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Jabber integration SAP Jam


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Jabborate adds real-time communications to SAP JAM, SAP's cloud-based collaboration and social platform. The instant messaging, audio and video calls, become an integral part of your systems, so end-users can enjoy all the benefits of improved communication.

Features available now
Jabborate adds the following new communication features

* Presence
* Instant messaging
* Group chat
* Audio calls
* Video calls
* Conference calls

Capabilities in detail
Jabber is an open standard communication protocol (XMPP), as well as an enterprise-level communications solution from Cisco. Jabborate lets you collaborate with anyone on your SAP JAM by exchanging instant messages or making audio and video calls. Jabborate achieves this by integrating with Cisco Unified Communications Manager (CUCM) and Cisco Unified Presence (CUP) via Jabber SDK for Web.


Jabborate uses SAP JAM corporate user directory to build a contact list automatically. Altenatively, contact lists could be integrated with Cisco Unified Communications Manager. Users provisioned in CUCM will be contactable via Jabborate's interface. Jabborate extends the existing user interface, while keeping the same look and feel by adding its own visual components such as “click-to-chat” and “click-to-call” options, and presence status. You can view one’s presence status by simply looking at his or her profile card. Sending an instant message or starting voice and video call with any of your connections is as simple as clicking a button.

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Jabber integration SAP Jam

  1. 1. PRODUCT OVERVIEW Introduced officially at
  2. 2. BULPROS Key Facts Core team of 400+ developers BULPROS is one of the fastest growing IT companies in Europe. It is headquartered in Sofia, Bulgaria, with offices in Germany and the USA. Partnerships with leading companies Cisco Development and Advanced Services partner Microsoft Silver partner in software, Azure Circle partner IBM, Red Hat, and VMWare partner Certified process and quality ISO 9001:2008 Certified for IT Services and Support; a proprietary business processes framework; and certified agile software development methodologies.
  4. 4. Jabborate Opportunity There is a gap between cloud-based systems and the communication infrastructure. Access to real-time communications within the cloud systems is limited by API’s, which requires users to switch frequently between applications to accomplish a single task. Now you can leverage Jabborate’s cloud solution to bridge the gap between your Cisco communications infrastructure and SAP Jam, SAP’s cloud collaboration platform. Cloud Systems Communication Infrastructure
  5. 5. Jabborate Solution How Jabborate does it? Jabborate adds real-time, web-based communications to your on-premise or cloud systems, including Office 365, by integrating with Cisco Jabber SDK for Web (CUP,CUCM) and SAP Jam. on premise in the cloud
  6. 6. Jabborate Solution End-user features Jabborate adds core communication options: Audio calls Video calls Conference calls Instant messaging Presence Collaboration endpoints include IP phones, collaboration rooms, and various software clients including iOS or Android apps.
  8. 8. Jabborate integrates with Internet Explorer via a browser plugin that supports Group Policy and enterprise deployments. The plugin adds a contact list and contextual click-to-chat and click-to-call options within SAP Jam, SAP’s cloud-based collaboration platform. Jabborate for SAP Jam
  9. 9. Technical Requirements Clouds: Microsoft Office 365, SharePoint Online, Yammer (coming soon) IBM SmartCloud: Connections in the cloud SAP Jam, a.k.a. SAP Collaboration Cloud UC: Cisco Unified Presence, Communications Manager 9.1 and later (on premise or HCS) Browser/OS: Internet Explorer / Google Chrome are supported via a browser plugin.
  10. 10. Advanced Services Partner Licensing and support Licensing models Three licensing models based on the size of the deployment  Flat fee subscription for deployments below 2500 seats  Per seat subscription for deployments over 2500 seats  Enterprise license for deployments with enterprise agreements Maintenance updates Support for new versions of host platforms are included free of charge. Minor and major releases would depend on the specific license. Third-level support BULPROS will provide prompt support for all issues that concern the code base, with the option to assist partners with the initial deployment as well as the ongoing maintenance of Jabborate.
  12. 12. Contextual Integration
  13. 13. Dr. Adolf Kohl CTO T: +359 2 489 5715 M: + 359 887 607 166 E-mail: Mladost 4, Business Park Sofia, Build. 4, fl. 5 Sofia 1766, BULGARIA
  14. 14. Copyrights and disclaimer ©2014 Bulpros. Jabborate is a registered trademark owned by Bulpros . Registration process underway in both the USA and European Union. All other registered trademarks or trademarks are property of their respective owners: Cisco, IBM, Microsoft, SAP, etc. Logos , screenshots, product photos, and all other promotional materials are used for illustration purposes only and do not represent a statement of endorsement or affiliation. Note: this presentation contains forward-looking statements as well as conceptual and work-in-progress screenshots illustrating how Jabborate works. The final Jabborate solution might deviate from them to a significant extent as we are continually working on extending the feature list and improving the user experience.