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Check In and Check it out!
New intranet in Arla Foods
Karen Skærbæk Gleit, Solution Consultant
13 November 20152
Karen Skærbæk Gleit
karsn@arlafoods.com
SolutionConsultant - SharePoint
Arla GBSIT – Supporting Function...
13 November 20153
12,700+
OWNERS
THE 5TH
LARGEST
DAIRY COMPANY
MILK INTAKE
13+ BILLION KILO
19,000+
COLLEAGUES
10+ BILLION...
New intranet in Arla Foods – Go Live 27th of May
13 November 20154
CheckIn boarding kort
13 November 20155
My Workplace Maj 2015
13 November 20156
WHAT IT’S ALL ABOUT
ONE ARLA
FEELING
COLLABORA
TIVE
WORKPLAC
E
WORK
SMARTER
Corporate Identity
”Glocal” ...
Develop core business Create growth outside EU Be more effective
Global Mind-set Global Collaboration Global/Scalable Tool...
13 November 20158
One Portal Project
BUSINESS CRITICAL
MOBILE FIRST
WAU EFFECT
13 November 20159
• On Premise
• Cloud ready
• Wau effect
• Standard(ish)
• Agile
• Mobile
Requirements
Project Organisation
13 November 201510
Project team Arla
Project Owner
Nana Balle
Inger Myresten
(Comms)
Thomas Heilskov
...
MAIN DELIVERIES
13 November 201511
This is a journey for us away from
May
2015
1
2016
2
2017
3*New front page
News with ...
13 November
2015
12
THE NAME
Global
(airport
language)
Take
action
Tagline of
CheckIn
Check In
to…
The Arla world
Pick kno...
13 November
2015
13
My Workplace Maj 2015
Faith/trust in Arla Intranet is non existing…
11/13/201514
E.g. Finding theTravel guideline
MWP
Corporate Center
Procureme...
13 November 201515
13 November
2015
16
Live Demo
NEWS
13 November 201517
PERSONALIZABLE
QUICK OVERVIEW
ALL YOUR NEWS
IN ONE FEED
NAVIGATION
13 November 201518
TASK BASED NAVIGATION
QUICK ACCESS
USER IN FOCUS
CHECK BAR
13 November 201519
SEARCH & GLOBAL PHON
QUICK ACCESS TO SITES
& DOCUMENTS
TASK OVERVIEW
SEARCH ENGINE WITH FILTERS
13 November 201520
FAST SEARCH ENGINE
BASED ON TAXONOMY
FILTERING OPTIONS
SERVICE PORTALS*
13 November 201521
NEW BG AND CC PORTAL
SAME TEMPLATE FOR EV
TARGETED CONTENT
13 November
2015
22
13 November
2015
23
THE
ROLLOUT13 November 201524
13 November
2015
25
Change
agents:
(450 frivillige)
• Online
training
• Pilot
access
PA’s:
• Online
training
News Editors:...
STATU
S
INTRANET LAUNCH ACTIVITIES
Boarding pass
Paper (Viby)
Mail (All)
POSTCARD
Rollup
Folder
QUIZ
Count down
My workpla...
STATU
S
Boarding pass
Paper (Viby)
Mail (All)
Postcard
ROLLUP
Folder
Quiz
Count down
My workplace
Infoboard
Coffee machine...
STATU
S
Boarding pass
Paper (Viby)
Mail (All)
Postcard
Rollup
FOLDER
Quiz
Count down
My workplace
Infoboard
Coffee machine...
STATU
S
Boarding pass
Paper (Viby)
Mail (All)
Postcard
Rollup
Folder
Quiz
Count down
My workplace
Infoboard
Coffee machine...
STATU
S
Boarding pass
Paper (Viby)
Mail (All)
Postcard
Rollup
Folder
Quiz
Count down
My workplace
INFOBOARD
COFEE MACHINES...
