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New West Marketing Trianing Deck


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New West Marketing Trianing Deck

  1. 1. New West MarketingSales Training - Atlanta<br />
  2. 2. CLEAR<br />Products and Plans<br />
  3. 3. CLEAR = Choices<br />Fixed Modems <br />On-the-Go Modems<br />Clear Voice Adapter<br />Clear Spots<br />USB Performance Dock<br />
  4. 4. FREE USB Performance Dock in The Month Of August with every 4G USB Sale<br />+<br />Clear 4G Mobile USB<br />(Ubee)<br />USB Performance Dock<br />
  5. 5. The Money Maker!<br />Order, Order, Order! <br />We have plenty of the 4G+ USB in stock<br /> and ready to be sold!<br />
  6. 6. Clear Spots<br />Clear Spot 4G Personal Hotspot<br />(Series I)<br />Clear Spot Personal Hotspot<br />(no integrated modem)<br />Clear Spot 4G+ Personal Hotspot<br />Allow Wi-Fi enabled devices to access CLEAR’s WiMAX network <br />One-time cost<br />Rechargeable battery<br />Can also run on AC power<br />Target Audience: Simultaneous users with Wi-Fi devices<br />
  7. 7. Connecting to Clear Spot 4G<br />From Wi-Fi enabled device, view the list of available wireless networks<br />Select “Clear Spot xxx” and connect<br />xxx = last 3 digits of device’s MAC ID<br />When prompted, enter password from label on device<br />Enter letters in lower case<br />Once password is accepted, launch web browser and accept CLEAR’s Terms of Service<br />
  8. 8. Connecting to Clear Spot 4G<br />After accepting the TOS, user will see the following web page:<br />
  9. 9. From Wi-Fi enabled device, view the list of available wireless networks<br />Follow instructions on Clear Spot display, select “Clear Spot-xxxxx” and connect<br />Actual network name shown on device’s display<br />xxxxx = last 5 digits of device’s MAC ID<br />When prompted, enter the password as shown on device’s display<br />Once password is accepted, launch web browser and accept CLEAR’s Terms of Service<br />Connecting to Clear Spot 4G+<br />9<br />
  10. 10. Connecting to Clear Spot 4G+<br />After accepting the TOS, user will see the web page shown here (first use only)<br />Choose “The Internet” to proceed to the web, or make changes to Clear Spot settings<br />
  11. 11. 11<br />A Winning Combination From CLEAR<br />
  12. 12. Home…<br />Mobile…<br />Business…<br /><ul><li>Mobile Gaming</li></ul>(PSP, Nintendo DS, iPhone)<br /><ul><li>Photography </li></ul> (Wi-Fi enabled cameras)<br /><ul><li>Personal Media Players</li></ul>(iTouch, MP3 players)<br /><ul><li>Remote workgroups (share connectivity with up to 8 users)
  13. 13. On-site connectivity
  14. 14. Emergency response/disaster recovery
  15. 15. Primary connectivity
  16. 16. Transit
  17. 17. Home Gaming Consoles
  18. 18. Digital Video Recorders
  19. 19. Wi-Fi Enabled Printers
  20. 20. Cameras
  21. 21. Laptops
  22. 22. Desktops</li></ul>Key Applications for Clear Spots<br />
  23. 23. Embedded Devices<br />Devices with built-in WiMAX support<br />No external modem required for CLEAR service<br />First example = Dell Mini 10 netbook (pictured)<br />
  24. 24. Clear Pricing Plans = Many Choices<br />2 On-the-Go<br />Home, On-the-Go, Clear Voice<br />Home & On-the-Go<br />On-the-Go Internet<br />Home & Clear Voice<br />Home Internet<br />
  25. 25. Combos Made Easy<br />
  26. 26. Clear Internet Fax Overview<br />What is Clear Internet Fax?<br />Internet-based, electronic fax service <br />Create, send, and receive faxes right from your computer<br />Won’t tie up the phone line<br />RingCentral provides sign-up, billing and support<br />Not available in BOSS or My Account<br />Trial begins June 24<br />Markets: Atlanta, Boise, Charlotte, Greensboro, Las Vegas, Portland, Raleigh<br />All sales channels, Care, Telesales<br />
