C A S E S T U D Y                                   Ivesia partners with a world-class                                   t...
Considering its popularity with consumers, the Customer fully understands the importance of webexperience as a way of comp...
IVESIAS ROLE•   Creation of functional test cases, adding them in the project and issue tracking tool, JIRA•   Ad-hoc test...
SUCCESSThe success of Ivesias relationship is reflected from the fact that Ivesia handles some of the maincomponents of de...
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Case Study - Software Qa for Internet Property(TV Media)

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Ivesia partners with a world-class
television network in ensuring
quality and reliability of their
portal infrastructure.
The Customer is a television network company offering the highest quality entertainment along with information
programming content. Their television network reaches more than 98 million households and their movie network
reaches more than 70 million households that include almost 4 million unique visitors and 93 million page views
to the website on a monthly basis. The Customer's web portal is rich in features covering TV shows, movies, games, community news, videos, style,
entertainment, astrology, sweepstakes, quiz shows and shopping. It has a collection of technologies addressing a
variety of components, all integrated in a content management system.

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Case Study - Software Qa for Internet Property(TV Media)

  1. 1. C A S E S T U D Y Ivesia partners with a world-class television network in ensuring quality and reliability of their portal infrastructure THE CUSTOMERThe Customer is a television network company offering the highest quality entertainment along with informationprogramming content. Their television network reaches more than 98 million households and their movie networkreaches more than 70 million households that include almost 4 million unique visitors and 93 million page viewsto the website on a monthly basis.The Customer is synonymous with providing critically acclaimed, award-winning, original programming that spansmovies, miniseries, dramas, comedies and reality series.The network is the top-rated and most watched ad-supported cable network. BUSINESS OVERVIEWThe Customers web portal is rich in features covering TV shows, movies, games, community news, videos, style,entertainment, astrology, sweepstakes, quiz shows and shopping. It has a collection of technologies addressing avariety of components, all integrated in a content management system.
  2. 2. Considering its popularity with consumers, the Customer fully understands the importance of webexperience as a way of complementing their TV viewing habits. Therefore, the portal needs to be ofsuperior reliability and performance.Technology landscape of the portal includes:1. Drupal5 and Drupal6 for the content management system2. Akamai as the CDN server and integration with Brightcove for playing videos3. Proprietary social network and digital media for its online community application4. Multiple sub sites that drive specific traffic5. MySQL community version with a master database, backup database and 2 slave databases used to address load balancing needs6. Memcached server addressing volume requirements, 5 memcached servers are used to speed up dynamic web applications and content deliveryThis provides an idea on the complexity of the infrastructure being maintained with scalabilityat the core of the infrastructure. The Customer by virtue of being a television network, needsto update and change information in a very dynamic manner. BUSINESS NEEDThe Customer updated a great deal of information dynamically and added many newer features to theportal, catering to their business requirements. The company needed consistent quality initiatives inorder to ensure reliability and performance of added features before they are rolled into production.Their specific needs included:• Ensuring sustainability of additional features while ensuring that the existing functionality works well• Ensuring performance of functionality across browsers• Logging the defects found in the bug tracking tool, which the development team can fix• Double-checking and validating fixed changes and release in the staging server, which will be moved to the production server WHY IVESIA?Ivesia had extensive knowledge of the content management system used. Moreover, Ivesia also helpedthe customer in the development of portal. This gave confidence to the customer on utilizing theservices of Ivesia to ensure quality as well as faster releases of features.In addition, the following reasons favored Ivesia as the partner:• Credibility of the Ivesia QA team in ensuring reliability, quality and performance of media portals• Comprehensive knowledge on the content management systems coupled with knowledge on development practices• QA offerings that are flexible and customized as per customers requirements• 24x7 work cycles by offshoring through Ivesias Indian office
  3. 3. IVESIAS ROLE• Creation of functional test cases, adding them in the project and issue tracking tool, JIRA• Ad-hoc testing of newer features• Functional testing of additional features in the staging server• Re-verifying and validating fixed features in the staging server QA process followed by Ivesia is as follows: Request QA Test Case Development New Enhancements/Bug Fixes/ Testing newer enhancements/Testing the Migration to D6 Process bugs using the test cases/Executing the checklist conditions for migration changes Assign the tickets to Developers/ Issue fixed by Project Managers Post issues to the defect tracking the development team management tool JIRA Assign QA review Test the Bug fixes in DEV and Unit testing by the developers QA URLs and if it passes QA Release in the production server Test and ensure the fix/changes works (push and deploy the file fine in the production URL changes to production server) Pass production review Close the ticket on Pass condition else re-open and assign it to the PM/Developers FEATURES1. Ivesias QA was tuned to the customers development process and release cycles, where we assist them in releasing newer functionality twice a week without fail2. QA partnership with Ivesia provides 24x7 work cycles for the customer, increasing their effectiveness throughout. Ivesia does QA during the evening, and the defects get fixed during regular business hours at the client location3. Any issues found during the testing is directly reported as a bug in the project tracking software JIRA4. Ad-hoc testing is mostly carried out as it is a live environment and the test cases are maintained in JIRA. This means an increased responsibility on the part of QA resources, as they will not be able to depend on formal test cases5. Checklists for QA review and product review are maintained in JIRA6. Project report forms can be pulled out from the bug and project tracking software, allowing the customer to look at the effectiveness
  4. 4. SUCCESSThe success of Ivesias relationship is reflected from the fact that Ivesia handles some of the maincomponents of development as well as QA of all their new features release in the productionserver. All the functional testing needs of the customer are handled by Ivesia team.Ivesia QA offers unbiased quality assurance by virtue of it being independent of the developmentorganization, while ensuring quality and reliability of their portal system, which complements theirofferings through other media. ABOUT USIvesia Solutions is a global leader in providinginformation technology solutions. Ivesia offerssoftware development, software QA and projectstaffing services through a global deliverymodel. Ivesias solutions have helpedcorporations in reducing their time-to-marketwhile ensuring reliability, performance andquality of the IT infrastructure.Being a pioneer in information technologysolutions, Ivesia has helped customers fromvarious verticals that include healthcare, media,ISVs, pharmaceuticals & biotech, financialservices, education, and energy.Ivesia has a strong customer base andinnovative service offerings. Ivesia is looking atexponential growth in the coming years.Ivesias portfolio of services includes: Product Engineering Software Development Content Management System Software QA New Hampshire Office SharePoint Development Corporate Headquarters 2 Keewaydin Drive, Smartphone Application Salem, NH 03079, Project Staffing USA Phone: (603) 890-1010 Phone: (603) 685-2400 Fax: (603) 890-1276 Email: info@ivesia.com Offshore Development Center 36 Vijaya Raghava Road, T. Nagar, Chennai - 600 017, Tamil Nadu, India Phone: 91 44 28155583 - 84 Email: offshore@ivesia.com

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