13 November
2015
31
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Karen Skærbæk: Laying the strategic foundations, creating wow-effect and building a digital workplace for the future; new intranet in Arla Foods

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For the past ten years Karen has been working with the global intranet and collaboration tools in Arla Foods. During this time both the purpose of the intranet and the technique behind it have changed a lot. For years, Arla Foods was stuck in an outdated SAP intranet, but in the Spring of 2015 a new and dramatically different intranet was launched. See the intranet and hear the story.

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Karen Skærbæk: Laying the strategic foundations, creating wow-effect and building a digital workplace for the future; new intranet in Arla Foods

  1. 1. Check In and Check it out! New intranet in Arla Foods Karen Skærbæk Gleit, Solution Consultant
  2. 2. 13 November 20152 Karen Skærbæk Gleit karsn@arlafoods.com SolutionConsultant - SharePoint Arla GBSIT – Supporting Functions Previous experience: Arla HR, Arla Communications
  3. 3. 13 November 20153 12,700+ OWNERS THE 5TH LARGEST DAIRY COMPANY MILK INTAKE 13+ BILLION KILO 19,000+ COLLEAGUES 10+ BILLION EURO REVENUE PRODUCTS SOLD IN 100+ COUNTRIES Goodness comes from within
  4. 4. New intranet in Arla Foods – Go Live 27th of May 13 November 20154 CheckIn boarding kort
  5. 5. 13 November 20155 My Workplace Maj 2015
  6. 6. 13 November 20156 WHAT IT’S ALL ABOUT ONE ARLA FEELING COLLABORA TIVE WORKPLAC E WORK SMARTER Corporate Identity ”Glocal” news mix Create Engagement Enable Collaboration Efficient tools Personalization
  7. 7. Develop core business Create growth outside EU Be more effective Global Mind-set Global Collaboration Global/Scalable Tools NEW ARLA INTRANET (CheckIn) One Arla Feeling Collaborative Workplace Working smarter CVI/UXFront Page News Portals Global Access Collaboration/Networking platform Digital Forms & Workflows Search Global Phoneboo k Mobility Increased knowledge about Arlas business Increased knowledge sharing Improved efficiency Reads – global news Activity on Team Sites (page views generated through the Intranet) Search succes rate Connectiveness Increased employee satisfaction Transparency Reduced email correspondance Connectiveness (Easier to find colleagues) Overall satisfaction with Arlas Intranet Overall activity Arlas Business Strategy Derived Business Needs This Project Purpose/ Tracks Key Improvement areas Overall KPIs KPI per track Business benefits Business Mandate 21: Scalable Business Solutions Critical succes factors User engagement Governance (IT, Business & Content) Creating the future of dairy Arlas Vision Reduced time to operation Cost efficiency Risk reduction (keeping knowledge inhouse) Productivity (Higher work quality) Productivity (Less time spent on search for information) Cost efficiency (reduce admin costs) Transparency (Reducing double work)
  8. 8. 13 November 20158 One Portal Project BUSINESS CRITICAL MOBILE FIRST WAU EFFECT
  9. 9. 13 November 20159 • On Premise • Cloud ready • Wau effect • Standard(ish) • Agile • Mobile Requirements
  10. 10. Project Organisation 13 November 201510 Project team Arla Project Owner Nana Balle Inger Myresten (Comms) Thomas Heilskov (Digital) Nana Balle (Comms) Steering comittee (Vice Presidents) Astrid Gade Nielsen (Comms) Jesper Wolthers (HR) Torben Fabrin (IT) Steen Hedegaard Madsen (Procurement) Sponsor Frederik Lotz (Finance and IT) Reference group Project team Proactive Project team TCS Project Management Project manager Arla Comms: Jonas Bladt Hansen Project Manager Arla IT: Lennart Jensen Project Manager Proactive Søren Andersen
