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The focus of our talk is on complex enterprise solution development, integration, and deployment in a global environment and some of the unique challenges this entails.
We illustrate these by examining a recent case study, the design, development and deployment of Lenovo’s global support site, one of the largest Sitecore implementations in operation today.
Listen to the key players from Lenovo and Delaware Consulting share their stories of a great project that took nearly 18 months to bring to life in its initial phase and one that continues to this day as the solution continues to expand and evolve. Learn about the challenges encountered – and overcome – as the team formed and began work on this ambitious undertaking. Hear how they collaborated online, on 2 AM conference calls and in person, often traveling 30+ hours for a 6-hour project discussion.
Perhaps most valuable, join this very interactive session to hear what they feel were the keys to success, including process maturity, relentless focus on communications, documentation, and an openness to different cultures, points of view, and ways of doing things. While we will also present a brief summary of the operating results – number of customer requests served, investment ROI, savings achieved, etc. – the focus in this talk is on you, the audience, and your questions, with a lot of time reserved for animated discussion, interaction and questions.
If you work in a multinational setting and are considering a complex IT project that will be delivered by a globally distributed team this is a session you can’t afford to miss.