard configuration includes a touch screen, a display and an on-board controller; supports all currently supported card readers. • The cabinet exterior dimensions are 76"H X 40"W X 24.5"D • The cabinet is brightly illuminated with an energy-saving LED lighting system. 22
  22. 22. fast 10000sl SERIES SM Fast 10000SL seriesSINGLE-DOOR CABINET SM*Cabinets Support 6 Shelves with 6 Interchangeable ModulesFlexible shelf configurations to reach your needsModule 1 Module 412-Box Dispensers (5.1"H X 6"W X 19"D ) 11-Bin Capacity Shelf (weight-based) 36.75" 37.5" 23" 8" 24" 5.1" 8"11" 5.1" 8" 6" 8" 8" 8" 6" 6"Module 2 Module 522-Box Dispensers (5.3"H X 3.15"W X 19"D) 6-Bin Capacity Shelf (weight-based) 37.35" 39" 23" 24" 5.3"11" 5.3" 3.5" 6" 6" 6" 6" 6" 6"Module 3 Module 66-Box Dispensers (10.5"H X 6"W X 19"D) 9-SKU Can Dispenser (12"H X 39"W X 19"D) 37.5" 39" 23" 24"11" 10.5" 12" 12" 6"• Standard configuration includes a touch screen, a display and an on-board controller; supports all currently supported card readers.• Shelves are interchangeable. Weight-based shelves include platform. Bins are not included.• Cabinet exterior dimensions are 76"H X 40"W X 24.5"D• The cabinet is brightly illuminated with an energy-saving LED lighting system. 23
  23. 23. fast 10000sl SERIES SMFast 10000 SL series CABINET-DRAWER COMBO SM Brightly Illuminated by Energy-Saving LED Lighting System Versatile Dispensing Supported User Access: Capabilities, Multiplicity - Touch Screen of SKUs, High Product - Barcode or Mag Density Stripe Cards - Prox Cards Embedded Sensors, Cabinet-Drawer Combination, Enables “Frictionless Modular Design, Transactions,” Automated Flexible Configuration Inventory Control Dimensions: 76"H X 40"W X 24.5"D Weight: 600 lbs. Max Capacity: • 3 shelves with 6 possible shelf configurations each • 4 drawers (weight sensors), 1 uncontrolled drawer • Standard configuration includes a touch screen, a display and an on-board controller; supports all currently supported card readers. • Shelves and drawers are interchangeable. • The cabinet exterior dimensions are 76"H X 40"W X 24.5"D • The cabinet is brightly illuminated with an energy-saving LED lighting system. 24
  24. 24. fast 10000sl SERIES SM Fast 10000SL seriesCABINET-DRAWER COMBO SMAVAILABLE SHELF CONFIGURATIONS*Same options as in Version I (Single-Door Cabinet)AVAILABLE DRAWER CONFIGURATIONS Drawer 3 24 Compartments (Controlled: 8"H X 6"W X 6"D)Default Drawer Module 39" Drawer 1 (4” H) • Controlled • 32 compartments 4" 39" Drawer 2 (4” H) • Uncontrolled 4" • Compartment: TBD Drawer 3 (8” H) 8" • Controlled 24" • 24 compartments 8" Drawer 4 (8” H) • Controlled • 12 compartments Drawer 5 (12” H) 12" • Controlled 6" • 4 compartments 6"Drawer 1 Drawer 432 Compartments (Controlled) 12 Compartments (Controlled: 8"H X 9"W X 8"D)Small - 4"H X 4.5"W X 5"D | Large - 4"H X 4.5"W X 7"D 39" 39"7"7" 24" 24"5" 8" 9"5" 4.5"Drawer 2 Drawer 5Compartment configuration TBD (Uncontrolled) 4 Compartments (Controlled: 12"H X 18"W X 12"D)Note: Connection available to support a controlled drawer. 39" 39"7"7" 24"5" 12" 18"5" 4.5" 25
  25. 25. Fast bev SMFast bev The brightly illuminated live display area on the front door provides visual support and makes it easy for the users to make selections. SM Restocking and storage design ensures “first in, first out” dispensing orders for all selections. Adjustable back panels secure the storage of the drinks in different sizes, making it convenient to restock and easy to dispense. Setting bottle vending can be easily configured in the Service Mode. • Bottle setting is normally used with single-depth loading of bottles. This setting allows the product cradle to continue rotating a few more seconds so that it is positioned closer to the loading zone, reducing the customer’s waiting time when the product cradle is activated for the next vend. The impact sensor-driven delivery system ensures successful vending of the selected product and accurately monitors each transaction. The drop sensor on the delivery chute detects whether a product has been vended after a selection is made. The controller board located on the back of the main door controls the drop sensor sensitivity. The cabinet is refrigerated to keep the drinks cold for better enjoyment. The desired temperate set point, range and scale can all be easily configured in the Service Mode. The refrigeration unit is a hermetically sealed and completely self-contained modular unit charged with ozone-friendly R-134a refrigerant. The complete refrigeration unit can be removed if there is a service problem. Refrigerated Cabinet, Configurable Temperature Supported User Access: - Keypad - Barcode or Mag Stripe Cards - Prox Cards 10 Selections, Supports Bottles, “First in, First out” for All Selections Bright Lighting Live Display Special Delivery Impact Sensor Bay Design, Delivery System Prevents Damage Dimensions: 72"H X 34.5"W X 29.5"D Weight: 575 lbs. Max Capacity: 240 bottles (10 individual sections) 26