  27. 27. Clear Internet Fax Features<br />Choose a toll free or local number <br />Receiving faxes<br />Receive faxes as a pdf file in your email inbox <br />Store faxes in your online account<br />Send faxes from any Microsoft®<br />Windows ® application<br />As easy as printing a document<br />Integrates with Outlook contacts<br />
  28. 28. Plans and Pricing<br />Try it free for 7days!<br />All customers can try Clear Internet Fax for free for up to 7 days.<br />
  29. 29. Customer Setup<br />Start faxing within minutes<br />Sign up at:<br />Click the activation link in the welcome email<br />Download the Call Controller<br />
  30. 30. CLEAR-WiMAXSales Order Entry<br /><br />Login Info<br />User name: id2375<br />Password: clearXid2375<br />
  31. 31. New Pre-Qualifying System<br />
  32. 32. Simplifying Sales<br />- Allowing Dual Mode sales to go through without overrides<br />- Protecting over utilized areas<br />- Showing what is offered at a customers address<br />
  33. 33. Available Plans<br />
  34. 34. Tracker<br />subscribers via their DSL services, closing 2009 with 17,626,000 DSL subscribers.  However, those services continue to wane as DSL speeds generally cannot match the speeds of either fiber or fiber/coax systems.Of course, AT&T and Verizon are seeking to regain lost ground via their U-verse and FiOS broadband offerings.  In 2009, these high-speed data services added 1,889,500 net new subscribers vs 2,389,600 for the top 10 MSOs.  What's more, both FiOS and U-verse came close to market leader Comcast's gains of slightly over 1 million.<br />
  35. 35. Tracker<br />Tool used to follow up with existing customer base<br />Accessible through OE tool<br />Contact customers every<br />2 Days<br />2 Weeks<br />2 Months<br />5 Months<br />
  36. 36. Tracker<br />Purpose of tracker is to<br />Be proactive with customer service<br />Quality control follow up call<br />Identify potential issues with usage and service<br />Answer frequent ask questions<br />Feedback on sales experience and Point of Purchase expectations<br />
  37. 37. Purpose of tracker is to<br />Up Sell them to additional Clear products<br />4G+ cards<br />Additional 4G cards<br />VoIP Service<br />Ask for Referrals<br />Provide the same great service to friends and family<br />Offer referral fee as valued customer<br />Expect at least 2 referrals per existing customer<br />
  38. 38. Referral Program<br />Program to offer existing customers incentives to refer their friends and family to your business<br />Low cost per sale versus traditional marketing<br />Set cost per activation<br />Increase activation levels by leveraging existing relationships<br />Incentives may include<br />Gas Cards<br />Gift Cards<br />Cash<br />Tickets to concerts/sport venues<br />Discounts on products/services<br />
  39. 39. How to Access Tracker<br />
  40. 40. How to Access Tracker<br />Enter in your OE username and Password to Access the Tracker<br />
  41. 41. Using the Tracker<br /><ul><li>Select the date in which you would like to run the report
  42. 42. The tracker will pull up all customers who were sold 2 days, 2 weeks, 2 months, and 5 months from the selected date</li></li></ul><li>Using the tracker<br />Click on the view button to receive full information on each customer<br />
  43. 43. Making Sure You Get Paid<br />Activation Tracking Sheet <br />Make Sure the you are Making the Deadlines<br /> Your invenortorySent into the Home Office sent monthly.<br />
  44. 44. Activation Tracking Form<br /> NEW WEST MARKETING, LLC. <br /> HOURS OF OPERATION<br /> MONDAY-FRIDAY: 9:00 A.M – 5:00 P.M.<br /> Address: 4029 S Main Street, Salt Lake City, Utah 84107<br /> Telephone (801) 506-0665<br />E-mail:<br /> FAX Number (801) 506-0668<br />CLEARWIRE WIRELESS BROADBAND SERVICES (“ACTIVATION”) TRACKING FORM<br /> For the Month of ___________________________, 2010<br /> Authorized Dealer Name___________________________<br />Authorized Dealer Code_______________<br />
  45. 45. Inventory<br />