  11. 11. MAIN DELIVERIES 13 November 201511 This is a journey for us away from May 2015 1 2016 2 2017 3*New front page News with subscription Standard Search functionality Mobile news Service portal template HR and policy content migrated Team Sites integration Digital forms & templates Dairy template 10-15 Service Portals 2-5 Dairy sites Intranet fixes and updates 100 % of all content moved/build up All Sharepoint 2010 Intranets closed Enterprise networking platform (social collaboration) Translation integration Continuous improvements based on user feedback Continuous improvements based on user feedback *Phase 3 requires approval of Finance Board Continuous improvements based on user feedback
  12. 12. 13 November 2015 12 THE NAME Global (airport language) Take action Tagline of CheckIn Check In to… The Arla world Pick knowledge Connect with colleagues Collaborate etc… Refers to ”take action” bubbles on smartphon e apps Fits in to the ”journey” messaging platform Check in and check it out Check
  13. 13. 13 November 2015 13 My Workplace Maj 2015
  14. 14. Faith/trust in Arla Intranet is non existing… 11/13/201514 E.g. Finding theTravel guideline MWP Corporate Center Procurement Systems & Tools BCD Travel Portal Travel Guidelines Database
  15. 15. 13 November 201515
  16. 16. 13 November 2015 16 Live Demo
  17. 17. NEWS 13 November 201517 PERSONALIZABLE QUICK OVERVIEW ALL YOUR NEWS IN ONE FEED
  18. 18. NAVIGATION 13 November 201518 TASK BASED NAVIGATION QUICK ACCESS USER IN FOCUS
  19. 19. CHECK BAR 13 November 201519 SEARCH & GLOBAL PHON QUICK ACCESS TO SITES & DOCUMENTS TASK OVERVIEW
  20. 20. SEARCH ENGINE WITH FILTERS 13 November 201520 FAST SEARCH ENGINE BASED ON TAXONOMY FILTERING OPTIONS
  21. 21. SERVICE PORTALS* 13 November 201521 NEW BG AND CC PORTAL SAME TEMPLATE FOR EV TARGETED CONTENT
  22. 22. 13 November 2015 22
  23. 23. 13 November 2015 23
  24. 24. THE ROLLOUT13 November 201524
  25. 25. 13 November 2015 25 Change agents: (450 frivillige) • Online training • Pilot access PA’s: • Online training News Editors: • Online training • 1-2-1s support News Editors End users: • E-learning End user support: • Onsite training of service desk • Online training of IT onsite Content Editors: • Onsite training • Online training • 1-2-1 support Go live activities Training
  26. 26. STATU S INTRANET LAUNCH ACTIVITIES Boarding pass Paper (Viby) Mail (All) POSTCARD Rollup Folder QUIZ Count down My workplace Infoboard Coffee machine Article Closer to Arla Welcome video New Intranet
  27. 27. STATU S Boarding pass Paper (Viby) Mail (All) Postcard ROLLUP Folder Quiz Count down My workplace Infoboard Coffee machine Article Closer to Arla Welcome video New Intranet ROLL UPS INTRANET LAUNCH ACTIVITIES
  28. 28. STATU S Boarding pass Paper (Viby) Mail (All) Postcard Rollup FOLDER Quiz Count down My workplace Infoboard Coffee machine Article Closer to Arla Welcome video New Intranet INTRANET LAUNCH ACTIVITIES
  29. 29. STATU S Boarding pass Paper (Viby) Mail (All) Postcard Rollup Folder Quiz Count down My workplace Infoboard Coffee machine Article Closer to Arla Welcome video New Intranet INTRANET LAUNCH ACTIVITIES
  30. 30. STATU S Boarding pass Paper (Viby) Mail (All) Postcard Rollup Folder Quiz Count down My workplace INFOBOARD COFEE MACHINES Article Closer to Arla Welcome video New Intranet INTRANET LAUNCH ACTIVITIES
  31. 31. 13 November 2015 31

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