  26. 26. Technology Overview Technology overview1. Technologies and System Requirements for the FAST SolutionsSM Vending Machines FAST Solution machines are Internet appliances that integrate the best available vending technology and secure Internet technology. To operate, they only require a 110V AC power connection and an ethernet connection. They use an embedded operating system on the controller board and do not require any software installation. They can be installed inside a company local area network behind the firewall or anywhere that has a connection to the Internet. FAST machines communicate to a remote web server via port 80 or port 8576 requests. The communication from a FAST machine to the web server is designed to be outbound only. Machines, devices or computers cannot establish a connection to FAST Solutions directly. The machines use either static IP or DHCP client.ts.2. Typical Deployment of a FAST Solutions machine behind the Firewall Ethernet 0 1 0 0 0 1 0 10 1 011 0 1 0 11 0 0 1 001 1 0 11 011 1 1 0 000 1 00 0 1 0 1 Switch 0 1 01 0 1 1 1 100 0 00 0 0 1 0 0 1 1 1 11 1 1 1 11 1 1 1 10 0 0 0 0 1 10 0 1 1 0 11 1 1 0 1 1 0 0 11 1 011 1 11 1 1 0 1 1 1 1 1 00 110 1 00 1 0 1 1 0 1 1 01 1 0 1 11 1 1 0 11 1 0 0 1 110 0 0 0 1 0 1 0 0 1 1 0 01 1 1 1 1 0 1 1 0 0 1 10 0 1 1 1 0 1 10 1 Firewall Internet 1 Firewall Apex Trajectory/ Apex C3i Hub/ SmartStore Machine Fast 5000 Router Web Server Web Server Data generated by the machine is transmitted via a secured tunnel through the Internet to the web server. Only outbound requests are initiated from the machine. No device, machine or computer can establish a connection to the machine. The web server only listens to port 80 or port 8576 requests.3. FAST Solution Machines Communicate with the Web Server through a Secured Tunnel The machines communicate with the web server over TCP/IP through a secured data tunnel. All transactions between the machine and the web server are encrypted. When a machine is connected with the Internet, the machine will automatically register itself to the web server. The machine will not be allowed to handle transactions until it is provisioned by an authorized administrator from the web site using a special tool. The web server will establish a unique identity for each machine. All vending transactions are logged in a SQL database. Each machine will check in with the web server every 30 minutes to report that it is still operating correctly. Each transaction generated by the machine is approximately 2k bits. The network traffic generated by the machines is relatively small and should not interfere the performance of a local area network. 27
  27. 27. Software Overview Software overview Profile Manager Manage Users: • Create, edit, activate and de-activate users – can be done one at a time or through bulk import/export • Add and assign user groups (ex. departments, shifts, etc.) Manage Roles: Access privileges can be given for certain functions on the software, including specific reports, maintaining employee lists, creating dispense rules Rules: Dispense rules determine how an employee will interact with the machine. Different rules can be created for different types of employees. Up to 5 extra pieces of custom information can be captured, but only 3 can be reported on. Some examples are: • Department name and # • PIN # • Machine # • Work Order # Unlimited Product Access • Cost Code • Project Code One of these areas can be restrictive Max Quantity Types of Access Include: and period for restriction • No Limit – unlimited access • Blocked – not allowed to vend this product • Limited – allowed specific amount per SKU per time period (day, week, month, etc.) Asset Rules: • Allow for check-in and check-out functions of locker items • Limit access of each item by Asset ID • Can capture additional information (1 item) – work order, job number, etc. • Will capture 4 custom “return status” conditions that can trigger alerts, hold periods, etc. 28
  28. 28. Device Manager Software OverviewManage Devices Minimum and critical levelsThe manage devices area of Device Manager shows you abasic snapshot of the vending machine.Features of Manage Devices: Current count• Live Current Counts Allowable• View Max, Minimum, and Critical Levels offline• View Allowed Offline Vending Products• Create Printable Menu for the Cutting Tool MachinesAlertsSetting up Alerts allows users to receive emails when specificoccurrences happen with the vending machine:Features of Alerts:• No Heartbeat in 3 hours - Vending machine not able to connect to server for 3 hours• Product Minimum Level - Product has reached a specified low level• Product Critical Level Alerts - Product has reached a specified critical level• Product Negative Level - Product continues to vend if physical quantity is different in software• Product Not Dispensed - Product not dispensed over a specific period of time Emails Alerts are sent to• Product Dispensed - Specific product dispensedAlerts are sent directly to the users email inbox.AssetsAssets are tools or other items users can take from a locker andthen return when done.• Create and set up your own assets for users to check in and out of the lockers• Assign assets to a specific locker• Detailed reporting allows you to track who is taking assets and who is returning them• Users can create their own assets and manage them 29
  29. 29. Report ManagerSoftware Overview On Demand and Automated Search box to sort Transaction Detail by user or product This is the most popular report used by customers. It shows Group and Subtotal Data every vending transaction that occurs over a specific period of time. Key Features: customized reports, sorting and subtotaling Change Data Fields by products, users, etc., searching for individual user activity, searching for individual product usage within a specified date range, downloading reports to Excel, and automated reports. This reporting shows the customized information that is created in dispense rules (work order, dept., etc.). Download Report to Excel Usage Summary Shows product usage by company, site, device, and machine Usage by selection number. Company Automate Report Key Features: broad overview of usage, downloading to Usage by Site Excel for a specified date range, and automated reports of Usage by any level (company, site, machine, or device). Device Usage by Selection Automating Reports *NOTE: Only the Transaction Detail and Usage Summary can be automated. Key Features: reports show up in your email inbox whenever you want, and reports can be automatically sent to any email address. Excel File Format, Delivery Method, and Email Address for Delivery *NOTE: reports can be automated more than once. For example, a weekly report can be automated twice, once on Monday and once on Thursday. The same applies for all Frequencies. XML is being added - great for integration Hourly: report is sent every hour, user selects minute of hour to send (e.g., every 10 min – 10, 20, 30, 40, 50 of each hour). Frequency, Day to Run, Daily: report is sent daily, user selects time of report. and Start Time Weekly: report is sent once a week, user selects day and time of report. Monthly: report is sent once a month, user selects day and time of report. 30
  30. 30. Restock History Software OverviewAllows users to track which products are restocked backinto the vending machine and when they are restocked. Restock DateKey Features: shows restocking information by machineand bin, qty. of restock, date and time, and restocked by. Restock Quantity Product RestockedComparative Usage by TimeKey Features: very broad overview of usage by year, quarter, month, week and day. Breakdown of time for overview of monetary value of items vended Move back and forward in timeScheduled ReportsKey Features: shows all automated reports; edit and deactivate scheduled reports. Toggle between Transaction Detail and Usage Summary Edit to change details of schedule 31
  31. 31. Frequently asked questions Frequently asked questions Frequently Asked Questions What is the best way to identify which parts to put into a FAST machine? The short answer is: any items you want control over, including mission-critical, high-dollar, and high usage consumables. Will products have trouble vending properly? Fastenal tests and certifies each product for vending to ensure reliability. All FAST Solutions equipment incorporates patented Verified Vend™ technology, which checks and verifies the accuracy of each vend. If the machine is loaded correctly, you will enjoy 99.99% trouble-free vending. Why will certain items not dispense from the FAST 5000/3000 machines? Due to size, shape, packaging, or other concerns, certain items will not dispense reliably from the FAST 5000/3000. These items are well suited for our locker systems. What are the functions of the FAST Locker units? The FAST Locker units are designed to provide controlled access to larger products and/or items that need to be checked in and out. Here’s a look at the different functions supported by the FAST Locker technology: Single Item Dispense - 100% secure. There is one item in the locker at a time, and one item is dispensed at a time. Our consignment plan can be used in these situations. Multi-Item Dispense - Multiple quantities of the same item are placed in a single locker location, and the worker is trusted to take only one per transaction. Because this function is less secure, no consignment option is available. Check-In / Check-Out - The locker unit is programmed for check-in/check-out features. For example, workers can check out tools, use them, bring them back, and check the tools back in. This option allows for competitors’ product to be stored in the locker units. Will Call or Drop Box - The locker location is used as a secure will call area, or drop box, for product delivery by the Fastenal rep. The system can be secured so that only the person who placed the order can open the cabinet to “take delivery.” Does the machine know if an item stored in a locker unit needs to be locked down for a period of time in order for a part to be recharged? Yes, an indication can be made within the software so that a locker cannot be accessed for a specific period of time while a part is recharging. Can a FAST machine limit the number of items an employee can dispense in a given time period? Yes, the machines can restrict the number of certain items an employee can access within specified time periods - e.g., per hour, per shift, per day, per year, etc. 32

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